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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
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Travelers' Choice
The Resort at Paws Up is Montana's premier luxury ranch resort situated on a sprawling 37,000-acre working cattle ranch in central, western Montana. What differentiates us from other Montana resorts is our commitment to give you the most intimate, unfiltered connection with the natural beauty of Montana, while providing the most luxurious comfort possible. We are a Montana ranch resort offering first-class, personalized service, luxury accommodations (28 private vacation homes and 36 luxury camping tents), wilderness adventures and a myriad of amenities. The Resort at Paws Up is where families and couples make lasting memories. We call it The Last Best Place. You'll just call it unforgettable.
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Room & Suite (29)29
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Horseback riding
Bicycle tours
Babysitting
Public wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Entertainment staff
Evening entertainment
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
Concierge
Gift shop
Butler service
Laundry service
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Non-smoking rooms
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Family rooms
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40060 Paws Up Rd, Greenough, MT 59823-9212
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Rental CarsSee all Greenough rental cars
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Paws Up had been on my bucket list for years after reading the celebrity-based reviews and looking at the gorgeous website. After 4 nights in both the cabin and tent experiences, it is clear that the owner obviously makes a conscious choice to spend her money and resources on Marketing and not service or food quality. When we booked we were told there would be very few children at this time of the year. This was the first misrepresentation that we fell for as there were literally 2-3 children at every table for all meals. Most were accompanied by bewildered nannies while mom and dad ignored the crying and hysteria in order to focus on their cell phones or ordering more cocktails. We attended three of the group event dinners (marketed as showcasing hot new local chefs and cuisines). All were dull, poorly organized and with no service. The food was served up cafeteria style in very small portions which was fine as it was not worth a second trip standing in the endless lines. One night’s event was at the empty, dark and smelly Equestrian Center which can only be described as a chapter from a Stephen King novel. I felt like we were doing hard time in a Texas prison. We spent 3 nights in a cabin, which was very nice, private and well appointed. Getting meals, however, was a consistent lesson in futility and starvation. After the first breakfast we ordered was delivered cold and inedible, we went the second morning to the dining room. It was very early and we were on a tight deadline to make it to our rafting trip. We figured 45 minutes was sufficient for oatmeal and eggs, especially because we told the server ahead that we were on a schedule and there was only one other table in the restaurant. Net net: we had to leave without eating as the food never came. When we told the server, her response was status quo for the service experience we had the entire stay: quiet, doe-eyed stares of disbelief with no idea why anyone would have an issue and no idea how to resolve it. Most, if not all, of the help is on a temp basis. For the most part, the service is comprised of students from the University who are not trained professionals in hospitality as one would expect on a 5 star, extremely expensive resort. After suffering through the group dinners, the last one without eating due to the long lines, we decided to try for the delivery pizza option one night. The hotel recommended placing our order an hour ahead as it would take time due to the sheer size of 37,000 square feet of the property. Almost three hours later, after many calls and IMs (on the app that they ask you to download), we got 2 cold pizzas that were far from tasting fresh or wood fired. Please note that the hotel will ask for your food preferences upon booking but absolutely no attention was paid to ours. On the second day during a hike to the restaurant, we happened upon the worst possible sight imaginable. A young deer lying dead slightly on/off the trail close to our cabin. It had been shot in the side with a rifle. It lay bloody with its eyes open. We told the management immediately in horror and disbelief and in hopes no child had to see this. That poor animal stayed there throughout our stay, no one showing it the mercy of removal. (We did take several photos to show the concierge at the front desk to mark the location so they could find it and remove it but I will certainly spare you this. We also immediately told our yoga instructor.) The spa is a nice experience, however, and Kelsey gave me a fantastic massage. This was definitely a highlight. We moved to experience Tent Life (Glamping) for 2 nights. We were looking forward to the peaceful sounds of the babbling water from the river. We were lead to dark, stuffy tent by our “butler” who looked like he might have been a senior in high school at most. We heard a rapid thumping and clunking that echoed from one tent away and asked what the noise was. He said he had no idea and would check into it. He never did so I was forced to be the investigator. It turned out to be a boy practicing basketball inside his tent! After a chat with the “butler” who told us he could not say anything to the guest because it was his right to play basketball on the wooden floor of his tent, we called the manager. The manager, Eric, politely told us we could potentially move to another camp site IF he could find room for us but he could not ask the child to stop the basketball thumping that was, by this point, close to causing migraines for the rest of the guests dwelling in their dark tents. The manager never called us back. We decided to retreat to the camp site Pavilion where the meals were served and the bar was supposedly set up. The basketball player’s very large family was camped out on the only 3 sofas and one coffee table around the only fireplace. The rest of the pavilion was set up with uncomfortable tables and chairs for the other guests who were unfortunate enough not to secure the coveted fireplace area. As if suffering from the game of musical chairs with the sofas was not enough, the family engaged in a talent contest. There were loud script readings from a teenager with aspirations of becoming an actor, games of charades and pageantry with no regard for the rest the guests who were quietly enduring their meals in an effort to quickly adjourn back to their dark tents. Adding insult to injury, the family summoned the butlers to come join them on the sofas for the show, which they happily did. There was no effort to attend to any of the other guests waiting for their meals or drinks. The same family who had hoarded the sofa area the night before had perhaps spent the night in the pavilion as we found them draped on them again at breakfast, eating their eggs at the coffee table and slurping their hot cocoa. Our entertainment for the morning was now the father demonstrating his dexterity in all of his yoga poses, holding them for minutes at a time while the family wildly clapped with approval. Too much for 7am. This was our que to cut our glamourous camping vacation to an end. We left a day early with no apologies from the management at all.…
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Date of stay: August 2020
Value
Location
Service
Room Tip: cabins were better
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Hotel's Favorite
Paws Up was everything we wanted it to be! Stayed for a few days with my family and had the BEST time! Highlights included having pizza delivered to our cabin and eating it by the roaring fire, horseback riding, and 4 course dinner at Pomp (including a full vegan version for me!). No request was too big or small for the staff. Only wish we had more time! Would go again with a group of friends or parter too. Will be back for sure!
