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BEST WESTERN PREMIER Helena Great Northern Hotel

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#1 of 22 Hotels in Helena
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BEST WESTERN PREMIER Helena Great Northern Hotel
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779 Reviews from our TripAdvisor Community

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Showing 766: English reviews
SEATTLE
Level Contributor
131 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My friends and I stayed here for Carroll's Homecoming weekend. This is *the* best place to stay for anything going on at the college! Super convenient, quiet, and comfortable. I almost wish we hadn't rented a car, because we haven't had to use it. Staff are very friendly and helpful. We loved the cookies in the afternoon :-) Love the... More 

Helpful?
Thank KDUB7
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

KDUB7; Thank you so much for the kind words! We do love our proximity to the College - it works so well for family and friends of Carroll Students! Please do come see us again! More 

Okotoks, Canada
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A favourite of ours for many years, rooms are clean, staff are friendly and the breakfast selection is comprehensive. End rooms are larger. This is a full facility, convention hotel with a first class restaurant for lunch and dinner.

Helpful?
Thank mjhullah
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear mjhullah - thank you for sharing your experience with TA readers. We certainly take great pride in our staff and our property. We appreciate your time and look forward to seeing you again in Helena. More 

Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The room was way too hot and I could not get the a/c to work. The manager seemed not to care less. Very poor front desk and managerial attitude. Rooms not very clean. Smelled moldy. . Carpet dirty and bathtub.

Helpful?
Thank Rick H
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Rick H, I am very sorry to hear that you were not satisfied with your stay. This is not a typical guest response. We do have service 24 hours a day and a very caring team. I would like to speak with you directly if possible. My email is marti@gnhotelhelena.com. I am a manager that does care and responds... More 

Chicago, Illinois
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This place is a dump. Noisey. Dirty. Rude staff-especially Cora. Hard to find a place to park. Manager would not even try to accomodate our concerns. Probably one of the worst hotels I have ever stayed in. I would never return.

Helpful?
Thank Harry S
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night in this fairly new hotel. Rooms are very clean and well appointed. There is no baggage assistance, but otherwise staff was very helpful. Although this is a Best Western, it is a hotel in every sense of the term. It is in downtown Helena which turns out to be a really cool place. The onsite steakhouse... More 

Helpful?
Thank Mark C
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Mark C - thank you for you great review of the Great Northern Hotel. I am so pleased to hear you enjoyed Helena. We truly have so much to offer. It is a place you can return to and still not have seen or done everything! More 

1 review
5 of 5 stars Reviewed 1 week ago

Our room was very nice. The bathroom is spacious, the beds are comfortable, since we had 4 people in our room, the second sink outside of the bathroom was a plus. Big roomy lobby with comfortable seating areas. The attached restaurant & bar meant no driving. Free breakfast was great. They even have pancake & waffle makers!! The staff is... More 

Helpful?
Thank Kelly V
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Kelly V - you might be surprised how many guests are on those 6am flights! Glad you received the VIP treatment. Thank you for the great review - we hope to see you again! More 

midwest
Level Contributor
170 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

So - it's been a while (20+ years), but I lived in Helena for a very short period and as an urban cultural center - well, it wasn't... I get the feeling times have changed although one night hardly qualifies as time served for an informed opinion. I'm not sure what they call this relatively new area (I'm sure it's... More 

Helpful?
Thank bohemianparrothead
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear bohemianparrothead - Welcome back to Helena! In my 30 years here, I have seen Helena grown at its own pace - very thoughtful in its growth. The Great Northern Town Center sits on where the old rail road was sitting, not a very pretty part of the city. The Town Center is about 15 years old, we are 13... More 

Helena, Montana
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This gem is in a great location next to food, drink, shopping and is located in scenic Helena, MT. The staff was fantastic, and the rooms were very clean. The pool is a bit small, but well taken care of and clean as well. Great place to stay!

Helpful?
Thank Joe D
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Joe - thank you for your great review. We do think there are many things to keep our guests busy in the Great Northern Town Center. We hope to see you again! More 

Spruce Grove, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a nice place, but very hard to find. the morning breakfast is very good. Our room was next to the pool so in the morning it was a little much to wake up to people in the pool with little ones....

Helpful?
Thank ldpj56
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear ldpj56, We appreciate your review of our hotel. It can be a bit challenging to find, as we do not have the traditional pylon signs here in the Great Northern Town Center. Our desk staff is ready and available to assist anyone with directions to lead them right to our door. We hope to see you again! More 

Portland Oregon
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is right in the heart of the downtown area and just across the street from Carroll College. Restaurants are within walking distance. The hotel is not large, but it has just what you need. The pool is truly a pool that can be used for lap swimming, not just for the kids to play Marco Polo. This is... More 

Review collected in partnership with Best Western

Helpful?
Thank ibcybermon
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear ibcybermon - thank you for recognizing our lap pool, it does seem to meet our guests needs. Everything is within walking distance of our 100 room conference hotel! We do hope to welcome you back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about BEST WESTERN PREMIER Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601-3315
Location: United States > Montana > Helena
Price Range: $141 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PREMIER Helena Great Northern Hotel 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Business Hotel in Helena
#1 Romantic Hotel in Helena
#2 Family Hotel in Helena
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