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Baymont Inn & Suites Helena

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#3 of 22 Hotels in Helena
Certificate of Excellence
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381 Reviews from our TripAdvisor Community

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Showing 377: English reviews
2 reviews
4 of 5 stars Reviewed yesterday NEW

Very clean place with spacious well-equipped rooms. Good breakfast with plenty of hot and cold selections. Very friendly and helpful staff, (especially Bonni). Comparable to more expensive places. Great value and you'd only need to go elsewhere if you wanted luxury.

Helpful?
Thank Stephen W
Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night and upon arrival was very impressed with the check in. The gal was putting out a meat, cheese and cracker platter. I have to say this was very nice we haven't never stayed in a place that put out a meat platter. The room was clean but felt the hallways and doors could be updated... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank PattyCanada
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

I am very sorry that we did not make a good impression. We do try very hard to insure that all of our guests enjoy our hotel. I am surprised that you found our hall carpet to need updating and that it was dirty. This carpet is brand new and just finished being installed in June. We have just shampooed... More 

Apple River, Illinois
1 review
4 of 5 stars Reviewed 5 days ago NEW

Family wedding.stayed six. Service was good. Internet didn't always connect well Was a very good stay and location

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 330rayh
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you so much for your nice review. I am so sorry that the internet connection wasn't consistent. If you ever stay again, I hope you will let us give you our internet help line--we pay to have them assist our guests with getting on line. (Unfortunately, I have to call my children or grandchildren if I need help! I... More 

Hillsboro, Oregon
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel many times but were unable last year due to an event that had the hotel booked. We certainly missed our usual spot. The hotel has upgraded the bed linens recently and I believe the carpets have also been replaced since our last stay. The folks here are always friendly. The rooms are neat and... More 

Helpful?
Thank Sharon e
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Such a wonderful review...thank you!!! I am so glad you enjoyed staying with us while you visited your grandson! I appreciate your noticing all of our new upgrades! Yes the hall carpets and stairs are new as well as bed linens. We are continuing to make improvements and will always strive to make our hotel as nice as it can... More 

Rushville, Indiana
1 review
3 of 5 stars Reviewed 1 week ago

Room was average, but borderline filthy. Amenities were below average. TV was very small as well as bathroom. Beds were ok but cleanliness was the real issue. This was a quick short stay only to catch an early flight. We didn't spend eight hours there, but that was enough to know we didn't want to go back. Front desk personnel... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Donald M
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

I am so saddened to read your review. It is not often that we get comments that our rooms are "filthy". That is not up to our usual clean standard. I am so very sorry. I will share this review with my housekeeping staff. I wish you would have said something so we could have taken care of you. Our... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago via mobile

I recently visited Helena on business. We had two nights reserved at Baymont but ended up coming into town a day early and since they were full we stayed at Fairfield Inn and suites. It was a stark contrast how much better Fairfield was than Baymont. The Decour at Baymont was very dated, the beds were below average (I.e., the... More 

Helpful?
Thank A TripAdvisor Member
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Wow. I need to apologize. We are working so very hard to update our hotel. I felt that we are looking pretty darn good! I am very proud of my Hotel and my staff. We have new bedding (decorative top sheets, bed scarves, new comforters that do not touch the guest as they are in between the triple sheeting), new... More 

Saint Anthony, Idaho
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We needed a place to stay between two of our vacation stops - Glacier National Park and Yellowstone National Park. We needed a comfortable and clean room. That is what we got. The hotel is clean, the beds were comfortable - perhaps a little old and soft, and very quiet during the night. Our older kids buoyed the hot tub... More 

Helpful?
Thank RalvinG
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Your review is just "what I needed"! Thank you for taking the time to write such a nice review. I hope you enjoyed your trip to our two beautiful National Parks and thank you for choosing the Baymont Inn & Suites Helena for your lodging needs. I hope you will come visit us again in the future. With thanks, Becky... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Baymont Inn & Suites Helena

Address: 750 N Fee St, Helena, MT 59601-3150 (Formerly Helena Comfort Inn)
Location: United States > Montana > Helena
Price Range: $70 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Helena 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Helena
Helena Comfort Inn
Hotel Style:
#1 Best Value Hotel in Helena
#7 Family Hotel in Helena
#9 Romantic Hotel in Helena
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