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La Quinta Inn & Suites by Wyndham Helena

Traveler (33)
Room & Suite (20)
Videos (1)

About

#12 of 22 hotels in Helena
Location
Cleanliness
Service
Value
The LaQuinta Inn & Suites is located in Helena, Queen City of the Rockies. This well known & charming community is nestled in the beautiful Helena Valley just below Mount Helena. The city is well known for it's historic gold mining history, mansions and is home to Carroll College. Helena is also centrally located in the state between Glacier & Yellowstone National Parks and is within 20 minutes of the Missouri River and Canyon Ferry Reservoir where you'll enjoy boating, fishing, camping & biking along with many other outdoor recreational activities. This quaint, comfortable and friendly hotel offers 74 spacious, non-smoking guest rooms and suites and is close to the State Capitol Complex, Montana Historical Society & Museum, and is within walking distance to restaurants, casinos, shopping and only minutes from the airport. Our cordial and professional staff look forward to being of service to you when in Helena on business or pleasure. Don't miss Helena's upcoming exciting events & festivals this spring & summer:
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Hotel links
Visit hotel website
Special Offer:Stay 2+ Nights, Save 20%
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Location

Full view
55Somewhat walkable
Grade: 55 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
401Reviews
3Q+A
47Room tips
Traveler rating
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Popular mentions
Mixed bag here, but the lack of cleanliness was a dealbreaker... Good: Very friendly/helpful front desk staff, modern rooms, good location near restaurants, and good free breakfast. Bad: Filthy elevators, paint peeling, and generally dirty hallways. Our room had tons of hair in the shower (which the front desk guy kindly cleaned at our request) and hair on the sheets of our “clean” bed. The chair in our room was so dirty you wouldn’t put your bags on it. Everything was pretty dusty too. We slept and bolted as quickly as we could. Would not recommend.
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Response from Jeff-Kurtz, General Manager at La Quinta Inn & Suites by Wyndham Helena
Responded 5 days ago
Dear Matt Sorry for the issues you experienced. I will address the issues with the staff and ownership -
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Horribly disgusting to find a bed that was slept in with head prints still on the pillows and covers barely on the bed then be lied to by the staff that’s it’s clean, just messy. I left and didn’t stay. He didn’t even apologize nor offer to make the bed fresh. Lazy and rude.
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Review collected in partnership with this hotel
Response from Jeff-Kurtz, General Manager at La Quinta Inn & Suites by Wyndham Helena
Responded 1 week ago
I’ve received your review of La Quinta Helena. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, Jeff Kurtz, CHA General Manager La Quinta Helena lq6458gm@laquinta.com 406-449-4000
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I called and made reservations with this Hotel over a month before I was due to arrive there. I asked for the handicapped room with the walk-in shower.. I was told I could and would get that room. Upon check-in and getting to the room....it was NOT the walk-in shower handicapped room. This rooms bathroom was for certain handicapped conditions.....just not mine!! Again....that's why I asked for the walk-in shower over a month in advance. I will never stay there again, nor will I refer it to anyone!
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Review collected in partnership with this hotel
Stay was quiet and peaceful . Clean room and nice curb appeal. Good quality internet and the staff was friendly . Centrally located to downtown and the interstate. Bed was comfortable and I slept like a baby
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Review collected in partnership with this hotel
I like staying at a La Quinta because they are reliably clean, comfortable and offer good service. This La Quinta did not disappoint on this front but the sight of a power station so close to the room window was very unnappealing.
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PRICE RANGE
$97 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites helena hotel helenala quinta inn and suites helenaholiday inn helenahelena holiday inn
LOCATION
United StatesMontanaHelena
NUMBER OF ROOMS
74
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