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Grouse Mountain Lodge

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688 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Calgary, Canada
Reviewed November 12, 2014

We bought a Groupon for Grouse Mountain Lodge and were very pleasantly surprised (as we have had a couple strange Groupon experiences). The staff were friendly and our room was very clean. There are a lot of great amenities available for use including pool and sauna, hot tub, and gym. We were really pleased to find out that the hotel...

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Helpful?
1Thank mmtbutler
Calgary
Reviewed November 10, 2014

Very beautiful setting, however, walls are paper thin and people love to slam their doors bright and early in the morning, young child in the room next to us likes to wake around 530 am, then the big dog barks! Housekeeping forgot our room yesterday remembered today but didn't replace everything.

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1Thank Gibler19
Spokane, Washington
Reviewed November 3, 2014

My husband and I stayed for a weekend in late October, 2014 which is their slow season. The room was somewhat clean, but clearly hadn't had a deep clean in a long while; there was dust in corners, on art frames, bulbs burnt out, etc. Our friends checked in that same weekend to find blood on the sheets. We stayed...

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1Thank spokanesarah
MeganCole100, Manager at Grouse Mountain Lodge, responded to this review

Dear sembrede, We appreciate you taking the time to leave us this comment. We DO still have Montana Coffee Traders coffee, as well as the pods (which we’ve always had). The coffee you will get depends on the coffee pot you have in your room. If you wanted the Montana Coffee Traders type, we would have been more than happy...

Calgary, Canada
Reviewed October 23, 2014

We have stayed here a few times. The first time it was OK, the second time was better because of an unexpected upgrade to a loft suite because they had oversold, the third time was less than average and we won't stay again. The reasons for not staying again are: the service is not welcoming and warm, the front desk...

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Helpful?
2Thank Cynthia2000
MeganCole100, Manager at Grouse Mountain Lodge, responded to this review

Dear Cynthia2000, We appreciate the time you took to leave this comment. Be assured that this comment has been passed to the general manager. Please accept our apologies on behalf of the "unwelcoming" staff. We take great pride in training our employees so it is a great disappointment to hear they did not live up to their training with you....

Calgary, Canada
Reviewed October 19, 2014

This was our second trip to Grouse Mountain Lodge (GML). It was a great stay. We came because of our extended long weekend for Canadian Thanksgiving. We found a discount coupon. We stay for $65 CDN per night. This is a bargain during low season (well, we thought). The town of Whitefish is stunning, with lots of good restaurants, services...

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Thank Vee P
Findlay, Ohio
Reviewed October 14, 2014

Very comfortable and up-to-date rooms that were clean! Beds were super comfortable. They allow pets too! We were given a voucher to use in the bar for going green with the towels as well. Great staff that were cordial and very friendly. Also have a shuttle service to downtown Whitefish until 2:00 AM which works well if you don't want...

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Helpful?
Thank Concerned61
MeganCole100, Manager at Grouse Mountain Lodge, responded to this review

Dear Concerned61, Thank you for taking the time to leave this comment for us to read and enjoy! It is so rewarding to hear positive feedback for a job well done. It was a pleasure to have you, and we hope to be able to host you again! Best Regards, Megan C.

Reviewed October 12, 2014

Terrible front desk manners, definitely not a good start for some one wanting to stay!! Also The reservation number on top of web page is only in service Monday to Friday!! Calling a B&B I was given a different phone number, and the front desk was in too much of a hurry To be possibly helpful, needless to say I...

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Helpful?
1Thank Schenk5
MeganCole100, Manager at Grouse Mountain Lodge, responded to this review

Dear Schenk5, We are disappointed to hear the way things were handled at the front desk. Please accept our apologies that in this situation the staff were certainly not as helpful as you deserve. Comments like this help us to determine what changes need to be made to improve our service. Our reservations desk is no longer open on the...

Reviewed October 6, 2014 via mobile

After a long road trip through Washington, Idaho and Glacier National Park, it was refreshing to end our trip in this hotel before the long drive home back to Washington. We had a room overlooking the golf course on the first story and it was absolutely beautiful and serene. The rooms have obviously been updated and well-maintained. The beds were...

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Helpful?
1Thank Hannah L
MeganCole100, Manager at Grouse Mountain Lodge, responded to this review

Dear Hannah L, Thank you for taking the time to detail your recent experience with us. It’s always gratifying to read that our guests are comfortable and being well taken care of. We look forward to your next visit! Next time feel free to chat with the front desk agents, as they may have some hidden gems as to good...

New York City, New York
Reviewed October 1, 2014

I stayed here on my trip to visit Glacier National Park. The location is very convenient--only about a half-hour from the entrance to the park. There are lots of beautiful things to see in this area. There seems to be many places to get basic necessities, eat, get gasoline, etc. The food at the lodge is very good though.

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Thank Mike L
San Francisco, Mexico
Reviewed September 30, 2014

This was a well reviewed hotel , and the staff was very nice, if not necessarily helpful. But I can't recommend them . There was major street construction that caused major delays. This should have been disclosed when we booked a week earlier. We figured out a detour around it, but with no assistance from the hotel. We were upgraded...

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2Thank Timjcollins
Dan H, Public Relations Manager at Grouse Mountain Lodge, responded to this review

Hi Timjcollins, I'm sorry to hear that you were not happy with your stay. While we cannot control the road construction on Highway 93, please accept our apologies for any inconvenience it may have caused you. We know how much of a hassle it is and you absolutely should have been briefed about it at the time your reservation was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our front doors welcome you to upscale comfort and an authentic Whitefish, Montana lodging experience. This fantastic location leads you to exciting year-round adventure. With 143 beautifully appointed guest rooms, fresh and exciting cuisine in Logan's Bar and Grill, an indoor pool, outdoor hot tubs, day spa, and a substantial list of services and amenities, Grouse Mountain Lodge is one of Montana’s finest lodge resorts. ... more   less 

Additional Information about Grouse Mountain Lodge

Address: 2 Fairway Dr, Whitefish, MT 59937-3199
Location: United States > Montana > Whitefish
Price Range: $106 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grouse Mountain Lodge 3.5*
Number of rooms: 145
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Also Known As:
Grouse Mountain Hotel Whitefish
Grouse Mountain Resort
Grouse Mountain Lodge Whitefish, Montana
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Questions & Answers

Here's what travelers have asked, with answers from Grouse Mountain Lodge staff and other travelers.
5 questions
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over a year ago
High View, WV
10 months ago

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Questions? Get answers from Grouse Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the golf side are quiet.”
 of 5 bubbles 817bernardd, Oct 11, 2016 | Read review
“Be aware of the bathroom/bedroom situation.”
 of 5 bubbles ront252, Oct 5, 2016 | Read review
“If you want a tub - choose standard room, If you want a microwave - choose corner room”
 of 5 bubbles HalandBelinda, Oct 4, 2016 | Read review
“Facing the golf course.”
 of 5 bubbles SeaDub2016, Sep 22, 2016 | Read review
“Preferred second floor for better views of gold course or mountains.”
 of 5 bubbles Gmamichigan, Sep 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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