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Best Western Plus Kelly Inn & Suites

917 reviews
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Traveler (71)
Room & Suite (57)
Dining (5)
Overview
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible2%
Travelers talk about
“bears climbing”(15 reviews)
“mini water park”(10 reviews)
“pool area”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Kelly Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
Mar 6Mar 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (917)Write a Review
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644
187
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Show reviews that mention
All reviewsbears climbingmini water parkpool areabest westernscookiesgreat for kidswestern themekids lovegreat poollove this hotelthird floorplace to staynice hotelhot tubgreat stayparking lotwaffles
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1 - 5 of 907 reviews
Reviewed 2 days ago via mobile

In the middle of a three night stay here. We have loved every minute. Easy check in with a very friendly host (Holly). They even allowed us to ship a box to the hotel first so we didn’t have to pay international shipping and had...More

Thank Brad B
Hotel's Favorite
Reviewed 3 weeks ago

This is the second time we have stayed at this Best Western. I will sta her again. My next trip is in July, I hope to stay here again. Very friendly staff, clean hotel, nice rooms. Lots of restaurants in the area to goose from....More

Review collected in partnership with Best Western
Thank Cheri W
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 3 weeks ago

Thank you for taking the time to post such a great review. We appreciate your comments about our friendly staff, clean rooms and location. But most of all, we appreciate that you chose to stay with us and will be back to see us again....More

Reviewed January 16, 2018

Service was excellent! Holly Huss was particularly knowledgeable and personally helped us obtain padlocks for our trailer. Comfortable room, great breakfast, fun pool, no pet fees! We are definitely staying here next year!More

Review collected in partnership with Best Western
Thank 5gingerr
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded January 17, 2018

We never take for granted the time our guests take to post about their stays with us. Thank you for giving us such a great review and letting us know how much you appreciated what our Manager on Duty, Holly, did for you. We can't...More

Reviewed January 12, 2018

We've stayed here three years in a row. The staff is very friendly, and the pool is great as it has leap pads, a small slide and other fun features. The continental breakfast is great. Recommend to all!

Review collected in partnership with Best Western
Thank sarahkK6631QA
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded January 15, 2018

Thank you for choosing our hotel when your travels bring you to Billings. There are many great lodging choices in our city, but we appreciate that you come back to us. Please visit us again soon!

Reviewed January 7, 2018

This is the second time we stayed at this location and enjoyed ourselves both times. The property is clean and has a wonderful and helpful staff. I love being able to sit in the lobby area after breakfast by the fireplace. This last visit was...More

Review collected in partnership with Best Western
Thank Teresa H
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded January 8, 2018

What a kind review! This property was built with the look and feel of a country lodge. As our guest, it's our goal to "welcome you home" from the moment you walk in the front door to enjoying breakfast fireside before you leave to your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$123 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$123 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (71)
Room & Suite (57)
Dining (5)
Pool & Beach (5)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
aluckart
April 19, 2017|
Answer
Response from RJBratland | Property representative |
Dear Potential Guest, Yes, our hot tub is located in the same area as our Water Playland so we do have a lot of activity there. At this time, though, our hot tub is down (waiting on a part that has been ordered). We do... More
0
Votes
Emilyzg
February 6, 2016|
AnswerShow all 3 answers
Response from RJBratland | Property representative |
Good Morning! We apologize that we did not see this question before. Please know that we are almost always in our office Monday through Friday during regular business hours except for occasional meetings during the month... More
0
Votes
lindawY5264WM
August 17, 2015|
Answer
Response from RJBratland | Property representative |
Yes, we do allow pets at no charge. The only thing we ask that you sign a pet agreement that you won't leave your pet in the room alone - they get lonely!
1
Vote
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12
Room Tips
"Definitely don't want one with a connecting room...very noisy!"
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"In some first floor rooms you can have an exterior door as well as an interior door."
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"Property is away from the freeway, any floor/room will do!"
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"We always ask for a top floor at any hotel."
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