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Radisson Hotel Billings

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Radisson Hotel Billings
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556 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Rolling Hills, United States
Reviewed 6 days ago NEW

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Helpful?
Thank 218deanam
Tony C, General Manager at Radisson Hotel Billings, responded to this review

EKALAKA
Reviewed 2 weeks ago

service at check in and check out was slow. Close to Interstate so easy to find but a little noisy. Room was clean but worn. In room Jacuzzi tub was great. Pool hot tub was clean and well maintained. Elevator was hard to get to with construction in lobby.

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Helpful?
Thank LLANE C
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We apologize for the slow check in and out service, but happy to hear you enjoyed the in room Jacuzzi. We are very excited about the renovations happening around us,...

Havre, Montana
Reviewed 2 weeks ago

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Helpful?
Thank 297tylerr
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Great Falls, United States
Reviewed 3 weeks ago

I appreciate Radisson for their efforts to improve this hotel. This was a Holiday Inn before Radisson purchased it, it is an older hotel that housekeeping and maintenance does a terrific job of maintaining. Friendly and helpful staff, good beds, fairly priced rooms, quiet and convenient location. I would recommend to anyone.

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Helpful?
Thank brianbR1525XB
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our hotel. We do everything in our power to maintain our hotel and will pass along your positive words to our staff. We look forward to your next stay.

Lewistown, Montana
Reviewed 4 weeks ago

I was told the pool was working, then found out it wasn't. I attempted to cancel my second night stay when I checked in and the staff member argued with me. The next morning, I informed a different staff member I would not be staying a second night due to the pool being closed and was told a credit had...

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Helpful?
Thank shannonr235
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. Please reach out to our front office manager if you require additional assistance in this matter. We also apologize for the pool being closed and the lack in staff service and take this very seriously. Thank you for taking the time to...

Billings, Montana
Reviewed 4 weeks ago via mobile

Checked into this hotel and my first room I was given had no heat. Waited an hour with the heater blowing cold air for them to come fix it. After an hour I asked to be moved to another room. They moved me to a nicer room in the atrium but only half he was working in this room. The...

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Helpful?
Thank Sean N
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations and condition of your room. With our recent changeover in ownership and hotel name, we will be having a complete makeover of the hotel, including all sleeping rooms and are very excited for all our hotel guests. We will review the...

Fargo, North Dakota
Reviewed 4 weeks ago

I temper this review with a caution--they are in the middle of re-doing the hotel and, while I don't know the extent of changes planned, please keep this in mind. Apparently, this hotel was once two hotels in the same area that, many years ago, were combined to create a very large hotel one learns to navigate by a lot...

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Helpful?
Thank avsafe
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for your feedback and for all the kind words. We are indeed in the middle of a three year renovation and are very excited for all the great changes coming our way. Thank you again for your review and we look forward to your next stay.

Billings, Montana
Reviewed 4 weeks ago

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Helpful?
Thank brooksm661
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Lander, Wyoming
Reviewed 4 weeks ago

Four of us were in town for a Relay for Life event and the American Cancer Society booked this hotel for us. Shame on them. I looked @ recent reviews and was not looking forward to the stay, but tried to keep an open mind. We arrived to check in and noticed that the outside looked very old. At the...

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Helpful?
Thank Carol S
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. As you are aware, we changed hotel names this year and have plans to renovate the entire hotel in three years. We are in the process of renovations and have...

Denver, Colorado
Reviewed 4 weeks ago

A large group of us attended a convention in Billings at this hotel. We arrived on a Tuesday, checking out on Sunday. The room we were assigned had no heat. The temperatures outside were 40-60. The warmest we could get our room was about 62. Finally on Friday the heating/ac was fixed. The room next to us had no hot...

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Helpful?
Thank Judy S
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We apologize for the inconviences you encountered during your stay. As you are...

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff

Additional Information about Radisson Hotel Billings

Address: 5500 Midland Rd, Billings, MT 59101-6321 (Formerly Holiday Inn - The Grand Montana Billings)
Location: United States > Montana > Billings
Price Range: $76 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Billings 3*
Number of rooms: 317
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Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Billings Holiday Inn
Holiday Inn Billings
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Hotel Billings staff and other travelers.
2 questions
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Questions? Get answers from Radisson Hotel Billings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't Stay Here!!!”
 of 5 bubbles nkalkofen, Oct 17, 2016 | Read review
“stay only in the tower area.”
 of 5 bubbles ricesis, Sep 26, 2016 | Read review
“Ask for a room in the Atrium Tower.”
 of 5 bubbles caripaige, Sep 13, 2016 | Read review
“Casino on site”
 of 5 bubbles juniorbaconb, Sep 13, 2016 | Read review
“Go to a different hotel”
  • Vent in the bathroom has not been cleaned in a very long time
 of 5 bubbles 846pattih, Sep 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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