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Quality Inn & Suites

#10 of 40 Hotels in Missoula
Certificate of Excellence
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4545 N. Reserve St., Missoula, MT 59808 (Formerly AmericInn Hotel and Suites Missoula)
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180 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Billings, Montana
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Quiet, clean, close to restaurants. Staff very friendly and helpful. Limited number of rooms, so get there before 6 or make a reservation. We got a jacuzzi suite which was a nice change from the public hot tub. Lots to do in Missoula, family friendly too.

Helpful?
Thank TPugli
Omaha, Nebraska
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were warmly greeted by staff and our reservation was acknowledged. We had a King Suite situated on the ground floor. It was very roomy with a sofa bed and extra chair. The bed had a pillow top mattress and slept very well. The laundry room was just down the hall a few steps from us. Cost was $1.25 per... More 

Helpful?
Thank Patricia W
Bozeman, Montana
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I travel a lot for work and summer hotel rates cause me to stay in more budget hotels. This is a good choice. Great location just off i90. Lots of food choices near by. Room was clean and bathroom was decent sized. Happy with this Choice.

Helpful?
Thank Wade G
Alva, Florida
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just south of 1-90, convenient, clean, friendly and reasonable. We had a spacious single queen bed suite with an occasional chair and a settee. Breakfast was part of the package and the coffee was great. Take advantage of this real value............

Helpful?
Thank AL D
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Al, Thank you for staying with us and for taking the time for a review and recommendation. We hope that in if you come our way again you'll stay with us then. Mark, GM More 

Port Orchard, WA
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We were at this motel for 2 nights while attending a Harvey Phillips Big Brass Bash (NWBBb). We had never stayed in Missoula so we stayed as there were rooms booked for the people traveling to attend this event. We just happened to arrive just before the marathon was run which had swollen the normally small town by probably 3X... More 

Helpful?
Thank Pamela R
Mark S, General Manager at Quality Inn & Suites, responded to this review

Thank you Pamela! Gosh, thank you again! After working with Sam on your event and knowing that it was during the Marathon I was a little concerned, but your review has alleviated any concerns I had. Your mention of Michelle and Cheryl absolutely made their day! Nothing thrills me more than to receive praise on the staff and especially housekeeping,... More 

Olympia, Washington
Level Contributor
13 reviews
5 of 5 stars Reviewed 2 weeks ago

the place was right off the Interstate which was a plus for our long trip. it was clean, updated in the entry area and lobby. but not much the rest of the place, looks out dated. But great service, and employees were very friendly the moment we got there. and we felt welcomed. Once we got to our room, it... More 

Helpful?
Thank douglasclan11
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

To the whole Douglas clan...Thank you! Sometimes it's a little tough for us being a mid-scale hotel in the midst of the upper-scale properties around us and I'm very glad that we fit your family properly, that's a compliment I truly relish. Mark, GM More 

Venice, Florida
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on a recommendation. The hotel was very nice. The bed was very comfortable with a down comforter and wonderful soft linens. We were pleased with th breakfast, and the staff was great. We will stay here again.

Helpful?
Thank DeeDee353
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

DeeDee, Thank you! It makes my day to hear that you stayed with us due to a friends suggestion and I am so glad you concurred with the recommendation. If you ever do stay with us again I certainly hope to have the opportunity to meet you. Mark, GM More 

Crawley, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Free parking out the front. Staff were friendly enough but there lacked any character to the place. No lift only stairs to the upper rooms. Close to the airport but too far away from a good selection of restaurants. Breakfast was a let down - very basic and bland. We spoke with the manager who listened to our comments but... More 

Helpful?
Thank ray m
Mark S, General Manager at Quality Inn & Suites, responded to this review

Ray, I appreciate your candid comments and your review and since we visited I know you met at least one character. We did speak about breakfast and I have kept my commitment to look at our offerings, if I was to spend the extra dollars on breakfast as suggested I would have to charge the higher rates of the other... More 

Seattle, Washington
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was very average. Older property and average smaller rooms. The old air conditioner was very loud recycling on and off all night..Probably will not return. Have found better in Missoula for close to the same price.

Helpful?
Thank Glenn S
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Glenn, Thank you for your review and I am disappointed that you were disappointed we tend to think we are much better than the average with indoor pool and Jacuzzi, a great breakfast and the friendliest staff on Reserve Street. I'm truly sorry that you did not experience this. Sincerely, Mark Spring More 

Castle Rock, Washington
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were tired and looking for a place to stay late in the day and found this place. Our stay was very nice and a good nights sleep for another long day ahead of us. The clerk at check in was very helpful in assisting us to find a repair shop for our truck including making us a map to... More 

Helpful?
Thank nana1941
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Nana, Thanks for taking the time for a review! I can't tell you how much it means to me when I receive compliments of this sort concerning out staff. Thank you for letting me know, I hope the repairs went smoothly and I'm grateful to know you were well rested. Mark, GM More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
We offer real value for your hard-earned money with affordable rates and all the amenities you need. Our pet-friendly Quality Inn hotel in Missoula has Free hot breakfast! Free WiFi! Indoor heated pool & whirlpool Business center and Guest laundry. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4545 N. Reserve St., Missoula, MT 59808 (Formerly AmericInn Hotel and Suites Missoula)
Location: United States > Montana > Missoula
Price Range: $89 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Comfort Inn Missoula
Missoula Comfort Inn
Hotel Style:
#12 Romantic Hotel in Missoula
#12 Family Hotel in Missoula
#13 Business Hotel in Missoula
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