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Residence Inn Helena

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#7 of 22 Hotels in Helena
Certificate of Excellence
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Residence Inn Helena
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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent one night at the hotel during our trips between Glaciers National Park and the Yellow Stone. The hotel is very new with everything we needed for a short visit. Kids use the pool as well and enjoyed it. It is a good bargain as well. We liked it very much!

Helpful?
Thank laoyu
Level Contributor
202 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I were traveling with our daughter and her four month old baby. We normally stay at the Best Western when passing through Helena but their rates for a room to accommodate all of us comfortably seemed high. We booked a one bedroom suite at the Residence Inn and it worked perfectly for us. We were very comfortable;... More 

Helpful?
Thank Steve A
Dallas, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a great Marriott property in Helena with easy access to some shopping and dining. The suite I had was very spacious and the pool perfect for my nieces and nephews to play in. It also has a lovely outdoor sitting area with a BBQ. The hotel offers a free breakfast that was pretty decent.

Helpful?
Thank ld132015
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you for the review. I am delighted that you enjoyed our large suites and the pool area. We hope to see you the next time you are back in Helena! Sincerely, Cindee Bianchini More 

Santa Cruz, California
2 reviews
5 of 5 stars Reviewed July 16, 2016 via mobile

We had the absolute best stay here for my wife's birthday on our travels through Montana. Buffy at the front desk was the sweetest and most helpful you could ask for and the entire staff was very friendly. The amenities in the suite and full buffet breakfast were spectacular, not to mention the indoor pool and gorgeous panoramas of the... More 

Helpful?
Thank Joaquín M
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you so much for your kind review. I will pass this along to the entire team. Your positive feedback helps motivate them to continue to provide excellent service to our guests. We are happy that your wife had a nice birthday! Hopefully we will see you again next year! More 

1 review
5 of 5 stars Reviewed July 14, 2016 via mobile

I am not a great traveler, so I can be a difficult guest. The employees at the Helena Raddison are FANTASTIC! Joey, Norma, Michelle, Dyanne, and Brandie are just a few of the employees who made my stay very pleasant. They are hard working, kind, supportive, and welcoming. If I ever have to travel to Helena I know where I... More 

Helpful?
Thank Anna H
Spokane, Washington
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 13, 2016

We have stayed at this hotel numerous time and they never lose their hospitality. We booked a suite for the first night stay then we decided to have our 3 Grand kids come and have a sleepover with us. On the second night we asked if we could change to a 1 bedroom room to have the room for the... More 

Helpful?
Thank froglag
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you for your positive feedback. I am happy to hear that the staff was accommodating during your stay. We hope to see you and your grandchildren again the next time you are in Helena! More 

Spokane, Washington
1 review
5 of 5 stars Reviewed July 9, 2016 via mobile

Traveling across states and we needed a last minute place to stay. We had found a different place but, while gassing up we saw the Residence Inn. I called and there was only one room left! We pulled in and told the gal we'd be in in a second. I ran in and there was another lady checking in....😅. When... More 

Helpful?
Thank mamajane3
Cindee B, General Manager at Residence Inn Helena, responded to this review

Dear Mamajane, Thank you for the great review. I am happy that you were able to get our last room of the night! It sounds like the kids had a great time swimming and you were able to relax! We look forward to having you stay with us again the next time you are in Helena. Take Care, Cindee Bianchini More 

Billings, Montana
1 review
5 of 5 stars Reviewed July 1, 2016 via mobile

The colors and open floor plan in the suite/room were incredibly inviting and comforting after a long day. Extremely clean and tidy. Bright in the morning. Clean, comfortable bed and bed clothes. Outlet next to the bed is convenient for phone alarm. Hot water and good water pressure in the fantastically clean shower. Overall a wonderful experience. 'Buffy' at the... More 

Helpful?
Thank dloendorf
Bremerton, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2016

We were very pleased with our stay. It was our first experience with Residence Inn and definitely won't be our last. The staff was extremely nice and courteous when checking in and all throughout our stay. The complimentary breakfast was very good. Room was very clean, quiet and comfortable.

Helpful?
Thank hocus4957
Boca Raton, Florida
Level Contributor
1,337 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 392 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

Most aspects of our stay were Very Good to Excellent. However our experience was somewhat overshadowed by dreadful Internet access issues. Of course this was a shame and maybe one should not downgrade a hotel too much for a failure on this. But these days guests reasonably expect decent connectivity and if a hotel does not deliver on this it... More 

Helpful?
Thank David G
CindeeBianchini, General Manager at Residence Inn Helena, responded to this review

Thank you for your review. I am sorry about the issues you encountered with our internet speed. We have located the problem and will have the issued resolved by next week. I'm happy to hear that everything else was satisfactory with your stay. We hope to see you again the next time you are in Helena! Take Care, Cindee Bianchini More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Located just north of the Helena Regional Airport, the Residence Inn by Marriott is the place in Helena where out of town guests will feel at home. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Our lobby is "comfortably upscale" and is the place to sit around the fireplace, play games with the family, or watch an event on the big screen television. This is where we also serve our complimentary hot breakfast buffet daily and the evening social Monday-Thursday nights which is a light meal with beer and wine. Guests can stretch out and unwind in the 4,300 sq. ft. Indoor Aquatic Center, at the Fitness Facility, or the Outdoor Deck which has a BBQ grill for guest use. Spacious suites with stunning mountain views offer a fully equipped kitchen, living room, master bedroom, and bath. We'll make sure you thrive during your stay at the Helena Residence Inn. ... more   less 

Additional Information about Residence Inn Helena

Address: 2500 E Custer Ave, Helena, MT 59602-1225
Location: United States > Montana > Helena
Price Range: $156 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Helena 3*
Number of rooms: 91
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Also Known As:
Residence Inn Helena Hotel Helena
Hotel Style:
#1 Family Hotel in Helena
#3 Business Hotel in Helena
#3 Romantic Hotel in Helena
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