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Quality Inn & Suites

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#10 of 40 Hotels in Missoula
Certificate of Excellence
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190 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Arizona
Level Contributor
225 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have always had a good experience at this hotel. It is convenient to a lot of the places where we want to go. Close to restaurants, a lot in walking distance. The pool is a little chiller then we like but the hot tub is nice before and after our day.

Helpful?
Thank GTOGirl1967
Yorba Linda, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Got an early check in so that was a plus. The pool and spa have a chair lift so that was nice to see. We have a daughter in a wheelchair. She's not currently traveling with us but I notice these things. We are on a three week trip so we gave large suitcases. So no elevator was a disappointment.... More 

Helpful?
Thank klebrecht
Athol, Idaho
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

When the room was booked, I selected a standard room with a king size bed. The information on the room stated there was a jetted tub in the bathroom. I was actually looking forward to relaxing in that tub! When we got to our room, we found we were given a suite which did not include the tub. We chose... More 

Helpful?
Thank Betty E
Costa Mesa, California
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about this hotel was fine. What you come to expect at this price point. The rooms, lobby, pool, breakfast were all familiar -- at the standard one gets at the Hampton Inn, Fairfield type places, but at a lower price. We paid $130 in August. Hotel is next door to a good restaurant. The desk staff was very friendly.

Helpful?
Thank intheshop7
Mark S, General Manager at Quality Inn & Suites, responded to this review

Thank you! It was great to have you in "our shop" and I sure do thank you for the forthright review (especially your friendliness compliment)and your stay with us. Sincerely, Mark S., GM More 

Spokane, Washington
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Room is clean and comfortable, bed is nice . in room coffee. Conveniently located close to the freeway ( within a mile ). Always a comfortable stay and the guest staff at the front desk , Kimmy and Lizard were helpful , knowledgeable and really acted like they like their job and were very helpful in recommending things to do... More 

Helpful?
Thank CRIMEDOG34
Mark S, General Manager at Quality Inn & Suites, responded to this review

That's great! Thank you for your stay with us and your great review. I can't tell you how much it means to Kimmy and Lizard to be recognized for their excellent service. We sure do hope to see you next month. Thanks again, Mark, GM(Kimmy & Lizard) More 

1 review
5 of 5 stars Reviewed 1 week ago

Brittany and kimmy were great at the front desk. They gave me quick and nice service, and are very charming. They made my night. When I'm traveling I always enjoy good company and good conversation and I was pleasantly surprised to discover both at this hotel. The rooms are clean and after spending 16 days fighting fires the bed and... More 

Helpful?
Thank Larry D
Mark S, General Manager at Quality Inn & Suites, responded to this review

Larry, Thank you! I also want to thank you for getting those fires out! Your compliments for Brittany and Kimmy are so appreciated, they work hard and always have great attitudes. We certainly hope to see you again and I hope it's for R&R! Sincerely, Mark Spring, GM More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

After a long day on the road, it's nice to easily find a place to park at a hotel. In our case, we took a break from RV resorts to "hotel-it" for one night. When I made the reservation, I specifically asked the front desk person if there was room to park an SUV with a 20-ft travel trailer attached.... More 

Helpful?
Thank gloxical
Mark S, General Manager at Quality Inn & Suites, responded to this review

Again, I apologize for the misinformation you received from one of my staff that is "new". As I stated in our conversation at breakfast, I "trained" that very day with my staff about correct information given and commitment to guest satisfaction. I am sorry you did not listen to both my apology and the direct action that I would take... More 

Tacoma, Washington
Level Contributor
121 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We pulled into the Quality Inn in Missoula without a reservation, and were very glad we chose this motel among the several in the area. ("Pulling in" was a little confusing; we first ended up in the casino parking lot and had to get back on the arterial and try again.) Our King, Non-Smoking, pet-friendly room was large and clean.... More 

Helpful?
Thank agoneil
Mark S, General Manager at Quality Inn & Suites, responded to this review

Thank you. Thank you. Thank you! I can't tell you how much we appreciate your stay, especially considering the number of choices around us and I'm very glad you were not disappointed. You can also rest assured that I'll get those towels up-to-snuff. Thank you again! Mark S. GM More 

Deer Park, Washington, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I was impressed with the following people. Kimmy, Lizard, Yer, and Michelle. There were a couple of others and I didn't get their names. Each of them we friendly, courteous and helpful. They answered all of my "silly questions" and when I mentioned an "outage" they immediately wrote it down and said that they would fix it. They always asked,... More 

Helpful?
Thank Al R
Mark S, General Manager at Quality Inn & Suites, responded to this review

Al, I can't tell you how much your review meant to my staff, thank you! I can tell them how much I appreciate their smiles and helpfulness all day long, but the recognition you gave in this review surpasses that by a long-shot. Thank you for staying with us and we really do hope to see you again on your... More 

Cheyenne, Wyoming
Level Contributor
603 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night on July 31st. The room was clean, and the free wifi ran well. The complimentary breakfast was good, although the seating area was rather small. Good location not too far from the highway. I would stay here again.

Helpful?
Thank AF_Hiker
Mark S, General Manager at Quality Inn & Suites, responded to this review

All of us at the Quality Inn & Suites, Missoula appreciate your taking the time for a review, I personally am glad your stay with us was comfortable and really hope that you will return in the future. Thank you again! Mark, GM More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
We offer real value for your hard-earned money with affordable rates and all the amenities you need. Our pet-friendly Quality Inn hotel in Missoula has Free hot breakfast! Free WiFi! Indoor heated pool & whirlpool Business center and Guest laundry. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4545 N Reserve St, Missoula, MT 59808-1410 (Formerly AmericInn Hotel and Suites Missoula)
Location: United States > Montana > Missoula
Price Range: $86 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Comfort Inn Missoula
Missoula Comfort Inn
Hotel Style:
#12 Romantic Hotel in Missoula
#12 Family Hotel in Missoula
#13 Business Hotel in Missoula
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