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BEST WESTERN PLUS ClockTower Inn

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BEST WESTERN PLUS ClockTower Inn
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845 Reviews from our TripAdvisor Community

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Showing 833: English reviews
Ellijay, Georgia
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

They got my room mixed up so they upgraded me to a bigger room that you entered into from inside. Being a single female, I was concerned about outside doors, but that wasn't a problem with the upgrade. Staff was very friendly. Didn't get to eat the breakfast next door at Stella's due to an early flight so they gave... More 

Helpful?
Thank Lea W
Spanaway, Washington
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived late into Billings - upon arrival the desk gal had warm smile with our room key all ready for us. Room was comfortable & clean - We enjoyed the breakfast - a little wait but well worth it. Friendly place - would stay again.

Helpful?
Thank Trisha B
Mission, Kansas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We arrived to a busy lobby. The two people behind the counter were smiling and joking with the customers. Calls were coming in with questions from those staying and they never once lost their smiles. The room was right outside the pool and I was a bit hesitant but it was quiet! Comfortable, excellent customer service and clean. I would... More 

Helpful?
Thank KBx3
Kansas City, United States
4 of 5 stars Reviewed 3 days ago NEW

The staff was very accommodating and the rooms were clean and comfortable. Breakfast was at the adjacent restaurant and was delicious! I would recommend this hotel and will stay here again on my next visit to Billings.

Review collected in partnership with Best Western

Helpful?
Thank Sheri C
Melbourne, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was the best hotel deal we have had in a very long time. Breakfast excellent(we got a voucher from the hotel) Clean rooms. Cori checked us in and was exceptional giving friendly and expert help....she had only been working there for one month! Flowers galore surrounding the pool area and on balconies. Many nice thoughts put into the room.... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara C
Calgary, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Clock Tower did just one night as a stop over on our way home. We found the front desk staff very friendly and helpful. As noted by others the layout of the property is a bit odd but overall nicely kept. Or room was newly renovated and nicely furnished. The outdoor pool is a bit on... More 

Helpful?
Thank T2U2014
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thanks so much for the very kind review and for choosing the BEST WESTERN PLUS ClockTower Inn. I am so delighted that you found our service to be exceptional and enjoyed our hot breakfast. It was our pleasure to serve you. We can't wait to see you again soon! More 

Honolulu, Hawaii
Level Contributor
117 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good location close to the airport, perhaps a 5-10 minute drive. Very nice and helpful staff. Within walking distance to nearby restaurants and brew pubs. There is a Starbucks a block away. Parking was included. Our room was nice and clean, on the second floor, dark curtains were good for sleeping, very comfortable beds. Door fob also works the elevator.... More 

Helpful?
Thank Kathleen H
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind comments about our hotel. We sincerely appreciate the time you took to post about your recent stay with us - we look forward to serving you again whenever your travels bring you back to Billings. More 

Parker, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The last night on the road driving from Anchorage to Denver. What a nice treat to unwind in by far the nicest Best Western I've stayed. Check in was painless, even though they were extremely busy. The location is outstanding, walking distances to a great downtown. Makes me want to return to Billings again.

Review collected in partnership with Best Western

Helpful?
Thank Judith B
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

You sure know how to put a smile on our faces. We can't thank you enough for taking the time to fill out such a wonderful review of your stay. I can assure you, we love having you as our guest just as much. We are looking forward to seeing you again!  More 

Dayton
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Clean is our biggest concern. But this is a 3 star hotel, so very clean. Excellent free breakfast in their own restaurant. They give you a voucher and you get what you want. Nice open pool area in the enclosed courtyard. Very nice upscale room which I would expect for a 3 star.

Helpful?
Thank E3360FZcraigw
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay!  More 

Montana
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Checking in was very slow but, understandable considering front desk guy was new. Room was nice but not great, noisy appliances. Parking was a nightmare! There were no available spots and the surrounding area is sketchy. There was a dirty homeless man rummaging through a dumpster less than 100 ft from our room late at night, I encountered him as... More 

Helpful?
Thank powdahsdad
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

I am very sorry that aspects of your stay were not satisfactory. I have brought your feedback to the attention of our back of house and maintenance staff to do a better job of ensuring that people down on their luck are not rummaging through nearby dumpsters as that is not something we like and do try to ensure does... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 

Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Ave N, Billings, MT 59101-2320
Location: United States > Montana > Billings
Price Range: $101 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS ClockTower Inn 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
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