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Quality Inn Ponderosa

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220 Central Avenue, Great Falls, MT 59401
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1 room 1 adult
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Quality Inn Ponderosa
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106 Reviews from our TripAdvisor Community

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australia
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 15, 2015

Very old building, we stayed one night but would be alright for two nights, signage isn't very good and it was dark and raining and had trouble finding the place. Breakfast is included and its outside the building in another room, again raining so had to walk in the rain to get to it. Did have undercover parking and laundry... More 

Helpful?
Thank twelveofus
clara w, General Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Kent, Washington
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 17, 2015 via mobile

The hotel is in desperate need of signage. It is very easy to miss when driving, when in the garage there are no signs for the lobby This is an old hotel/motel design. The building is definitely showing some age. That being said the room was clean, the internet worked, no maintenance issues and the staff was friendly enough. Overall... More 

Helpful?
Thank mrbill999
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay in Great Falls, Mt. We appreciate your comments and having been recently purchased we are working on updating the signage. Sincerely, More 

Kitchener, Canada
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 6, 2015

First, would like to verify that this is an ECONOLODGE, and no longer a Quality Inn. We drove by three times before we finally found this place in the heart of downtown (with a GPS system). It's hidden off the main drag with no signs on the building or in the street for guidance. The room was standard with two... More 

Helpful?
Thank Nicole L
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey. We do have one sign on the east side of the building. /the sign for the roof has been ordered but, we haven't received it as yet. I understand about the confusion and I offer my sincere apology. Sincerely More 

Travelers are raving about these Great Falls hotels

Burien, Washington
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed August 7, 2015

This hotel changed their name about three weeks ago according the desk clerk. DO NOT STAY HERE !!! This place smelled from the minute we entered the leaky garage to our room. We had driven around for nearly 20 minutes in the rain trying to find this place, finally we stopped and called them. That's when they said they are... More 

Helpful?
Thank BurienTraveler2014
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay. I am very sorry your were dissatisfied with your accommodations. Had we been aware of your complaints we would have tried to do something about it. Sincerely, More 

Calgary, Canada
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed June 12, 2015

Loved the underground parking as it was very hot outside and we had been driving for hours. Clara, the receptionist, was ready for us and in no time we were cooling off in the room. Air conditioner was quiet and efficient, room was large with a separate sofa and coffee table. Bathroom had two sinks and a long vanity. Even... More 

Helpful?
Thank hereandthere
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls, MT. Your comments are very important to us and I will share them with the entire team. Sincerely, More 

Waitsburg, Washington, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 28, 2015

This was our last night on the road and sure, we were tired, but this place is nobody's "quality." Room was not clean... I thought about sleeping in my sleeping bag rather in the sheets. Location is in the middle of downtown and we had trouble finding parking spots (no, you don't need to drive into the underground garage). Since... More 

Helpful?
Thank Kathy W
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to tell us about your stay in Great Falls MT. We value your opinion and will use your comments to improve our service. Sincerely, More 

Malta
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2015

We stayed here on a very busy tournament weekend. The staff was very helpful. The room was clean and comfortable. It also has an underground garage. We did not eat the hot breakfast they provided a coupon for. It is not the big fancy expensive hotel , bot it is a good place to stay for a reasonable price.

Helpful?
Thank Terry S
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your stay at our hotel in Great Falls MT. We appreciate your comments and will share them with our entire team. We hope to see you again in the future. Sincerely, More 

edmonton, canada
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed March 30, 2015

We stayed here one night on our way through town. Its a very good budget hotel. The room was spacious & very clean & the beds were comfortable. The staff was helpful & friendly & gave us advice on a good restaurants & how to get to the mall. For some reason there was no light switch as you entered... More 

Helpful?
Thank JenStAlbert
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls MT. I will share your comments with the rest of my team, and we look forward to providing your lodging the next time you are in Great Falls. Sincerely, More 

East Jesus, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed February 19, 2015

We stayed at the Quality Inn Ponderosa over the weekend. There are some permanent residents on the second floor. The building is non smoking, but the second floor smelled like cigarette smoke the entire time we were there. At 4:32 am we were awakened by someone running down the hall yelling: "Mother_____r, I only came here to sleep". There was... More 

Helpful?
Thank Charlotte692
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay in Great Falls. Our building is not entirely smoke free. Our smoking rooms are on the second floor. We also have a 24 hour desk so if you had dialed zero and let the front desk agent know you were woke at 04:32 I am... More 

Saskatchewan, Canada
Level Contributor
116 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed February 17, 2015

This was my second visit to the Quality Inn Ponderosa in Great Falls, and again I found it great value for the money. They are doing renovations to the lobby area, pool area and the elevators. It will sure spruce up these areas which did need it. The rooms are average size and are very very clean. I was impressed... More 

Helpful?
2 Thank Teacherbear
clara w, Front Office Manager at Quality Inn Ponderosa, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay in Great Falls. We will share your comments with our entire team. Sincerely, More 

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