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Crystal Inn Hotel & Suites Great Falls

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Crystal Inn Hotel & Suites Great Falls
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330 Reviews from our TripAdvisor Community

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Showing 325: English reviews
2 reviews
Reviewed 6 days ago NEW via mobile

We were just traveling through for 1 night and found this place online and it was great. Room was large and clean, pool/hot tub were clean and nice, breakfast was adequate and all the staff were friendly.

Thank Carla R
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

The rooms are clean Good breakfast. I Go here every time I come to Great Falls frendly staff . the swimming pool and hot tub are at a great temp. It's at a good location easy place to find its all in all a warm nice place to stay

Thank Nikkituck
Red Deer, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

We just spent one night at the Crystal Inn in Great Falls but it was an excellent experience. We had traveled only since noon the day we arrived and we were tired and just wanted to rest. Bed was very comfortable, rooms were quiet and the breakfast was very adequate. I had been in the spa pool the night before... More 

Thank Ron T
Sherwood Park, Canada
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

We booked a stay in this hotel for an overnight stop on our way to California. We were very happy with all aspects of the stay. The room was huge and had a nice sitting area as well as a fridge. It was clean and quiet. Could not have been better. Location was great- just off the freeway. Breakfast was... More 

Calgary, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Stopped in for a stay at the Crystal inn with my family. I am very pleased with how well everything went. Check inn was super smooth and the girl who checked us in was very pleasant and helpful. We stayed in a ground floor room right by the pool. We didnt notice any noise from the pool area and there... More 

1 Thank RandJ W
Seward, Alaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Nikki and the shuttle driver on (11/08). Sorry, I didn't get her name. But was very helpful and really nice. (Great staff) I forget something at my aircraft a she had no problem running me back out. The Hotel is very nice and smells brand new. Breakfast was amazing, real eggs and sausage!!! Price for the room was very fair.... More 

1 Thank AlaskaCreekside
Edmonton, Alberta
Level Contributor
70 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 3 weeks ago via mobile

The crystal inn is located convenient to the interstate, we were greeted warmly, the pool area is nice, and the full breakfast is great. There's a Denny's across the road. The rooms are terrific - spacious and include a full living area, table and chairs, plus all the regular amenities. Nothing fancy but large and well equipped. Have stayed here... More 

1 Thank shaqthom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The beds are incredibly comfortable and the rooms nice and quiet. My one wish is for a decent restaurant nearby. We arrived later in the evening and that meant we were stuck eating Dennys just to get some calories.

1 Thank Paul G
Lethbridge, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 24, 2016

This hotel is a gem near the Great Falls airport. Rooms are generous and the breakfast included was really good. We had an early morning flight and the hot breakfast was available before the 6 a.m. promised time. The shuttle to the airport is only 5 minutes and runs whenever you need it. It is less expensive to leave your... More 

1 Thank Carol2210
1 review
Reviewed October 23, 2016

Our family has stayed at this location MANY times over the past few years. We find the location is good for us, the rooms clean and breakfast good HOWEVER on Oct. 8th not so much at all!!!! Also not impressed with the service we were given from the front staff member. She seemed to care less of what our issues... More 

Thank Michelle P
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

We're so glad you decided to stay with us again and hope you will give us another chance to delight you. I apologize you had a bad experience this time. I assure you we take our customer service and cleanliness very seriously and this is not the norm. Thank you for your candid thoughts. We will continue to review this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (15)
Bathroom (3)
Pool/Beach Area (3)
Hotel & Grounds (6)
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Management photos: Courtesy of the property manager

All Management Photos (8)
Room/Suite (3)
Hotel & Grounds (4)
Pool/Beach Area (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Crystal Inn Hotel & Suites Great Falls

Address: 3701 31st St SW, Great Falls, MT 59404-4700
Location: United States > Montana > Great Falls
Price Range: $99 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Great Falls 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls
Hotel Style:
#5 Romantic Hotel in Great Falls
#6 Family Hotel in Great Falls
#8 Business Hotel in Great Falls
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Questions & Answers

Here's what travelers have asked, with answers from Crystal Inn Hotel & Suites Great Falls staff and other travelers.
2 questions
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Questions? Get answers from Crystal Inn Hotel & Suites Great Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have stayed in different rooms and have found them all to be quiet and comfortable.”
 of 5 bubbles RonT826, 2 weeks ago | Read review
“Rooms on the third floor are quieter.”
 of 5 bubbles 152grantf, Sep 25, 2016 | Read review
“Choose the highest floor - you get the best views!”
 of 5 bubbles mbQ4858NS, Sep 20, 2016 | Read review
“One side looks out at truck park..no view.”
 of 5 bubbles Janice481, Sep 14, 2016 | Read review
“Very quiet room!”
 of 5 bubbles MikeGoalie, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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