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Radisson Hotel Billings

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5500 Midland Road, Billings, MT 59101 (Formerly Holiday Inn - The Grand Montana Billings)
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442 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Red Lodge, Montana
Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

This used to be a good motel. On a recent stay the carpet was dirty, we had erratic room service, got just one tiny bottle of shampoo and were greeted with two thin, scratchy towels. Our non-smoking room frequently smelled of smoke due to cigarette smoke somehow blowing in through the vents. The motel is evidently transitioning from Holiday Inn... More 

Helpful?
Thank recwriter
Amidon, North Dakota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

Well where do I start! FIRST we booked a room for a half a day so we could rest before getting on a plane. The Radisson has a half a day rate and had billed us for the whole day. My other half had attempted several times to speak to a manager and she kept getting blown off. Finally after... More 

Helpful?
Thank Shawn B

Travelers are raving about these Billings hotels

Bothell, Washington
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for a week and it was really nice. Front desk staff was very helpful. It's in a good location. The room was spacious and comfortable. We had breakfast in the restaurant. It was nice. We got a great rate for our stay.

Helpful?
Thank SeattleMonica
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived for a one night stay and it could have been better. Stood in the lobby for a good 30+ minutes because the computers were slow. (no fault of the staff, they were very friendly) finally got to the room to find a bottle of water that was half gone.. Husband went to the lounge for a drink and... More 

Helpful?
Thank Dlf2
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any... More 

Denver, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I would not go so far as to say that this place is awful, but it's pretty close. From the shoddy exterior, the smelly, rancid standing pools of water in the lobby (clearly was a cascading waterfall when this was a Holiday Inn or maybe an Embassy Suites before that), to the outdated carpet, air conditioners, and plumbing. There are... More 

Helpful?
Thank Sinjin32
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

1 review
3 of 5 stars Reviewed 1 week ago

Friendly employees - Close to a lot of shops and restaurants -quiet - just could use a good cleaning (I smelled smoke in my room and in the hotel lobby) and update the look. It was a decent price for the two days I stayed here.

Review collected in partnership with Radisson Hotels

Helpful?
Thank susaneF8091GP
Tony C, General Manager at Radisson Hotel Billings, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We are super excited for the start of our new renovation. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

1 review
2 of 5 stars Reviewed 1 week ago

Needs a overhaul. Bathrooms are dirty and needs maintenance. Hard to maneuver through the maze of buildings like a road map of NYC. Breakfast voucher is worthless when there is no one to wait on you. Not even to seat you. 5 minutes waiting for anyone to show up. Left and went to Cracker Barrel. I WILL NOT stay here... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank alk565
CarlsonRezidor, Online Customer Care at Radisson Hotel Billings, responded to this review

We are very sorry to hear about your recent stay. We do apologize that the hotel was not up to the standards that Radisson hotels are known for. We also want to say that we are sorry that you were not met by staff upon entering the breakfast area. We will make sure we pass this along to the hotel... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

While there was nothing wrong with the place neither was there anything right with it. It was noisy, the fitness room was used as the thoroughfare and the equipment was in poor shape if it was working at all. The hot tub and pool were fine. The experience culminated from terribly mediocre to exceedingly bad when at check out, after... More 

Helpful?
Thank Carolyn L
Tony C, General Manager at Radisson Hotel Billings, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Radisson Hotel Billings

Address: 5500 Midland Road, Billings, MT 59101 (Formerly Holiday Inn - The Grand Montana Billings)
Location: United States > Montana > Billings
Price Range: $86 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Billings 3*
Number of rooms: 317
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Also Known As:
Holiday Inn - The Grand Montana Billings Hotel Billings
Billings Holiday Inn
Holiday Inn Billings
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