I had a heart attack the end of May. My son called to cancel our reservation. Because it was Memorial Day weekend they refused to refund our deposit. We called four days before and she said we had to call five days ahead to receive a refund. She also said if she could fill the room that night she would consider giving us a refund. My son checked their website and if fact they did rent the room for that night. My son called twice and I called and left a message after I was discharged from the hospital. They did not return my phone calls. My son said her attitude was that he was lying. Maybe I should have sent them my hospital bills! I would recommend not making a reservation at this property unless you are willing to forfeit your deposit.
Clean, comfy, Close to town and thoughtful, friendly host! I especially enjoyed a soak in the bathtub (room2) after 10 hours on the road! And before continuing our journey, hubs was able to wash the bugs off the front of our rig with the hose, soap, bucket and sponge kindly provided for just that purpose. We’ve never seen that before and found it a welcomed touch!
This is an older hotel, but very well maintained. It is clean and the interior recently updated. Comfortable beds and friendly owners. The deer and wild turkeys outside the rooms door were a kick. Highly recommended!
Friendly check-in and service, spacious and very clean rooms, conveniently located for walking downtown. Small refrigerator, microwave were nice touches. Nice mountain themed decor. Overall, a great place to stay when in the area.
If you want a luxury 5 star resort, you won't find that in Red Lodge. This place was what you would expect for a mountain type inn, it still has actual keys but the rooms are decently sized and were clean. I was with a group with 4 different room types. One room smelled a little bit musty but the others were fine. The bathrooms are a little small but clean and newer finishes. I did not care for the bed, it was a bit too bouncy and everytime my husband rolled over, he woke me up. The office wasn't always attended, we had an early morning start the day of checkout and were unable to get a cup of coffee until 7 am. All in all, it was a decent setup for a group of friends traveling together.