We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN PLUS Heritage Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PLUS Heritage Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

726 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 710: English reviews
Bozeman, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The service was outstanding at the front desk, the restaurant, and housekeeping. We won't even consider staying anywhere else when in Great Falls. We had small problem with a broken chair back. The chair was replaced so quickly that i don't know how they did it.

Review collected in partnership with Best Western

Helpful?
Thank Daniel W
Level Contributor
119 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for a couple nites....the French quarter is kinda cool... It makes u think of being outside....indoor pools not a bad walk to Beef Obradys...gas station right next door and the bar chow and big screens are ok

Helpful?
Thank Shane O
New York
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights on our way to Glacier National Park. When our plans changed we called and reserved a night here again on our way back through. Excellent!! The beds were excellent. I have arthritis in my back and bring a foam pad along and often have to put it on the bed but this was not... More 

Review collected in partnership with Best Western

Helpful?
Thank Vagnarelli
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The staff was alright upon checking in and out, but not super friendly. They say online that breakfast is provided, but it's actually not. Was a big disappointment. The bed was alright and room was fairly quiet.

Helpful?
Thank Ashley W
Henderson, Nevada
Level Contributor
200 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Large property. Adequate standard room. Easy off/on I15. Restaurants close by. Small tub/toilet area and little counter space but very acceptable for an overnight stay. Good price. Clean room. fridge with separate freezer section, and microwave

Helpful?
Thank Leslie F
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello Leslie F, Thank you for your review. We hope on your next trip to Great Falls we will get to serve you again. If I can be of any assistance please let me know. I can be reached at (406) 761-1900 or leberl@bwheritageinn.com Thank you for choosing Best Western, Lyla- Guest Services Manager More 

Medicine Hat, Canada
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Our first room (although non-smoking) had obviously been smoked in and smelled heavily of some time of air freshener that was intolerable. Front dest staff gave us another room without question or objection. One front desk staff frostily polite but definitely NOT friendly. We have stayed here many times and plan our trips for the middle of the week so... More 

Helpful?
Thank Michele P
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello Michele P, Thank you for your review. We use guest feedback to improve the services we provide, thank you for brining these isues to our attentiojn. I am sorry to hear that your original room had an unpleasant odor. We strive to provide the highest level of cleanliness and customer service. I apologize for your dissatisfaction. I understand how... More 

Spruce Grove, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I will never stay there again the hallway walls are like paper thin..did not get any sleep from midnight to 3:30 in the morning & had to be up by 5 am to travel.....we called the front desk & the lady said the the people are leaving the bar & that it was now closed....also the room was not that... More 

Helpful?
Thank ldpj56
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello ldpj56, I am sorry to hear of the disruption during your stay. We strive to provide the highest level of cleanliness and optimal conditions for a restful stay. I apologize we let you down. We will use your review to improve our services. I hope you will give us a second chance to provide you with an exceptional stay.... More 

1 review
5 of 5 stars Reviewed 1 week ago

Wonderful location with easy access to the freeway. Loved walking out to the pool from our room and found a calm and relaxing pool in the atrarium. Very nice clean rooms and hotel. Staff were wonderful.

Review collected in partnership with Best Western

Helpful?
Thank janineb254
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello janineb254, I am so happy to hear you enjoyed your stay. We appreciate your review and look forward to your next stay. If I can be of any assistance please let me know. I can be reached at (406) 761-1900 or leberl@bwheritageinn.com Thank you for choosing Best Western, Lyla- Guets Service Manager More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel is just great and nice. Very nice location thought there is not much to do in city but still it is just next to Casino and a gas station just few steps with a store with all basic things. Rooms are amazing with indoor pool view. Rooms are nice and spacious.

Helpful?
Thank 212riteshm
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello 21riteshm, Thank you for your review. I am ecstatic to hear you enjoyed your stay. We hope you will stay with us again on your next trip to Great Falls. If I can be of any assistance please let me know. I can be reached at (406) 761-900 or leberl@bwheritageinn.com Thank you for choosing Best Western, Lyla- Guest Service... More 

Vancouver
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You know the feeling you get when you walk into a hotel for the first time and the girl behind the counter gives you a sneer with a forced half smile? You just know that you will be given a "crappy" room regardless of how nice you are to her? Well, that is Best Western Great Falls. I walked up... More 

Helpful?
1 Thank travelgirljk
LylaE-GuestServices, Guest Relations Manager at BEST WESTERN PLUS Heritage Inn, responded to this review

Hello travelgirljk, Thank you for your review. I apologize for your dissatisfaction. We strive to provide the highest level of customer service and hate to disappoint. We will use your review in staff training to insure we are reaching our goals. We hope you will give us a second chance to provide you with an exceptional stay. If I can... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (40)
Viewed
Room/Suite (10)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Great Falls hotels
1.6 mi away
Staybridge Suites Great Falls
Staybridge Suites Great Falls
#1 of 29 in Great Falls
4.5 of 5 stars 479 reviews
1.2 mi away
La Quinta Inn & Suites Great Falls
0.8 mi away
Hilton Garden Inn Great Falls
Hilton Garden Inn Great Falls
#4 of 29 in Great Falls
4.5 of 5 stars 504 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Crystal Inn Hotel & Suites Great Falls
0.9 mi away
Holiday Inn Express & Suites Great Falls
0.5 mi away
Hampton Inn Great Falls
Hampton Inn Great Falls
#9 of 29 in Great Falls
4.0 of 5 stars 415 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Willow Creek Steak House
Willow Creek Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
We are the premier full service hotel in Great Falls MT. We look forward to providing you with an exceptional experience. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn

Address: 1700 Fox Farm Rd, Great Falls, MT 59404-3324
Location: United States > Montana > Great Falls
Price Range: $100 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Heritage Inn 3*
Number of rooms: 231
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Travelocity and Odigeo so you can book your BEST WESTERN PLUS Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Heritage Hotel Great Falls
Best Western Great Falls
Great Falls Best Western
Best Western Heritage Hotel
Hotel Style:
#8 Family Hotel in Great Falls
#8 Romantic Hotel in Great Falls
#9 Business Hotel in Great Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay