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Quality Inn & Suites

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#12 of 39 Hotels in Missoula
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Quality Inn & Suites
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212 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Missoula, Montana
Reviewed March 21, 2017

Great value for the price. Room was clean and staff friendly. Breakfast was good. Hot tub was nice for relaxing. We needed a place to stay while our well was being repaired, so this was relatively close to home for a reasonable price.

Thank lkgracewalking
Mark S, General Manager at Quality Inn & Suites, responded to this review

Thank you for gracing us with your stay during your water outage. It means even more to me that locals choose us and I'm grateful for your review. Sincerely, Mark spring General Manager

Sherwood Park, Alberta, Canada
Reviewed March 13, 2017

On a recent road trip with a girlfriend, we stayed here for two nights while we shopped the city. The staff were all very friendly, the breakfast was lovely, and the room was exceptionally clean. We checked out and were five miles down the road before I realized I had left my watch and wedding ring in the room. Of...

Thank Wanda K
About Hotel's Favorite Review
Mark S, General Manager at Quality Inn & Suites, responded to this review

Wanda, Thank you! I do not take lightly the importance of handling Lost and Found properly and with integrity. It thrilled me to receive your review and to know that our staff did just that!! I also am grateful that your road trip was made the more enjoyable as our guests and hope that your shopping extravaganza was delightful as...

Spokane Valley
Reviewed February 27, 2017

Booked thru Expedia, I reserved two rooms having "jetted tubs" which were listed at $74.00 per night, per room.This is solely an Expedia error, as the hotels published rates for the same room do differ in price.The hotel Gen.Mgr., Mark Spring took care of the problem quickly and satisfactorily by upgrading my room to one with a "jetted tub" for...

Thank 804lyndas
Mark S, General Manager at Quality Inn & Suites, responded to this review

Lynda, Again, thank you so much for your stay with us and your patience while I resolved the rooming issue. I am honored by your mention and I sure hope to see you again and that the puppy is all you hoped for! Mark

Billings, Montana
Reviewed January 24, 2017

I have stayed at several different hotels/motels over the past several years. I always keep coming back to the Quality Inn & Suites because they have an excellent, friendly and professional staff and accommodations! Everyone that works there will do everything possible to make your stay the best, most friendly experience. Rooms are clean and comfortable, breakfast is very nice...

Thank tcarvercpa
Mark S, General Manager at Quality Inn & Suites, responded to this review

T, Thank you very much for the great review, highlights and compliments. Coming from a CPA the generosity of your kind words means even more since it is your profession to notice the details, thanks! I also want to thank you for your repeat business and that certainly enhances your review. I also know you have many choices in Missoula...

Spokane, Washington
Reviewed January 4, 2017

This is not a luxury hotel, but it's the best in its class that I have ever stayed in. The service was friendly, both over the phone (Cynthia) and in person (Cynthia and Daltri). The breakfast was excellent, the room was quiet and extremely clean. We had a pet friendly room and our dog enjoyed the special little dog area...

Thank Louise Q
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Louise, Once again I get the opportunity to thank you for your stellar comments and a great review highlighting my wonderful staff members. I really appreciate your hint to other travelers about our stair accessibility it has caused issues in the past. I hope you also enjoyed Chico and you'll stay with us on any subsequent adventures. On a personal...

Reviewed November 21, 2016

As a Choice Hotel Rewards member, I asked for the senor discount and was very surprised when the young, blond desk clerk informed me there was NO SENIOR DISCOUNT. First property I have ever stayed at, now that I'm a senior, that didn't offer the discount. Your clerk was snotty, and made us wait in the lobby at 4pm in...

Thank Nancy C
Mark S, General Manager at Quality Inn & Suites, responded to this review

Nancy, Thank you for taking the time for a review and expressing your concerns and I apologize for any misunderstanding. There are special event periods where no discounts are offered and from the date of your review it appears that may have been the case, due to that I hope what you felt from the desk was possibly stress and...

Menomonee Falls, Wisconsin, United States
Reviewed October 31, 2016

We arrived in Missoula a day ahead of a conference and were not able to get into the conference hotel. Having stayed at Quality Inns in the past, this place seemed to fit our needs. In fact, it exceeded them! They did not advertise having a breakfast, but did indeed have one - and it was hot & good -...

Thank Sue J
Mark S, General Manager at Quality Inn & Suites, responded to this review

Sue, I sure am glad you got to stay with us and were pleasantly surprised. I hope you got some of the cinnamon raisin bread(it's my recipe) at breakfast. Thank you again and I hope your conference went well. Mark Spring, GM

Dunlap, Tennessee
Reviewed October 20, 2016

We found this place as one of the few with a room. We decided not to drive on to Glacier in the dark (good decision) and another motel suggested this place. Nice reception, and after a boo boo, put us in a "suite". The room was more than adequate but the place is showing it's age. Breakfast is a typical...

Thank lesliemc
Mark S, General Manager at Quality Inn & Suites, responded to this review

Thanks for your review Leslie and glad you had an enjoyable stay with us and rest assured we'll be giving those rooms a little face lift in the upcoming year. Thanks again, Mark Spring, GM

Groningen, The Netherlands
Reviewed October 15, 2016

We stayed here on our way to Yellowstone. Had a real American evening feeling: went to Buffalo wings/ watched a movie next door. PROs: Staff is very friendly, breakfast is included, clean room, good location- in the heart of shopping/ restaurant area. CONs: the pool area has a facility for limited mobility people. However, the way it is arranged it...

Thank AlinaVel
Mark S, General Manager at Quality Inn & Suites, responded to this review

Thank you Alina, I'm always glad when European travelers share their experience with us and thank you for complimenting my staff and cleanliness. Certain things are beyond my control such as my neighbors and my accessibility options for the pool, but I can talk to my neighbors, so thank you for prompting me to do so. I certainly hope the...

Reviewed October 12, 2016 via mobile

I stayed in this hotel, very friendly staff, always went out of the way to help if needed. They had very nice clean rooms, overall it was an awesome experience and I will definitely be back. The location was also great next door was a nice restaurant and there was several close by as well. Like a cracker barrel down...

Thank A9010XRbrianm
Mark S, General Manager at Quality Inn & Suites, responded to this review

Brian, Thank you! It is always so nice to know that we were able to add to a good Montana vacation experience. We do hope to see you in the future. Mark, GM

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Business Center with Internet Access
Official Description (provided by the hotel)
We offer real value for your hard-earned money with affordable rates and all the amenities you need. Our pet-friendly Quality Inn hotel in Missoula has Free hot breakfast! Free WiFi! Indoor heated pool & whirlpool Business center and Guest laundry. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4545 N Reserve St, Missoula, MT 59808-1410 (Formerly AmericInn Hotel and Suites Missoula)
Location: United States > Montana > Missoula
Price Range: $82 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Comfort Inn Missoula
Missoula Comfort Inn
Hotel Style:
#12 Family Hotel in Missoula
#12 Romantic Hotel in Missoula
#13 Business Hotel in Missoula
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
4 questions
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1 month ago
1 month ago
Prior Lake, Minnesota
11 months ago
henderson, United States

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have stayed in various rooms and all of them have been comfortable and quiet”
tcarvercpa, Jan 24, 2017 | Read review
“If you have trouble with stairs or lots of luggage, request a ground floor room as this is a low two story building with no elevator.”
louiseq801, Jan 4, 2017 | Read review
“If needed check wall outlets”
witzkejs, Oct 6, 2016 | Read review
“Only 2 floors and no elevator.”
oclola, Sep 14, 2016 | Read review
“The top floor was great, quiet and well appointed.”
TomTheHiker, Sep 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$85* /night
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Prices are for 1 room, 2 adults
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