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Residence Inn Helena

#7 of 22 Hotels in Helena
Certificate of Excellence
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2500 E Custer Ave, Helena, MT 59602-1225
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Residence Inn Helena
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232 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Dallas, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a great Marriott property in Helena with easy access to some shopping and dining. The suite I had was very spacious and the pool perfect for my nieces and nephews to play in. It also has a lovely outdoor sitting area with a BBQ. The hotel offers a free breakfast that was pretty decent.

Helpful?
Thank ld132015
Santa Cruz, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We had the absolute best stay here for my wife's birthday on our travels through Montana. Buffy at the front desk was the sweetest and most helpful you could ask for and the entire staff was very friendly. The amenities in the suite and full buffet breakfast were spectacular, not to mention the indoor pool and gorgeous panoramas of the... More 

Helpful?
Thank Joaquín M
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you so much for your kind review. I will pass this along to the entire team. Your positive feedback helps motivate them to continue to provide excellent service to our guests. We are happy that your wife had a nice birthday! Hopefully we will see you again next year! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I am not a great traveler, so I can be a difficult guest. The employees at the Helena Raddison are FANTASTIC! Joey, Norma, Michelle, Dyanne, and Brandie are just a few of the employees who made my stay very pleasant. They are hard working, kind, supportive, and welcoming. If I ever have to travel to Helena I know where I... More 

Helpful?
Thank Anna H
Spokane, Washington
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel numerous time and they never lose their hospitality. We booked a suite for the first night stay then we decided to have our 3 Grand kids come and have a sleepover with us. On the second night we asked if we could change to a 1 bedroom room to have the room for the... More 

Helpful?
Thank froglag
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you for your positive feedback. I am happy to hear that the staff was accommodating during your stay. We hope to see you and your grandchildren again the next time you are in Helena! More 

Spokane, Washington
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Traveling across states and we needed a last minute place to stay. We had found a different place but, while gassing up we saw the Residence Inn. I called and there was only one room left! We pulled in and told the gal we'd be in in a second. I ran in and there was another lady checking in....😅. When... More 

Helpful?
Thank mamajane3
Billings, Montana
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The colors and open floor plan in the suite/room were incredibly inviting and comforting after a long day. Extremely clean and tidy. Bright in the morning. Clean, comfortable bed and bed clothes. Outlet next to the bed is convenient for phone alarm. Hot water and good water pressure in the fantastically clean shower. Overall a wonderful experience. 'Buffy' at the... More 

Helpful?
Thank dloendorf
Bremerton, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We were very pleased with our stay. It was our first experience with Residence Inn and definitely won't be our last. The staff was extremely nice and courteous when checking in and all throughout our stay. The complimentary breakfast was very good. Room was very clean, quiet and comfortable.

Helpful?
Thank hocus4957
Boca Raton, Florida
Level Contributor
1,312 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 387 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

Most aspects of our stay were Very Good to Excellent. However our experience was somewhat overshadowed by dreadful Internet access issues. Of course this was a shame and maybe one should not downgrade a hotel too much for a failure on this. But these days guests reasonably expect decent connectivity and if a hotel does not deliver on this it... More 

Helpful?
Thank David G
CindeeBianchini, General Manager at Residence Inn Helena, responded to this review

Thank you for your review. I am sorry about the issues you encountered with our internet speed. We have located the problem and will have the issued resolved by next week. I'm happy to hear that everything else was satisfactory with your stay. We hope to see you again the next time you are in Helena! Take Care, Cindee Bianchini More 

vienna, austria
Level Contributor
60 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed June 2, 2016

Stayed for three nights at the Residence Inn in May to explore central Montana. This seems to be a fairly new Residence Inn, so everything was modern and spotless and in working order. As per usual for Residence Inn’s the one bedroom suite was spacious and the bed was very comfortable. Shower was powerful with a constant temperature and WIFI... More 

Helpful?
Thank roland_vienna
CindeeBianchini, General Manager at Residence Inn Helena, responded to this review

Thank you for your review. We appreciate your feedback and are happy to hear your were able to get a good nights rest. We look forward to seeing you again the next time you are in Helena. Take Care, Cindee Bianchini More 

Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 2, 2016 via mobile

This is a very nice, newer hotel with great, comfortable suites. We received very friendly service at check-in and check-out. There is a really nice pool, which we did not get to visit. Breakfast was very nice as well. I wish we could have stayed another night!

Helpful?
Thank Buglady3333
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Located just north of the Helena Regional Airport, the Residence Inn by Marriott is the place in Helena where out of town guests will feel at home. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Our lobby is "comfortably upscale" and is the place to sit around the fireplace, play games with the family, or watch an event on the big screen television. This is where we also serve our complimentary hot breakfast buffet daily and the evening social Monday-Thursday nights which is a light meal with beer and wine. Guests can stretch out and unwind in the 4,300 sq. ft. Indoor Aquatic Center, at the Fitness Facility, or the Outdoor Deck which has a BBQ grill for guest use. Spacious suites with stunning mountain views offer a fully equipped kitchen, living room, master bedroom, and bath. We'll make sure you thrive during your stay at the Helena Residence Inn. ... more   less 

Additional Information about Residence Inn Helena

Address: 2500 E Custer Ave, Helena, MT 59602-1225
Location: United States > Montana > Helena
Price Range: $160 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Helena 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Residence Inn Helena Hotel Helena
Hotel Style:
#1 Family Hotel in Helena
#3 Romantic Hotel in Helena
#3 Business Hotel in Helena
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