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BEST WESTERN PLUS Kelly Inn & Suites

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730 Reviews from our TripAdvisor Community

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Showing 722: English reviews
great falls, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

very happy with my stay. My children love the swimming area and i love that when i bring my dogs that they give us a room that has the door for the outside. I dont have to bring my dog thru the hotel to take him outside.

Review collected in partnership with Best Western

Helpful?
Thank Jennifer P
Baker, MT, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My favorite place to stay. The decor....like staying in a mountain lodge....is very nice. The hotel staff is always friendly. The rooms are very clean and the bed is the most comfortable motel bed we have ever slept on. They take pets and have an airport shuttle. Awesome breakfast!

Review collected in partnership with Best Western

Helpful?
Thank Steven W Or Bon... S
Prescott, Arizona
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After a long day of driving west from North Dakota it was so nice to walk into this hotel. The lobby was so impressive and inviting. A tray of cookies was waiting for us. Check in was friendly and efficient. Such a helpful young woman. The bed was so comfortable, I slept through the night. We loved the bear peeking... More 

Helpful?
Thank Donna G
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Our guests who take the time to post such great comments are very much appreciated! The lobby was designed to welcome guests into a relaxing atmosphere, much like a country lodge. Of course, a smile and a warm cookie are a trade-mark of our hotel. Thank you for commenting on everything that made your stay "amazing" --- please come back... More 

Lake Louise, Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff are friendly and the hotel is well managed, great customer service. Our room was large and nicely decorated. The hotel is clean and well maintained. There was a bear at our window...made of wood which added to the charm! the Breakfast was good, plenty of choice. Lovely pool area great for kids. Wished we could have stayed longer!

Helpful?
Thank CPP64
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

A simple "thank you" doesn't seem to be enough of a response for such gracious comments as yours. Every amenity and staff attribute you mentioned is what we strive to give each person who walks in our doors. Your comments are appreciated and we hope you will come back for an extended stay whenever your travels bring you back to... More 

Chinook, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I was very amazed of the look of the hotel! This hotel is huge! The rooms are very nice. Beds are sorta hard but I didn't mind it. I absolutely LOVED the pool. It made me feel like a kid again. I would recommend for families to stay at this hotel. Kids would love the pool. I am horrible with... More 

Review collected in partnership with Best Western

Helpful?
Thank Summer E
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for letting us know how much you enjoyed your stay with us, especially the time you spent in our water playland. Young children (and all our young at heart guests) do seem to have fun going down the slides, standing under the dumping buckets or playing a game of water basketball. We hope you'll visit us again soon...we... More 

Warrington, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel, close to I90, but not noisy. Our room was huge, almost three times the size of other we stayed in on our road trip. Having just seen a bear in Yellowstone, we really liked having a bear outside our window. Very good breakfast. We would happily stay again if in the area.

Review collected in partnership with Best Western

Helpful?
Thank Colin W
1 review
5 of 5 stars Reviewed 1 week ago

We loved this first experience in a Best Western Plus. The staff was so personable, the pool such fun, the decor warm and inviting. Our room was extra large for the moderate rate. I'm not crazy about the sink as part of the bedroom, but consider it a fair trade off for the other fine qualities of this brand.

Review collected in partnership with Best Western

Helpful?
Thank Marian B
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great customer service. The staff was extremely nice and helpful. Rooms are very large, quiet and extremely clean. The pool area was s lot fun. The staff treated us like family. Parking was safe and well lighted.

Helpful?
Thank Jacqueline D
Austin, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We always stay here when we find ourselves in Billings. They allow pets and have rooms that make it very easy to take them outside. The beds are very comfortable and the rooms are also. They have a great pool area for kids.

Review collected in partnership with Best Western

Helpful?
Thank Sheryl B
Cancun
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

"Welcome Home" to everyone is exactly how I feel from driving up to entering our room and having breakfast. The warm, cozy and inviting atmosphere and friendly staff. Actually exemplary customer service. I don't want to leave and very much look forward to coming back.

Helpful?
Thank JMIx2
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

It's our goal to welcome each and every guest with warm, western hospitality. Thank you for taking the time to let us know that you felt sincerely welcomed. We appreciate, too, your comment about our staff's customer service. Again, our thanks and please visit us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Dr, Billings, MT 59101-4668
Location: United States > Montana > Billings
Price Range: $145 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Plus Kelly Inn And Suites
Best Western Plus Kelly Hotel Billings
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Hotel Style:
#2 Family Hotel in Billings
#2 Romantic Hotel in Billings
#5 Business Hotel in Billings
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