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Holiday Inn Helena

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22 N Last Chance Gulch, Helena, MT 59601
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Holiday Inn Helena
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121 Reviews from our TripAdvisor Community

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Billings, Montana
Level Contributor
160 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Holiday Inn is located on Helena's historic walking mall. This is a very nice hotel, but being on the mall was a special treat. The hotel has great parking, which is a real advantage, but the mall was the highlight. This hotel has the best location of any hotel in Helena. They are renovating the restaurant with a new... More 

Helpful?
1 Thank MontanaSplash
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear MontanaSplash, Thank you for your review of our property. We are so pleased you had a wonderful time and had the opportunity to enjoy our historic and lovely walking mall. Our new restaurant is now open for you to enjoy the next time you come to town. We look forward to seeing you. Sincerely, The Staff and Management of... More 

Northern Illinois
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed November 11, 2015

We have a cabin in the area so come to Helena a few times a year. We love the walking mall and have passed by this hotel many times thinking that it was a typical '70s style downtown hotel...no frills and dated. We had a reason this week to spend a few nights in town. Given the location I decided... More 

Helpful?
2 Thank bclarke292
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear BClarke292, We would like to say thank you for your review of our property. We are very happy to hear you had a great stay and were able to enjoy the sites here in the downtown area where there is a lot of history. We are happy you found your room clean and comfortable as well as our public... More 

MA
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 16, 2015

After leaving another hotel in the area we were not happy with, we couldn't have been happier with our stay here. . The room was meticulously clean, nicely furnished & very comfortable. Very quiet at night. The staff was extremely professional, helpful, & courteous. The location is the best in Helena. Will definitely return!

Helpful?
1 Thank KAREN S
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Karen, Thank you for your review of our property. We are very please to hear you enjoyed your stay with us here. Our Staff strives to provide excellent service to all out guests and it sounds like they did just that for you. We hope to see you again in the future should your travels bring you back to... More 

Whangarei, New Zealand
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 4, 2015

The hotel is clean, has good service and is relatively quiet. The bar/restaurant does not open late at night and neither is room service available but the staff was pleasant and courteous. There is however much better breakfast across the street at nice artisan bakery than in the hotel

Helpful?
1 Thank Green4Good
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Green4Good, Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay. Our staff strives to provide great service and clean rooms. We are sorry to hear your experience in the restaurant was less than perfect with them closing early and room service not being available at later times. We do... More 

Nashville
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 27, 2015

A hotel could't have a better location in Helena. It is right in the middle of the tourist attractions. Restaurants; craft stores, and beautiful scenery. Walking distance to Cathedral of St. Helena and the state museum. The room was spacious and clean. Beds were comfortable. We had a great time having drinks at the bar in the hotel - good... More 

Helpful?
1 Thank tingodmusic
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Tingodmusic, We would like to say thank you for your review of our property. We are very happy to hear you had a great stay and were able to enjoy the sites here in the downtown area. We are happy you found your room very clean and comfortable and the staff were friendly. Our staff strives to do their... More 

netherlands
Level Contributor
301 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed September 1, 2015

Last year we had some problems, which were solved by the managemant. This year we noticed quite an improvement: a nice room, renovated and very clean. We had a quiet sleep and enjoyed our stay here. If you look for an hotel at the city centre choose this one, they give value for the money.

Helpful?
2 Thank strandman46
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear strandman46, Thank you for your review of our property. We are pleased to hear that you had a problem free stay. And that you enjoyed our new upgrades. We look forward to hearing all feedback so as to improve our guest stay in the future. We strive to make our guest stay as pleasant as possible. Thank you again... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

This hotel has it all and it is located adjacent to the Walking Mall on Last Chance Gulch. It's a convenient hotel with a nice pool you can swim laps in. The restaurant is good and doesn't hold to the Jimmy Buffet song. The hotel is quiet with beautiful rooms. I enjoyed staying here and I recommend it.

Helpful?
1 Thank Jrg317
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Jrg317, Thank you for your review of our hotel,and the recommendation! We are so pleased to hear you had such a wonderful time and were able to enjoy all the conveniences we have to offer. We strive to be the best and provide the best for our guest. Should your travels bring you back our way again we look... More 

Hassocks, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 10, 2015

We stayed here for four nights and everything about it was excellent. No frills, just an excellent HIE experience. A very friendly welcome, nice big comfortable room, good cleanliness, a fine breakfast. Thoroughly recommended.

Helpful?
1 Thank Mick M
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Mick M, Thank you for taking the time to review our property. We are very happy to hear you had a great experience and had great service all the way around. This is something our staff strives for. We do hope to see you again in the future should your travels bring you to Helena again. Thank you, The... More 

Utrecht Province, The Netherlands
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2015

Most of the hotels and motels in Helena are a few miles from the city center in a sorry part of the Helena area. The Holiday Inn is one of the few that is in the beautiful city center of Helena and has quality rooms. Our room was spacious, clean and with a view. Personnel was very friendly and responsive.... More 

Helpful?
1 Thank woutscholten
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear woutscholten, Thank you so much for your review of our property.We are so pleased to hear that you enjoyed your stay with us and our part of the city. The Downtown area is quite beautiful with numerous shops and restaurants all with in walking distance. Thank you for the recommendation and we look forward to providing you with a... More 

Newark, Delaware
Level Contributor
239 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed July 27, 2015

I stayed here for a teacher conference for a few days. Took the shuttle from the airport. Check-in was easy. My room was comfortable and roomy. Shower was nice and hot. No free breakfast here, which is a minus. The hotel is close to lots of quaint shops and restaurants and lots of history. Didn't get to try the pool.... More 

Helpful?
1 Thank Werbrichfamily
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Werbrichfamily, Thank you so much for your review of our property. We are so pleased to hear that you had a comfortable stay and were able to experience our Downtown area and it's wonderful history. All of our staff, strive to make our guest stay as comfortable and relaxing as possible. We look forward to seeing you again in... More 

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