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Shilo Inn - Helena

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Shilo Inn - Helena
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91 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Columbia Falls, Montana
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We spent one night. We had a room lower level which is a day light basement type. They have a microwave, fridge, hair dryer, ironing board. The odd thing was a phone in the bathroom and towel rack in the shower. Carpet had stains in the room. The front desk staff wasn't overly friendly though. But if all you are... More 

Helpful?
Thank koralynsh
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Shilo Guest, Thank you for posting a comment about your stay. I am glad you found our price decent and had a good night sleep. Sincerely, Kathy Carey Manager More 

Gardnerville, Nevada
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

But everything else is lacking. The rooms are clean but the staff is lackluster at best. The cleaners left a vacuum in front of our door. Our trash cans were all over the room. TV is broken has lines through it and remote doesn't work. The WiFi is terrible. 3 networks to connect to and all 3 are bad, won't... More 

Helpful?
Thank muleyfever

Travelers are raving about these Helena hotels

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I wouldn't say this place is poor quality, but it is definitely low budget and bare bones. Lots of traffic noise due to easy access off the freeway. We needed an affordable place at 1 in the morning for our road weary family and this place was very inexpensive. The night clerk was helpful. It is an old property. The... More 

Helpful?
Thank deborah m
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

So here are the two spiders I was able to squish. The other 3... MIA. That hair on the floor... Not mine. It beautifully outlined the tub. Dirt. Just filthy. I don't think the carpet has been vacuumed in months. And the dust and dirt is so obvious I don't know how house keeping could just walk past it. Now,... More 

Helpful?
Thank Paula G
Sheridan, Wyoming
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

When the welcome mat is wanted you can find it at the Shilo Inn. The pool is open 24 hours..... Find that at other places. The breakfast is in a cramped small place in the 3 person lobby. If you get something you need to either take it to your room or go outside, weather permitting. Over all a Very... More 

Helpful?
Thank Ron S
Walnut Creek, California
Level Contributor
15 reviews
11 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Good hotel. Staff is very nice. Hot pool and good sauna. Room have microwave, refrigerator, iron, coffeemaker. That is really old and tired, but beds very comfortable. Hotel have breakfast and free wi-fi.

Helpful?
Thank Helen T
New Westminster, Canada
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Similar to previous reviews, I found the room decor dated, but clean and comfortable. In-room fridge and microwave is handy. Front desk staff pleasant. Did not have the opportunity to check out the pool.

Helpful?
Thank HighExpectationsYVR
San Juan Capistrano, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 1, 2016 via mobile

Stayed here for 5 nights , the rooms were clean , the steam room was not working , having a washer & dryer was nice , price was fair with no unpleasant surprises. The waffle machine made good waffles . Overall the place needed to be updated as everything was a bit old or outdated.

Helpful?
2 Thank goodtimes1954
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Shilo Guest, I am pleased to hear that overall you had a great stay. I will look into the steam room not working during your visit. I thank you for taking time to post a comment and hope that you will stay with us again. Sincerely, Kathy Carey Manager More 

Billings, Montana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 7, 2016 via mobile

The room wasn't too bad, but my grandson wanted to go swimming, and the pool and hot tub was disgusting! You could see the filth at the bottom of both, so he had to settle for a bath. The lady who checked us in wasn't rude but not exactly friendly either. I definitely will stay elsewhere next time. I'm disappointed... More 

Helpful?
Thank Neva D
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Valued Shilo Guest, Our guest observations and comments are so very important to us. Our pool floor appears dirty but it is stained, I can assure you the water quality is fine to swim in we check our chemicals twice a day and the chemicals meet the required levels per Montana state law. Thank you so much for staying... More 

Billings, MT
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed April 8, 2016

First, the good news. The bed was fine and the towels are fluffy. The staff is nice. The bad news is that everything is really old and tired. I had the king "suite" which is across a narrow hall from the ice machine. There's an ancient refrigerator in a tiny room off this suite that sounds like it's going to... More 

Helpful?
Thank libratraveler69
ShiloHotels, Manager at Shilo Inn - Helena, responded to this review

Dear Shilo Guest, Thank you for spending the time to write us a review. We appreciate all our guests’ opinions. We’re glad you found our staff to pleasant and in your future travels, feel free to request a room on the ground floor if you’re especially conscious of the exits. Sincerely Kathy Carey Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Shilo Inn - Helena

Address: 2020 Prospect Ave, Helena, MT 59601-3254
Location: United States > Montana > Helena
Price Range: $62 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Shilo Inn - Helena 2*
Number of rooms: 47
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Also Known As:
Shilo Inn - Helena Hotel Helena
Helena Shilo Inn
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