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Hilton Garden Inn Billings

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Hilton Garden Inn Billings
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587 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Billings, United States
Reviewed yesterday NEW

We went into Billings for a planned event. Our event was canceled. We took advantage of the unexpected turn of events and were pleasantly surprised. We ended up doing some Christmas shopping and were able to just relax.

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Helpful?
Thank Erika D
Billings Montana
Reviewed 1 week ago

The stay was okay, even though the room was disappointing, the Themattress were hard and the covers not suffice. I would not re comment a stay in this hotel for my older friends. We would have liked to know if there were more comfortable rooms available. We just expected more from the Hilton Garden Inn.

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Helpful?
Thank Birgit K
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I appreciate every response from our guests so I can make improvements that are needed. Our rooms are equipped with the Garden Sleep System which allows you to adjust the bed to your preferred firmness. I apologize that our staff did let you know about that. Please know that I have reminded our front desk...

Poplar, Montana
Reviewed 1 week ago

Enjoyed my stay the staff was so nice from the moment I walked through the door. The manager stepped in and was in teaching mode with the new clerk. She showed how to book the room in a fast, friendly and helpful manner.

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Helpful?
Thank rosea803
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the lovely review. Our entire staff is passionate about delivering a great guest experience. Please know that I have shared your response with our night manager. She was very pleased to be mentioned! I hope you enjoyed your trip. Thank you for staying with us. Please come again soon!

Cody, United States
Reviewed 1 week ago

We flew out of Billings to Alaska. Left our car at the Hilton, was taken to and from airport. Excellent service. Thanks,Dale...We had a great visit with our family in Wassilla. God Bless and have a great day...

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Helpful?
Thank daleh454
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the review. I am glad you enjoyed your entire journey and that the Hilton Garden Inn part of that! We were honored to have you as our guest. Please come and see us again.

Colstrip, Montana
Reviewed 3 weeks ago

We had no problems checking in and out. Family friendly and great facilities, with access to places to eat nearby and shopping. The room was beautiful and we had an adjacent room for the kids which was great!!

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Helpful?
Thank robertah915
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the review. I am so glad to know our hotel met the needs for you and your family and you were able to enjoy your time with us. We loved having you as our guest and hope to see you again soon.

Seattle, WA
Reviewed 4 weeks ago via mobile

I'd go back to the home wood suites a few miles down the street... It's been while since I've been to a hotel that didn't have some kind of managers special at night and/or free breakfast- this hotel has neither. I did not like the firmer sleep comfort beds, but that is more preference. The heating unit was quiet and...

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Helpful?
Thank LP1009
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. We appreciate all the feedback we receive from our guests. I am sorry that we were not able to accommodate you better at our hotel. We do have many amenities to offer our guests here and our staff is passionate about delivering an excellent guest experience. I hope you enjoyed your visit, and know that...

Sheridan, Wyoming
Reviewed November 3, 2016

First stay here and it was excellent. Needed to use the "business office" to review and print some material and the staff was extremely helpful in getting me connected. Bed was exquisite - when we checked out we had left some important papers but realized it and returned to get them. Staff recognized me as I walked in and was...

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Helpful?
Thank Stella S
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review and mentioning the great experience you had with us. Our staff is amazing! I am glad to know they were helpful and made your experience a good one! Thank you for staying with us. Please come and see us again!

Kent, Wa, United States
Reviewed October 31, 2016

Front Desk was very courteous and efficient Very attentive with genuine Greetings and you could tell they wanted to assist you in any way possible. Rooms were very clean and restful . tx EAH Kent , Wa

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Helpful?
Thank Ernest H
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the great review. I am so glad you enjoyed your time at our hotel. We have the best front desk staff and I am pleased they were able to make your experience a great one. Thanks for staying with us. Please come back soon.

Manhattan, Montana
Reviewed October 28, 2016

Great and friendly staff, adjustable beds, clean rooms, and a nice bar. The check in process was a breeze. The complementary Internet service was fast enough to watch movies online without any lag. Overall, it was a great experience.

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Helpful?
Thank Ir8Chief
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I am glad to know that you were able to enjoy the amenities we have to offer, and that the complimentary internet service worked well. Thank you for staying with us. I hope we see you again soon.

Kaysville, Utah
Reviewed October 24, 2016

When we arrived there had been a mix-up with the reservations but the desk staff was quick to fix the situation and checked in to make sure our stay was enjoyable. Good facility with nice work out room and pool. We loved the location and enjoyed the resturants close by. The breakfast was hearty and the hotel staff we met...

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Helpful?
Thank Desistarr
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I am sorry about the confusion with your reservation, but glad we were able to make this right for you. Our staff is the best and they will appreciate knowing they were able to make your stay an enjoyable one. Please come and see us again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more   less 

Additional Information about Hilton Garden Inn Billings

Address: 2465 Grant Rd, Billings, MT 59102-7477
Location: United States > Montana > Billings
Price Range: $107 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings
Hotel Style:
#2 Business Hotel in Billings
#3 Romantic Hotel in Billings
#3 Family Hotel in Billings
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Billings staff and other travelers.
2 questions
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over a year ago
Roundup, Montana, United States
over a year ago

See all questions (2)

Questions? Get answers from Hilton Garden Inn Billings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check in online or use the hilton app to choose your room”
 of 5 bubbles Stelligena, Aug 19, 2016 | Read review
“Room 104-107 are directly across from the pool. good if you have children other may prefer a quieter location.”
 of 5 bubbles therman17404, Aug 13, 2016 | Read review
“Those on the front of the hotel have a slightly better view although you get the noise from the railway track.”
 of 5 bubbles Rook3rs, Jul 15, 2016 | Read review
“View of Billings is nothing to write home about. Get a Room near pool if you have kiddos.”
 of 5 bubbles CoryJ599, Jul 15, 2016 | Read review
“Fifth floor is the highest and the quietest.”
 of 5 bubbles babe10021942, Jul 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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