What a unique hotel. Right in the heart of Whitefish. It has the look and feel as though it’s been there for 100 years and yet it also feels as if it is brand new. The furnishings in the lobby, the stone and wood accents. It really is very tastefully done. The room is spacious and quiet and supremely comfortable. enormous showers and the amenities you would expect from a first class establishment like this. Can’t say enough about how great it was plus on top of it all wonderful service.
My wife and I had the pleasure of staying at this hotel for a week compliments of the Whitefish Veterans Support Team. Everyone was so friendly, from the front desk, to Christine, the bartender, and, Abby, who makes the best coffee drinks, to server John, who waited on us with a great attitude!! Food was amazing!! Hopefully the chef is back and ok. Rooms were clean and beds so comfortable. Looking forward to returning soon. Thank you WVST and to the Firebrand Hotel. Mervin and Kathy
We stayed with a ski group and arrival was very smooth and luggage was delivered to our rooms quickly. The breakfasts that were provided were good - but lacked any variety, The desk staff was always helpful. The bar staff was very accommodating. The location was great for walking to any destination in town. The rooftop hot tub was nice and had beautiful views of the mountain.
We brought 2 groups of 20 to The Firebrand Hotel January 2023. From the very first contact with them many months before to the day we checked out, the hotel was a pleasure to work with. Everyone we encountered was friendly and professional. The hotel itself is beautiful with a modern mountain style. The location is perfect for exploring Whitefish and access to the ski area is easy. It was the perfect place for our groups. We couldn’t be happier with our choice.
My husband and I are about to check out after a week and half long stay at the Firebrand. We came to Montana to elope and wanted a cozy place to stay and we got it. We had a double queen room with a balcony and fireplace and it was so perfect for us. The restaurant downstairs was great. Our only regret is not being able to stay longer.
FIREBRAND HOTEL - 5 Stars hands down !!! What an AMAZING city!! And the FIREBRAND HOTEL is comfy and cozy … The staff is very personable, attentive & professional. The property is very well maintained and the quality of service is a 5 out of 5. I had the pleasure of studying in this same hotel in June .. I had an amazing stay during that time as well. The beds and pillows were so comfortable!! And the room has quality Funiture and well maintained .. One of the managers, Beth, was warm and it’s obvious that she loves her job and quality and great service matters.. I can’t wait until my 3rd visit ☺️
3 verifications that I would have a shuttle pick me up at the Whitefish Depot. Arrive in the dark, no shuttle, freezing cold, and didn't know where the hotel was. Had to walk with all my luggage. When I got there the front desk clerk was rude, smelled foul, incompetent, and told me I wasn't scheduled for a pick up. When I showed him the email confirming pick up he said I wasn't on the schedule. Took him a half hour to check me in. When I tried to go to my room, the card key wouldn't work and he was annoyed I was back. The next morning I spoke with the front desk clerk who said she would let the manager know and she would get back to me. No surprise. No response, no apology, nothing. I will never go back and will never recommend them to anyone else.
My husband and I drove over to Whitefish to enjoy our anniversary weekend away. The hotel staff were all incredibly professional, the room was chic, and the bar was so inviting and cozy with all the couches, pillows and blankets. The experience was wonderful, our only disappointment was in the mattress itself. We got a king deluxe room which was wonderful, but the inner spring mattress felt worn out and uncomfortable. Next time we stay we will just reserve an upgraded room.
Great hotel, charming town! The bar are rooftop are the best part. My family and I visited Whitefish while visiting Glacier NP. The rooftop deck is top notch, the bar and restaurant staff were friendly and courteous. Close proximity to restaurants and attractions to the fun of Whitefish.
The housekeeping was impeccable. The staff was professional, friendly and efficient. They had answers to all of my questions about the area. I had a small issue with my room upon check in and it was handled personally by the GM. You could not ask for more attentive customer care and hospitality.
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