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Comfort Inn

#11 of 40 Hotels in Missoula
Certificate of Excellence
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Comfort Inn
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250 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Surprise, Arizona
Level Contributor
17 reviews
11 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The room with king bed was small and cramped. There was no desk as the room was not large enough to accommodate both desk and a walker or wheelchair. Wi-Fi was good quality and free. Room was on the first floor and convenient to the both the main entrance and a side entrance. High-rise toilet and tub/shower combo had grab... More 

Thank Kathryn J
Management response:

Dear Valued Guest, Thank you for taking the time to tell us about your experience at our hotel. I am so sorry you were disappointed with the size of the room, not having a desk, and the noise, and I do apologize for any inconvenience or discomfort this may have caused you. Thank you so much for your kind words... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a very nice hotel with great room, great breakfast selections and the hotel had fire pits and benches overlooking the river. They also had picnic tables and a weber grill that we could have used too. What made this hotel memorable was the friendly staff every one of them was super friendly and very helpful.

Thank Carol C
Management response:

Dear Valued Guest, Thank you for taking the time to write a review of your recent stay at our Hotel. We are thrilled to hear that you enjoyed our services and experienced the out door fire pits and lovely views from the Hotel. In addition, thank you for your kind words of praise regarding our staff. Good service depends upon... More 

Galesburg, Illinois
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

No elevator! If you need the first floor because of age, etc., you better book in advance. The room was the old style standard size, but was very nice for us. We enjoyed the pool all to ourselves. The continental breakfast was plentiful.

Thank Sherry D
Management response:

Dear Valued Guest, Thank you for taking the time to submit a review. On behalf of Choice Hotels, we are so sorry for the trouble you experienced during your stay with this property not having an elevator. However, I believe you may have mixed us up with another hotel, as we do have an elevator but do not have a... More 

Jackson, Wyoming
1 review
5 of 5 stars Reviewed 3 weeks ago

After a long day of traveling, I was greeted by a very beautiful girl behind the front desk named Makenzi. She had an incredible smile and made me feel right at home. Not only did she engage me in conversation, but she was able to efficiently multi-task with phone calls, multiple guests, and training a young man. I would stay... More 

Thank csmithy154
Management response:

Dear Valued Guest, Thank you for taking the time to submit a review about your experience during your recent stay at our Hotel. We accommodate many guests each evening and strive to make their stay a satisfying one. It is only through our guests’ eyes that we can accurately assess the quality of the accommodations and services we provide. So... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

If you make a mistake, too bad. Once they have your money you're completely out of luck. I'm done with 3rd party reservations. From now on I will call the property directly. They will usually match the 3rd party rate and treat you like a human being! The Comfort Inn Missoula is NOT customer friendly and the staff is extremely... More 

1 Thank MJworldtraveler
Irvine, California
1 review
5 of 5 stars Reviewed 4 weeks ago

My experience at the comfort in was excellent. I had a long day of travel but when I arrived I was able to relax in a beautiful room, though the staff is what really exceeded my expectations. Mackenzie at the front desk was extremely friendly and had a great sense of humor. She recommended a wonderful restaurant downtown and gave... More 

Thank Brandi C
Management response:

On behalf of our entire staff, we want to thank you for taking the time to write a review of your recent stay at our Hotel. We were delighted to receive your kind words of praise regarding our staff and specifically our front desk agent Makenzi. Given the very nature of the hotel business, the hours are long and demanding.... More 

East Charleston, Vermont
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2016

Stayed here prior to a couple of us running the marathon and half marathon in town. This was within easy walking distance to the UofM where we had to meet the bus to our starts. Nice place next to the river, also near train tracks. Service and rooms were fine, if on the pricey side, probably because of the run.... More 

1 Thank Matthew B
Management response:

Thank you so much for taking the time to write a review of your recent stay at our Hotel. It is always a pleasure hosting the marathon runners here, and we look forward to it every year. We take great pride in the location of our property and in being located conveniently to the downtown area and attractions, and are... More 

Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

Friendly staff. The staff were just outstanding at this property. Great conversation, suggestions and also signed me up for choice rewards to get me a $50 gift certificate! It was clean and modern. Would definitely choose this property if I was in town again!

Thank abvijoe
Management response:

Thank you! We are always thrilled to receive kind words of praise, especially regarding our staff. They work long and demanding hours, but it is still imperative our staff are giving their very best at all times, and that is why it is so rewarding when our guests recognize that and take the time to say thank you. I'm also... More 

Whitefish, Montana
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 16, 2016

We stayed here for one night for a business trip. There was a large group of students in the hotel and it was noisy at night. It was ok, the sofa bed was not sleepable, it was very uncomfortable. It is by the river and has an outdoor area and I did leave my Kindle and they sent it to... More 

Thank Bonnie H
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 12, 2016

Stayed one night on final leg to Yellowstone. Very clean, lovely room with king size comfy bed and a nice view to the back of the hotel. Close to shops , supermarket nearly next door. Couldn't find more than one place for dinner in Missoula, but close to interstate.

Thank Hun09
Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

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View from Room (8)
Room/Suite (2)
Bathroom (1)
Other (5)

Management photos: Courtesy of the property manager

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Hotel & Grounds (19)
Room/Suite (17)
View from Room (1)
Dining (6)
Business Center/Function Rooms (1)
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  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located along the Clark Fork River across from the University of Montana, the Comfort Inn® hotel in Missoula, MT offers all guests beautiful mountain views. This Missoula Montana hotel is also close to Southgate Mall, Carousel for Missoula, Rocky Mountain Elk Foundation and Missoula International Airport. Guests at the Comfort Inn hotel can enjoy complimentary airport shuttle from 6 a.m. to midnight, fresh cookies baked every evening and comfortable interior corridors offering easy room access. Sports enthusiasts will be able to partake in a variety of nearby activities including fly fishing, bicycle rentals, boating, canoeing, skiing, hiking, golfing, hunting and tennis. Other amenities include: Free wireless high-speed Internet access in all rooms Free hot breakfast Free weekday newspaper Exercise room. All spacious guest rooms offer flat-screen televisions with cable, an alarm clock, microwave, refrigerator, coffee maker, desk, iron and ironing board. Some rooms feature a sofa sleeper. Business travelers will appreciate on-site Business Center with conveniences like access to copy and fax services. Guest laundry service is available, as well as plenty of bus, car and truck parking. This is a non-smoking hotel. Its perfect location and convenient access to area attractions make the Comfort Inn hotel a great place for business and leisure travelers in the Missoula, MT area. ... more   less 

Additional Information about Comfort Inn

Address: 1021 E Broadway St, Missoula, MT 59802-4911
Location: United States > Montana > Missoula
Price Range: $99 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Comfort Hotel Missoula
Holiday Inn Express Missoula
Holiday Inn Missoula
Missoula Holiday Inn
Hotel Style:
#2 Business Hotel in Missoula
#5 Family Hotel in Missoula
#10 Romantic Hotel in Missoula
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