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Date of stay: December 2019Trip type: Traveled with family
Helpful
Responded Dec 27, 2019
Dear BrookeNYC09, Thank you for visiting us and for writing this review! I strongly recommend everyone does the "Grizzly Delivery" Pizza at least one night (especially in winter) and experience the joy of a roaring fire and family/friends time (and yes, a little romance wouldn't be struggle in that setting either). No request is too big or small as we are always eager to do everything we can to help you fall in love with Montana and Paws Up! Thank you again and we look forward to seeing, and serving you again in the future! Steve Hurst Managing Director
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Paws Up had been on my bucket list for years after reading the celebrity-based reviews and looking at the gorgeous website. After 4 nights in both the cabin and tent experiences, it is clear that the owner obviously makes a conscious choice to spend her money and resources on Marketing and not service or food quality. When we booked we were told there would be very few children at this time of the year. This was the first misrepresentation that we fell for as there were literally 2-3 children at every table for all meals. Most were accompanied by bewildered nannies while mom and dad ignored the crying and hysteria in order to focus on their cell phones or ordering more cocktails. We attended three of the group event dinners (marketed as showcasing hot new local chefs and cuisines). All were dull, poorly organized and with no service. The food was served up cafeteria style in very small portions which was fine as it was not worth a second trip standing in the endless lines. One night’s event was at the empty, dark and smelly Equestrian Center which can only be described as a chapter from a Stephen King novel. I felt like we were doing hard time in a Texas prison. We spent 3 nights in a cabin, which was very nice, private and well appointed. Getting meals, however, was a consistent lesson in futility and starvation. After the first breakfast we ordered was delivered cold and inedible, we went the second morning to the dining room. It was very early and we were on a tight deadline to make it to our rafting trip. We figured 45 minutes was sufficient for oatmeal and eggs, especially because we told the server ahead that we were on a schedule and there was only one other table in the restaurant. Net net: we had to leave without eating as the food never came. When we told the server, her response was status quo for the service experience we had the entire stay: quiet, doe-eyed stares of disbelief with no idea why anyone would have an issue and no idea how to resolve it. Most, if not all, of the help is on a temp basis. For the most part, the service is comprised of students from the University who are not trained professionals in hospitality as one would expect on a 5 star, extremely expensive resort. After suffering through the group dinners, the last one without eating due to the long lines, we decided to try for the delivery pizza option one night. The hotel recommended placing our order an hour ahead as it would take time due to the sheer size of 37,000 square feet of the property. Almost three hours later, after many calls and IMs (on the app that they ask you to download), we got 2 cold pizzas that were far from tasting fresh or wood fired. On the second day during a hike to the restaurant, we happened upon the worst possible sight imaginable. A young deer lying dead slightly on/off the trail close to our cabin. It had been shot in the side with a rifle. It lay bloody with its eyes open. We told the management immediately in horror and disbelief and in hopes no child had to see this. That poor animal stayed there throughout our stay, no one showing it the mercy of removal. We moved to experience Tent Life (Glamping) for 2 nights. We were looking forward to the peaceful sounds of the babbling water from the river. We were lead to dark, stuffy tent by our “butler” who looked like he might have been a senior in high school at most. We heard a rapid thumping and clunking that echoed from one tent away and asked what the noise was. He said he had no idea and would check into it. He never did so I was forced to be the investigator. It turned out to be a boy practicing basketball inside his tent! After a chat with the “butler” who told us he could not say anything to the guest because it was his right to play basketball on the wooden floor of his tent, we called the manager. The manager politely told us we could potentially move to another camp site IF he could find room for us but he could not ask the child to stop the basketball thumping that was, by this point, close to causing migraines for the rest of the guests dwelling in their dark tents. The manager never called us back. We decided to retreat to the camp site Pavilion where the meals were served and the bar was supposedly set up. The basketball player’s very large family was camped out on the only 3 sofas and one coffee table around the only fireplace. The rest of the pavilion was set up with uncomfortable tables and chairs for the other guests who were unfortunate enough not to secure the coveted fireplace area. As if suffering from the game of musical chairs with the sofas was not enough, the family engaged in a talent contest. There were loud script readings from a teenager with aspirations of becoming an actor, games of charades and pageantry with no regard for the rest the guests who were quietly enduring their meals in an effort to quickly adjourn back to their dark tents. Adding insult to injury, the family summoned the butlers to come join them on the sofas for the show, which they happily did. There was no effort to attend to any of the other guests waiting for their meals or drinks. The same family who had hoarded the sofa area the night before had perhaps spent the night in the pavilion as we found them draped on them again at breakfast, eating their eggs at the coffee table and slurping their hot cocoa. Our entertainment for the morning was now the father demonstrating his dexterity in all of his yoga poses, holding them for minutes at a time while the family wildly clapped with approval. Too much for 7am. This was our que to cut our glamourous camping vacation to an end. We left a day early with no apologies from the management at all. …
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Date of stay: August 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Lots has been written about this resort -- I'll be focused. FIRST, If you primarily want an unparalleled outdoor experience outside of a typical luxury resort in an amazing location this is the place for you. Book now! SECOND, If you are primarily an aficionado of luxury travel (and I am too) and are prone to evaluating the details of whether the experience is as good as (The Four Seasons Maui, The Montage at Deer Valley and the finer points of service there) this is not the place for you. You will be disappointed. Here's my take... this resort is a low-density, LARGE footprint operation. This combined with seasonal operations of the camps drives high costs, large seasonal workforce and therefore high prices for guests and short tenure of employees to make it all go. What shines here is the amazing natural beauty, the generally very nice facilities (although general maintenance has hits and misses) and a genuine desire among staff to provide a memorable experience - I would argue employees don't have everything they need to deliver on that goal however. I see lots of references to "for what I paid." Look I get that but the costs here are hidden. The resort is spread out for an area that's about 7 miles by 7 miles. So 49 sq miles to cover with multiple food service locations and so on. Just to allow you to be in the middle of nowhere in a beautiful tent or cabin setting is very very costly and labor intensive. Lastly, the guests here are an eccletic mix. Not your typical luxury travel crowd. We were fine with that but you can see from the reviews not everyone is. This is almost exclusively a family vacation spot. And often extended families at that so don't go expecting anything else (at least in the summer.). This means large groups, sometimes overtaking the pavilion in tent camps and so on. Shout out: Our chef in North Bank camp the week of July 20th is an absolute culinary bad-ass. He made delicious food, with kids watching him the whole time, at breakfast, at dinner, with a smile and kindness. I think his name was Garrett - give him a raise. Food was amazing because of him. Bottom line: my 9 year old daughter who has been blessed to have been many many places said this was her favorite vacation ever. Still says that today 2 months later. We'll be back.…
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Date of stay: July 2020
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Sleep Quality
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My wife and I are probably not the typical or target guests at Paws Up which is probably more suited to families, corporate team building and such like rather than older couples. We were just looking for something interesting though on our way home after a long road trip through the interior west. Our tented accommodation was in the North Bank camp on the side of the Blackfoot River. A three-bedroom tent with air conditioning, a luxury bathroom with a heated floor, a river front deck and a turndown service! This was glamping at its finest! We chose to eat both breakfast and dinner in the Camp's dining room-cum-lounge. The food was excellent although the dining room was definitely understaffed and so the service a bit patchy For the two activities we picked - a thrilling all day rafting trip through the rapids of the Alberton Gorge and the Clark Fork River and a morning trail ride - the two of us were the only takers despite the Resort being pretty busy. Not sharing these activities with anyone else other than our excellent guides, was a definite bonus for us Not sure we'd return to Paws Up but would definitely recommend the resort for a family with active children…
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Date of stay: August 2020
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ALSO KNOWN AS
resort at paws up hotel greenough, hotel at paws up, at paws up hotel
LOCATION
United StatesMontanaGreenough
NUMBER OF ROOMS
64
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Claim Your Listing Frequently Asked Questions about The Resort at Paws Up
What are some of the property amenities at The Resort at Paws Up?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Resort at Paws Up?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Resort at Paws Up?
Yes, free parking is available to guests.
Are there opportunities to exercise at The Resort at Paws Up?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Resort at Paws Up have an airport shuttle?
Yes, The Resort at Paws Up offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Resort at Paws Up located near the city center?
Yes, it is 0.2 miles away from the center of Greenough.
Are pets allowed at The Resort at Paws Up?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Resort at Paws Up offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does The Resort at Paws Up have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Resort at Paws Up accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.