We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PREMIER Helena Great Northern Hotel

#1 of 22 Hotels in Helena
Certificate of Excellence
Hotel website
Hotel deals
835 Great Northern Blvd, Helena, MT 59601-3315
Special Offer
GET A $50 GIFT CARD
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PREMIER Helena Great Northern Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

737 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 725: English reviews
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Best Western Premier Helena Great Northern Hotel is centrally located in a small town with a walking mall. There is a movie theatre in walking distance and many beautiful hiking trails. During the summer season the Montana Shakespeare Company performs in an outdoor theatre. Our room at the Best Western Premier overlooked the outdoor mall and the town's center... More 

Helpful?
Thank Alicia C
Miami, Florida
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was traveling with my family on our way to Big Sky, Montana and Yellowstone. This was the nicest hotel we stayed in on our 3000 mile road trip. I booked a 2 queen room for 4 persons. Our room was spacious enough for the 4 of us to move around even with our suitcases open. The breakfast area was... More 

Helpful?
Thank rmartMiami_Florida
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear rmartMiami_Florida! Thank you for the great compliment! We do have certain rooms we like to offer those traveling with 4 people - you just need the elbow room! I do hope you were able to enjoy the gates of the mountain tour - it is one of our favorites! We hope you felt the Montana Hospitality during your time... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed for one night while visiting Carroll College, right across the street. We were offered a poolside room, which is a ground floor room that opens directly to the pool and hot tub area. We were worried about noise but the front desk helpfully noted that the hotel was mostly occupied by business conference travellers, so there were few... More 

Helpful?
1 Thank Shana C
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you Shana C - I am glad you enjoyed your stay. Most of our summer nights are busy with business and leisure mix. The pool side rooms are great and so quickly. We always want to make sure our Rewards members receive their points. We look forward to see you again on another visit to Helena! More 

London, England
Level Contributor
285 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is an exceptional Best western apart from a couple of quibbles. First, it is centrally located in the middle of a spanking new shopping mall but we found it difficult to locate (maybe that was just us...). If you come later in the afternoon you might find a parking space in the lot difficult to come by. Second, reception... More 

Helpful?
Thank notacouchpotato
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear notacouchpotato - thank you for your time to review. I am sorry our reception was not of the caliber that we typically receive compliments for. We know it is guest perception and we were not at our best if we did not offer to arrange assistance for you with your luggage. We want our rooms to sparkle and we... More 

Tulsa, Oklahoma
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great classic hotel; up to date, but still with lots of history. Staff friendly, knowledgeable and helpful. Our room was large, with a very comfortable bed, sitting area, separate counter with fridge, microwave and a third sink. The hotel is within walking distance of several restaurants, and only a short drive to others. Very nice complementary breakfast. Would recommend and... More 

Helpful?
Thank tulsaroadfan
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear tulsaroadfan - The Helena history is wonderful. I hope you were able to soak it in! We want to assist each guest with the best that Helena has to offer. Thank you for your time to review our property. Enjoy your summer! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed two nights at this Best Western. I didn't know what to expect as I'd never stayed at a Premier before. The staff was very warm, welcoming, and professional - everyone I encountered gave a cordial greeting, even in the hallways! Room was large and the beds very comfortable. Great dining available, ate at the Silver Star Steakhouse the... More 

Helpful?
Thank travelinMT2016
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear travelinMT2016 - We appreciate your compliments! We hope you enjoyed your time in Montana. Our staff is trained in customer service - every guest, every time. We believe our downtown location offers many amenities for the traveling public. Come see us again! More 

Denver, Colorado
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic hotel. This Best Western exceeded my expectations. The room was fantastic. We had a view of the cathedral downtown from our room. The breakfast was better than I expected, with fresh biscuits, sausage, and egg patties to make breakfast sandwiches. The hotel was in close proximity to quite a few interesting restaurants, including the brewery we went to. Overall,... More 

Helpful?
Thank Conner_Hendrick
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Connor_Hendrick, Thank you so much for you review! Our goal is to exceed our guest expectation. Thank you for your kind words. We do hope you will return to the Great Northern Hotel. More 

Houston, Texas
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon early arrival-I explained that we had two children that had never been to Montana before and would like a view. Young man at counter gave us a room on 3rd floor but view was blocked by building next door so our view was of ROOF below. There were many room available but he could have cared less. Next day... More 

Helpful?
Thank LuLu56003
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear LuLu56003, Thank you for your review from your stay. Without a bit more information, I am unable to confirm what room you were in. I am sorry that you felt the desk staff lacked care in his customer service. We do take pride in our staff and our property. If you were here the past weekend, we did offer... More 

Frederick, MD
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a very convenient, comfortable and customer service dedicated hotel located in a very cute section! Nearby restaurants, movie theater, sites and attractions! There was a bit of confusion regarding the reservation (had 2 but cancelled one although the person cancelled both) yet they took care of the mistake without question! Terrific for my pet too with treats! Grandsons... More 

Helpful?
Thank Saudiologist
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Saudiologist - thank you for your feedback. We have just added a pet friendly area to the north of our hotel. We know in a downtown setting is it not easy when you have a pet, and we feel this will be convenient. There is also a dog park through the tunnel at Centennial Park. We are strong on... More 

Great Falls, Montana
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We decided we needed a night away from the kids so we rented the suite at this hotel. Our check in process went great and the front desk clerk was very friendly. We had dinner plans so we went to our room and dropped our luggage off and did not return till a little after 9 pm. I started to... More 

Helpful?
Thank Jamie B
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Jamie B. It is always sad to see a poor review when we have had so many great reviews - especially about our cleanliness. I don't see that you mentioned that we did comp the room after working with your 3rd party booking agency who had collected your funds directly from you. That room was clearly not ready for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (87)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Helena hotels
2.1 mi away
Comfort Suites Helena
Comfort Suites Helena
#4 of 22 in Helena
4.5 of 5 stars 293 reviews
1.5 mi away
Baymont Inn & Suites Helena
2.4 mi away
Residence Inn Helena
Residence Inn Helena
#7 of 22 in Helena
4.5 of 5 stars 232 reviews
Show Prices
Show Prices
Show Prices
2.5 mi away
Hampton Inn Helena
Hampton Inn Helena
#2 of 22 in Helena
4.5 of 5 stars 352 reviews
1.4 mi away
Wingate by Wyndham Helena Airport
1.7 mi away
Holiday Inn Express & Suites Helena
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about BEST WESTERN PREMIER Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601-3315
Location: United States > Montana > Helena
Price Range: $146 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PREMIER Helena Great Northern Hotel 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotwire, Cancelon, Priceline, TripOnline SA, Hotels.com, Travelocity, Best Western + Iniative and Odigeo so you can book your BEST WESTERN PREMIER Helena Great Northern Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Business Hotel in Helena
#1 Romantic Hotel in Helena
#2 Family Hotel in Helena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay