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Best Western Plus Kelly Inn & Suites

4915 Southgate Dr, Billings, MT 59101-4668
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (84)
Room & Suite (109)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 52 hotels in Billings
Travelers' Choice
Come home to the Best Western Plus Kelly Inn & Suites whenever your travels bring you to Big Sky Country and Billings, Montana. Guests enjoy our country lodge decor, hot breakfast, evening snacks, "cozy" bed package, and high-speed internet. Our business and laundry centers are open 24 hour for our guests' convenience. The Beaver Water Playland (open 6am to 11pm) delights both the younger guests and those not quite so young. We hope to have you visit us soon!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Water park
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Breakfast buffet
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
See more room details
Good to know
Languages Spoken
1,064Reviews5Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
bettynugs wrote a review Oct 14
Baltimore, Maryland133 contributions26 helpful votes
The staff did a great job with masks, distancing, etc. but many guests had no masks and walked right up to the desk clerk and began speaking. What the heck Montana?!? This is why you have the highest COVID outbreak in the country. Grab a clue and put on a mask. Quit being so selfish... The morning breakfast buffet looked like a super spreader event... Other than that, the hotel is fantastic. We had a great room, and once we entered we didn’t leave until we departed the next morning 3rd time I’ve stayed here and I’ll be back, after COVID had been eradicated.
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Date of stay: October 2020
CherylS932 wrote a review Sep 2020
Corsicana, Texas44 contributions8 helpful votes
This is a bit tongue in cheek, but I really appreciate the nice soft towels. I also appreciate the way some properties are dealing with social distancing @ breakfast. But most of all I had a great night sleep.
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Review collected in partnership with Best Western
Date of stay: September 2020
Sleep Quality
nannyg0at7 wrote a review Sep 2020
1 contribution
they gave the med rate that was great the room was really nice couch big tv hbo and max dtv was nice king bed very clean room they always try to give me an outside door love that right near resturants 3 and 4 fast food
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Review collected in partnership with Best Western
Date of stay: September 2020
Sleep Quality
fs2 wrote a review Aug 2020
Alachua, Florida31 contributions15 helpful votes
The hotel, room, staff and location were excellent. We didn't use the pool but loved seeing the kids enjoying it. The hotel was clean and sanitized. We attended the hill climbs and the hotel was super close. Would definitely recommend!
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Date of stay: July 2020
Flbeachbumnut wrote a review Jul 2020
Estero, Florida330 contributions28 helpful votes
The hotel is beautiful, the rooms are wonderful but the good stops there. We had booked a room with jetted tub and were looking forward to relaxing the evening before we were to fly home. They put is us in a room that we found out later was over the laundry and every 5 minutes it sounded like an earthquake and the room shook. We talked to front desk and the first person had no clue and said to come back later to be moved if it didn't stop. So it didn't stop and went on for about 4 hours. We went back down and were told it was the laundry room and they should be done by 6 PM. We asked for other options and we were told they would refund our money and we could go somewhere else. Seriously? We asked for the manager and he said they would move us but not to a room like we had. At this point fine anything is better so we can get some rest. They said they would give us a discount. They might have but when checking later I could have paid less for the room by booking myself with our senior discount. So much for discounted room. So we had to repack all of our things and move to another room. No offer of any help at all. We did get some sleep though. The next morning we went to breakfast and you can not sit in the dining room because of covid but you can gather in a corner with a bunch of people no social distancing because they shut off the big area and crammed it all into one space. We got our food and returned to the room to find out they had already changed out our keys and couldn't get back in the room. I had to go all the way back down and get new keys made. There were no trays to take food to room so I had to leave my items on the floor in from of the room. Thank goodness they were at least sealed. The desk person was apologetic and again said she would do a discount for the trouble. It never happened. It is a beautiful hotel and might be ok if you don't get the king room with jetted tub but we were not happy at all and felt they could have taken care of the situation better.
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Date of stay: June 2020
Room Tip: Never pick the suites with the jetted tub. Rooms are very noisy.
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$118 - $175 (Based on Average Rates for a Standard Room)
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BW PLUS Kelly Inn & Suites
United StatesMontanaBillings
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Frequently Asked Questions about Best Western Plus Kelly Inn & Suites
Which popular attractions are close to Best Western Plus Kelly Inn & Suites?
Nearby attractions include Norm Schoenthal Island (0.3 miles), Amend Park (0.2 miles), and The Bayou Casino and Lounge (0.7 miles).
What are some of the property amenities at Best Western Plus Kelly Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Best Western Plus Kelly Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Kelly Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Kelly Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Kelly Inn & Suites?
Conveniently located restaurants include Fiddler's Green, America Family Restaurant, and 4B's.
Does Best Western Plus Kelly Inn & Suites have an airport shuttle?
Yes, Best Western Plus Kelly Inn & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Kelly Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Kelly Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Kelly Inn & Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Kelly Inn & Suites?
Many travelers enjoy visiting Yellowstone Kelly Interpretative Site (3.7 miles) and Historic Billings Depot (2.8 miles).