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BEST WESTERN PLUS Kelly Inn & Suites

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717 Reviews from our TripAdvisor Community

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Showing 709: English reviews
The Villages, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

While getting fuel, we noticed the outside of the hotel & thought it was awesome. So we decided to spend the night there instead of the other hotel. Had a great time - our granddaughter enjoyed the pool & the breakfast & room was great. Will return!

Helpful?
Thank Tblack646
Billings, Montana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed at many hotels throughout Billings and never once consider this hotel until we were looking for a suite. The hotel is extremely clean, well upkept, the rooms are big, and the beds are as comfortable as you'll get from a hotel.

Helpful?
Thank Stephen S
Great Falls, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this Hotel! The customer service is exceptional. The pool is cute if you have a family. The breakfast is good. I cant say enough about this Hotel. I stay here every month for work and will continue to do so.

Review collected in partnership with Best Western

Helpful?
Thank Jessica J
Spokane, WA, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

A great stay all the way around!! I must say the pool is the best I've ever seen in a motel. Several enhancements have been made tailored to children that may accompany you. I personally didn't use the wildlife-themed slides, monkey bars or other water attractions but if I had kids, they would have played their hearts out! Truly neat... More 

Review collected in partnership with Best Western

Helpful?
Thank Lonnie Allen Mr W
Reno, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My first experience with a Best Western Plus and my wife and I were pleasantly surprised. We had dropped our son off at college in North Dakota (we drove 20 hours straight through on the way) and were on the return trip. We had been driving for quite some time and it was getting late. Check-in was quick, efficient and... More 

Review collected in partnership with Best Western

Helpful?
Thank Kacey L W
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you! What great comments! TripAdvisor posts like these are very much appreciated by us and all of our staff. Thank you for your kind comments about our housekeepers note, the friendliness of our staff and the variety of breakfast items you enjoyed. We hope to see your again whenever your travels bring you back through Billings. More 

Burford, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Arrived very late but were greeted by name and made to feel very welcome. Breakfast great but not used to plastic plates and cups. Ideal when arriving in Billings late. Room very clean and comfortable. Lots of families which it seems to suit very well.

Helpful?
Thank Vicky G
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for choosing our hotel for your first stay in the United States! We hope you're greeted with western hospitality wherever your travels take you...please visit us again! More 

Port McNeill
Level Contributor
105 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Best Western has been our absolute favourite hotel on a 2 month cross Canada/US motorcycle trip. We're so appreciative of a clean/comfortable room, free breakfast, good wifi connection, guest laundry, vending machines & ice. Best Western Plus Kelly Inn & Suites takes customer service to the next level. The staff found us a ground floor room so we could park... More 

Helpful?
Thank orcaland
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We appreciate the very kind comments from our Northern Neighbors! Thank you commenting on all the amenities that made your stay comfortable and enjoyable. We hope your will continue to call us your "home away from home" whenever your travels bring you back to Montana's Trailhead, Billings! More 

Monroe, Washington
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for two nights during a family reunion in town. I booked a 1 King and sofa bed room for my family of 5 (2 adults, 2 children, and 1 infant). It was a very spacious room. The bed was very comfortable and the sofa bed was great quality. We are used to sofa beds that... More 

Helpful?
Thank Morgan P
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

A simple "thank you" isn't enough to express our gratitude for your kind and complimentary comments about your recent stay with us. We especially appreciate your comments about all our breakfast selections and understanding about our wristband policy. Please visit us again whenever your travels bring you back to Billings! More 

Exeter, Nebraska
Level Contributor
13 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Best Western Plus continues to please. Large rooms with charming western decor with refrigerator and microwave. Excellent television and free wifi. Everything was neat and clean. Staff was friendly and efficient.

Helpful?
Thank joycetwin2
Bozeman, Montana
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The room and hotel in general are immaculately kept. The room was clean and well stocked with plenty of pillows and blankets. The pool is more of a water park just for the guests. They have two water slides. There not huge but still fun. One is smaller for littler kids and the other is a little bigger with a... More 

Helpful?
Thank gwillhardt
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

We always appreciate knowing that one enjoyable stay will bring you back to stay with us again. Thank you for taking the time to post about our housekeeping department's care of your room and our front desk staff's friendly customer service as well as the pool features your son enjoyed. It's our hope we'll see you again soon...just not sure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Dr, Billings, MT 59101-4668
Location: United States > Montana > Billings
Price Range: $146 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Hotel Style:
#2 Family Hotel in Billings
#2 Romantic Hotel in Billings
#5 Business Hotel in Billings
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