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BEST WESTERN PLUS ClockTower Inn

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BEST WESTERN PLUS ClockTower Inn
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944 Reviews from our TripAdvisor Community

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Showing 932: English reviews
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Los Angeles, United States
Reviewed 4 days ago NEW

Was helping my brother move across the country, needed a good night sleep and solid breakfast. This hotel fit the bill exactly. I especially loved the adorable doggy with the necktie at check-in. As per usual at BW, the staff was wonderfully friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Lindsey N
Buffalo, Wyoming
HOTEL’S FAVORITE REVIEW
Reviewed 5 weeks ago

I stayed one night at this property and enjoyed my visit. Front desk staff was very friendly. Enjoyed conversations with Sarah and Kori. The room was very clean and comfortable. Very well laid out and loved the Rain Shower Head in the ceiling. The free breakfast in the restaurant next door was also very good. I would say the only...

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Helpful?
Thank Matthew J
About Hotel's Favorite Review
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

 Thanks so much for the very kind review and for choosing the BEST WESTERN PLUS ClockTower Inn. I am so delighted that you found our service to be exceptional and enjoyed our hot breakfast. It was our pleasure to serve you. We are currently in the process of finishing up with our remodeling of our rooms and once completed we...

Butte, Montana
Reviewed 1 week ago

I stayed here for 1 night while in Billings for work. Front desk staff was friendly. Room was spacious and very clean. Bed was super comfy. Shower had the option for two different shower heads one normal and one like rain falling from the ceiling. Hotel is right down town in a busy area, but parking for the hotel was...

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Helpful?
Thank nickjesspetritz
Sheridan
Reviewed 1 week ago

We arrived at the hotel after midnight and it was a pleasure to be greeted by such an awesome front desk clerk....she was so friendly.....our room was outstanding....we had our grandson with us and he even said what an awesome room it was!! We try and stay at the Clocktower as it is always clean, exterior is very nice and...

Review collected in partnership with Best Western
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Helpful?
Thank SheridanGreymare
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much and I am so glad after traveling all day and arriving late at night that you enjoyed your stay and got a great nights rest as that is our #1 priority. I am really glad your grandson also enjoyed it and look forward to your next stay.

Reviewed 2 weeks ago

We stay at this hotel several times a year - and we have never had an unpleasant experience. The property is well kept, the staff is extremely helpful and courteous - and the rooms are clean and contemporary. Internet is very sufficient and you will be hard pressed to find a better breakfast. Thoroughly enjoyed our stay - looking forward...

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Helpful?
Thank Jim H
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

With so many great lodging choices in Billings, we consider it a great compliment when you choose to stay with us every time you visit Billings and am really glad to hear you always enjoy your stay. We always enjoy hearing from guests who have stayed with us over the years as you always help push us to be top...

Wyoming
Reviewed 2 weeks ago

The newly remodeled rooms really look good - the showers that do have the glass door (not all of the rooms do) are great and spacious. This hotel is a great place to stay. Parking pass the staff give you at the FD is necessary and the staff is helpful!

Review collected in partnership with Best Western
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Thank BWSunset
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We are so glad to read you enjoyed the newly renovated rooms. As frequent travelers ourselves we always take notes of what we like best from other hotels and try to incorporate them into our rooms. This has led us to heated tile flooring in the bathrooms, recessed ceiling lights for a brighter room, and increased amount of easily accessible...

montana
Reviewed 2 weeks ago

Very new, contemporary decor, even had heated tile flooring in the bathroom. The breakfast is outstanding, they partner with Stella's restaurant literally like 20 feet away from the hotel. Stella's is fast and delicious. I always called my order in and it was done in 5 minutes sometimes (depending on the meal ordered). Her cinnamon rolls are amazing! The double...

Review collected in partnership with Best Western
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Helpful?
Thank marydL6868FA
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Wow! Thank you very much for all the nice comments and for taking the time to let us and others know about your stay. I am so glad to read you enjoyed your complimentary breakfast at Stella's Kitchen and Bakery and am glad you were able to get your food in a very timely manner. Once again we can't thank...

Kelowna, Canada
Reviewed 3 weeks ago via mobile

This hotel is well located near the middle of Billings and offers both lots of parking and walking access downtown. Our room was a good size, clean and well maintained. This is a great place to stay if you are visiting Billings. Hotel is pet friendly and breakfast is included.

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Helpful?
Thank abarker02
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit. 

Reviewed 4 weeks ago via mobile

Stayed the night after 16 hours of driving from Wisconsin. Mistook was the front desk person and I thought she was very friendly. She was able to get us a room early even though the hotel as fully booked the night before. I love that this was a pet friendly place and the hotel room was very clean. Location was...

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Helpful?
Thank Stephski0013
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind comments about our hotel. We sincerely appreciate the time you took to post about your recent stay with us - we look forward to serving you again whenever your travels bring you back to Billings.

Chicago Area
Reviewed 4 weeks ago

Great hotel. Downtown Billings with off-street parking. Rooms were clean and the beds were really comfy. Breakfast next door at Stella's next door is included and it is a full meal. All you have to do is tip. Office had a water jug to fill our bottles for the day. Free wifi included. Lots of microbreweries in the neighborhood. Ate...

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Helpful?
Thank chw88shop
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

 Thanks so much for the very kind review and for choosing the BEST WESTERN PLUS ClockTower Inn. I am so delighted that you found our service to be exceptional and enjoyed our hot breakfast. It was our pleasure to serve you. We can't wait to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 

Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Ave N, Billings, MT 59101-2320
Location: United States > Montana > Billings
Price Range: $99 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS ClockTower Inn staff and other travelers.
7 questions
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Pittsburgh, United States
9 months ago
Seattle, Washington

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Questions? Get answers from BEST WESTERN PLUS ClockTower Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good place to stay for going downtown.”
iandQ6062LF, Feb 15, 2017 | Read review
“It appears they are remodeling some of the rooms”
valeriee447, Feb 10, 2017 | Read review
“Talk to the clerk on check-in if you are planning on staying more than one or two days and ask.”
906jimmys, Jan 14, 2017 | Read review
“I would advise not to accept a room in the section called "The Cedars."”
  • This is the view from room 155 in The Cedars.
JudithP5, Jan 4, 2017 | Read review
“Room-key security doors and elevator are great safety features for solo travelers!”
lovingmt2016, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question