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Radisson Hotel Billings

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Radisson Hotel Billings
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488 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Saint James, Minnesota
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Checked in and the staff was not very well trained nor could answer our questions even regarding ordering a pizza. Pool was closed for maintenance. Got our keys and of course it park over there and walk 10 minutes with your luggage to get to your room. We got there and the keys didn't work. Called the front desk and... More 

Helpful?
Thank Michelle S
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We are planned for a three year renovation and are very excited for... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Booked in with a group and there was only one clerk on duty. He provided us with the wrong room and we had to go down and rectify this which was done by the night manager. Two days into our visit we get a knock at 10:30 PM to see if the room is occupied. Upon check out we were... More 

Helpful?
Thank Blair S
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for taking the time to reach out and inform us about an inaccuracy on your room bill. We understand the inconveniences this can cause. We apologize for the difficulties you encountered, but are happy to see the situation has been resolved. More 

Travelers are raving about these Billings hotels

Dauphin, Canada
Level Contributor
101 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for one night. It was comfortable, clean, and the staff was very helpful. The hotel was much larger than I expected, so keep in mind that there is a walk to the rooms at the back from the front desk. That said, you can also park at the back, negating that problem.

Helpful?
Thank John T
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel Billings. We look forward to your next stay. More 

Hamilton, Montana
2 reviews
1 of 5 stars Reviewed 1 week ago

Front desk clerk was rude, unaccommodating, and too busy to provide service. Motel was a dirty, unsanitary mess. Room was dirty, bathroom had to be wiped down before using, carpet had a stain that looked like a burn, no microwave, no fridge, ten working tv channels, and the air conditioner ran for 24 hours without dropping the temperature below 75.... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank fourdrenovation
ashton, id
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Like other reviewers, I got sucked in by the Radisson name and was sorely disappointed. Our room was OK, but the property is run down and not well taken care of. Lots of cigarette butts and trash around the entryways. Halls need vacuumed. Stairs in disrepair. Door to bathroom was severely damaged at the bottom (like a flood?) And even... More 

Helpful?
Thank Joyce L
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition and cleanliness of our facility. We will review the conditions and cleanliness with our engineering and housekeeping staff to ensure all of our facilities are up to Radisson Hotels standards. More 

Leesburg, VA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

"Scored" this (alleged) 3* hotel accidentally in a blind express deal and thought I got lucky. I remembered Radissons being nice. Not this one. Checked in late in the evening and got a room in the very back of the building - this part of the building unserviced by elevators, the desk clerk told me, and showed me on a... More 

Helpful?
Thank supplyguy
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We apologize that you did not feel safe at our Hotel. We take every step to make sure that all guests are safe. We hope you will consider us again when you are in the area. More 

1 review
2 of 5 stars Reviewed 1 week ago

We Went to Billings to see a concert, Also to get away for our Anniversary. Had booked the President Suite as we wanted a very nice room and a spa tub. When we checked In we where given a Jacuzzi suite,was charged for the price forthe President suite.The room we requested was given to someone else, after getting a confirm... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Susan H
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We regret to hear about your disappointment in the room you received. We apologize for the cleanliness and condition of your room and will review this with our Housekeeping staff. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we... More 

Edmonton, Canada
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 1 week ago

We had planned on staying two nights but one was more than enough, If i could I would have cancelled and slept in my car. I dont fault a hotel for being old but being dirty is not executable. We found used q tips under the bed and not sure if the sheets were clean. For the same money we... More 

Helpful?
1 Thank bribe
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for reaching out and writing your review. We apologize for the cleanliness of your room and will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Initially, I was excited to stay at the hotel. Upon pulling up to the hotel, I quickly lost the excitement. Walking in to check in, I was not greeted in a welcoming manner, nor was I treated well. Despite the big tall waterfall inside the building, the rest of the hotel doesn't seem to be as awe inspiring. As I... More 

Helpful?
1 Thank Taylor D
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Radisson Hotel Billings

Address: 5500 Midland Rd, Billings, MT 59101-6321 (Formerly Holiday Inn - The Grand Montana Billings)
Location: United States > Montana > Billings
Price Range: $84 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Billings 3*
Number of rooms: 317
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Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Billings Holiday Inn
Holiday Inn Billings
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