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Best Western Plus Kelly Inn & Suites

Traveler (81)
Room & Suite (109)
Dining (6)
Certificate of Excellence
Overview
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4915 Southgate Dr, Billings, MT 59101-4668 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star accommodation
Additional information
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Offers from Best Western Plus Kelly Inn & Suites
Special Offer:BOOK DIRECT & SAVE
Hotel packages
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Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (977)
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967 results
Traveler rating
691
195
40
14
27
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LanguageEnglish
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691
195
40
14
27
Show reviews that mention
All reviews bears climbing mini water park best westerns pool area cookies great for kids great pool first floor place to stay hot tub parking lot waffles room was large excellent stay beds were comfortable after a long day water slides
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1 - 5 of 967 reviews
Reviewed today

Very nice staff, room was amazing and clean, bed was comfortable. The whole place was very nice I will be back in the near future for sure, they for sure go above and beyond to make their guest feel right at home. Thank you Holly...More

Review collected in partnership with Best Western
Date of stay: January 2019
Thank Excursion01229114206
Hotel's Favorite
Reviewed 1 week ago

After spending several days in Yellowstone, we had an early morning flight out of Billings. Our room wasn't ready when we arrived, but arrived quickly thereafter, so we just hung out in the lobby. They have a small waterpark that our son enjoyed and they...More

Date of stay: December 2018
Thank Indygirl575
Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & SuitesResponded 1 week ago

Thank you for taking the time to post about your stay here with us at the Best Western Plus Kelly Inn & Suites in Billings, MT. We have many guests like you who use our park and fly service when their travels bring them to...More

Reviewed 1 week ago

Pool was closed and rude front desk staff made for a terrible stay at this place. We decided on this Best Western because our daughter wanted a pool during our travels through Billings. I received a phone call from the Hotel that the pool is...More

Date of stay: January 2019
Thank michaelparkguy
Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & SuitesResponded 1 week ago

We are very sorry for the frustration you experienced during your recent stay with us. We are using this month to completely renovate our water playland so that our guests can continue to enjoy this delightful area. When we knew the exact dates our contractors...More

Reviewed 1 week ago

Check in was terrible. No one was ar the counter, had to wait. Finally Kristin showed up and she was the most rude person I have ever met.inquireing things about me that is no ones business. Telling me it it company policy. And finally suggesting...More

Review collected in partnership with Best Western
Date of stay: January 2019
Thank DennyM78
Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & SuitesResponded 1 week ago

Our goal is always to provide the very best customer service possible so we will be reviewing the interchange on our security videos to determine what improvements we can make. It is our understanding that your were asked to provide your government identification to receive...More

Reviewed 2 weeks ago

We rented 2 adjoining rooms & after going to the pool & leaving our things in our room we discovered that the door wasn't actually locked on one of the rooms. It looked locked but wasn't, you could just open it without a key. Upon...More

Review collected in partnership with Best Western
Date of stay: December 2018
Thank Relax06812982290
Response from H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & SuitesResponded 2 weeks ago

It is always our goal to exceed our guests' expectations and create a great experience for every person who walks in our doors. I am very sorry that in your case, that did not happen so per our personal communication you should see a refund...More

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About
Description
Come home to the Best Western Plus Kelly Inn & Suites whenever your travels bring you to Big Sky Country and Billings, Montana. Guests enjoy our country lodge decor, hot breakfast, evening snacks, "cozy" bed More package, and high-speed internet. Our business and laundry centers are open 24 hour for our guests' convenience. The Beaver Water Playland (open 6am to 11pm) delights both the younger guests and those not quite so young. We hope to have you visit us soon! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
89
Price range
$115 - $153 (Based on Average Rates for a Standard Room)
Formerly known as
BW PLUS Kelly Inn & Suites
Also Known As
Best Western Plus Kelly Hotel Billings
,
Best Western Plus Kelly Inn And Suites
,
Best Western Billings
,
Best Western Kelly Hotel
,
Billings Best Western
Location
United States > Montana > Billings
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
89
Price range
$115 - $153 (Based on Average Rates for a Standard Room)
Formerly known as
BW PLUS Kelly Inn & Suites
Also Known As
Best Western Plus Kelly Hotel Billings
,
Best Western Plus Kelly Inn And Suites
,
Best Western Billings
,
Best Western Kelly Hotel
,
Billings Best Western
Location
United States > Montana > Billings
Photos
Traveler (81)
Room & Suite (109)
Dining (6)
Pool & Beach (6)
Business Center & Event Rooms (7)
Family and Play Areas (4)
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Questions & Answers
Ask a question
aluckart
April 19, 2017|
Answer
Response from RJBratland | Property representative |
Dear Potential Guest, Yes, our hot tub is located in the same area as our Water Playland so we do have a lot of activity there. At this time, though, our hot tub is down (waiting on a part that has been ordered). We do... More
0
Votes
Emilyzg
February 6, 2016|
AnswerShow all 3 answers
Response from RJBratland | Property representative |
Good Morning! We apologize that we did not see this question before. Please know that we are almost always in our office Monday through Friday during regular business hours except for occasional meetings during the month... More
0
Votes
lindawY5264WM
August 17, 2015|
Answer
Response from RJBratland | Property representative |
Yes, we do allow pets at no charge. The only thing we ask that you sign a pet agreement that you won't leave your pet in the room alone - they get lonely!
1
Vote
Room Tips
"Make sure you know the pool is open before making your reservation"
michaelparkguy
1 week ago
Read review
"Ask for first floor room with exterior access if traveling with a dog"
wmalueg
Oct 11, 2018
Read review
"If sensitive to noise, avoid rooms close to the pool (200-208 and 300-308) as these rooms are right above..."
MTforLife
Aug 21, 2018
Read review
"Great hotel for families!"
TrisGate
Jul 26, 2018
Read review
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