We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

BEST WESTERN PLUS Kelly Inn & Suites

Certificate of Excellence
Hotel website
Hotel deals
4915 Southgate Drive, Billings, MT 59101-4668
Special Offer
GET A $50 GIFT CARD
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PLUS Kelly Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

694 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 687: English reviews
plummer, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

i would recommend this hotel the kids enjoyed the pool and it is a good location to everything but i wish the first young man had told us about the signing up for the promotion but he didn't but the second one did so i will see what i can do with it.

Review collected in partnership with Best Western

Helpful?
Thank Dolores S
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for staying with us! We always appreciate knowing how much our guests (no matter what age) enjoy our water playland. It's our hope that our staff was able to get you all signed up for Best Western's Summer Promotion - a $50 Travel Card after two stays at any Best Western. Please come back and visit us again! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This has became our favorite hotel when in Billings (after some major flops at other local hotels and hard lessons learned...you get what you pay for)! The kids love the pool area and it gives them something to look forward to on our trips for the doctor. Our most recent visit was a couple nights during the week and it... More 

Helpful?
Thank Heather D
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

What a delightful post - thank you! We never take for granted the guests who enjoy our hotel's amenities (especially the water playland) and continue to visit us every time their travels bring them to Billings. Thank you, too, for your kind comments about our staff...in fact, I'm sure if you asked, one of them would let you know what... More 

San Bernardino, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I totally loved this hotel. In addition to being very clean, the rooms had a lovely design and I loved the decor. The pool room was fabulous. Breakfast was great. The staff members were all very pleasant and helpful.

Review collected in partnership with Best Western

Helpful?
Thank Lindy B
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

It's always such a pleasure to host guests like you that are able to enjoy all the amenities we offer. Thank you for your kind comments about our clean rooms (our room attendants LOVE hearing that their hard work is appreciated!), breakfast, water playland and customer service. Please visit us again whenever you're in Billings. Again, thank you! More 

Shelby, Montana
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was good overall and we slept great. One thing I personally liked was that some of the rooms on the 1st floor had a door to the parking lot and to a inner hallway. Breakfast was satisfying and there were several different types of coffee available all included in your stay. I did think the pool was great... More 

Helpful?
Thank Tim K
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for choosing our hotel during your recent stay in Billings and taking the time to post about your stay. We always appreciate the time our guests take to let us know what they enjoyed about their stay and what areas we can make improvements in. It's our hope you will visit us again whenever your travels bring you... More 

Brighton, Colorado
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

A nice hotel for families. My kids enjoyed the pool and the rooms were clean and comfortable. Good wifi signal throughout the hotel and the staff was very accommodating. We would definitely stay here again.

Helpful?
Thank bcwill8089
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your kind comments about our hotel! It's great to hear your family enjoyed our water playland and found our staff accommodating. We would love to host you again anytime your travels bring you back to Billings. More 

Worland, Wyoming
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Made the mistake of trying to stay at the Howard Johnson in Billings, only to be so repulsed by the old smoke/dirty smell of the entire building that I had to ask for a refund and leave. Thank goodness for the Best Western Kelly Inn! They gave me a great rate on a terrific room and were absolutely wonderful to... More 

Review collected in partnership with Best Western

Helpful?
Thank jdarlingwhite
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Your experience with us is what we hope everyone will have when they stay here. Thank you for letting others know how our staff welcomed you into our "home" and treated you like family. Please visit us soon and often! More 

Great Falls, United States
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very cool playground and water features. Best I have ever seen offered in a hotel! Also breakfast was very nice, fresh fruit, waffles, etc. Could have used soy milk though but all else was very clean, plentiful, and even cookies at night! Too much fun!!!

Review collected in partnership with Best Western

Helpful?
Thank Kathleen M
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

It's always fun to hear how much guests enjoy our water playland with it's dumping buckets, slides and beaver basketball! Thank you for your comments about our breakfast bar that always includes both "comfort food" and healthy options like fresh fruit, oatmeal and yogurt. We appreciate that you would take time to post your comments! More 

Jonesboro, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were very good, clean, and comfortable. What really stood out was the staff. From the time we walked in the door, the staff anticipated our needs and requirements and met them with cheerfulness and professionalism. When we went ot supper, they promised to save a couple cookies for us, which they gave us upon our return. The following... More 

Helpful?
Thank ewilli0418
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for your very gracious comments about our staff. Day after day, they strive to offer our guests true Montana Hospitality...we sincerely appreciate that you would notice their efforts and post such gracious comments. Please visit us whenever your travels bring you back to Big Sky Country. More 

Lithia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good Hotel with good breakfast. NO problems for me. Decor is nice. The sink is outside of bathroom which is odd but no biggie if by yourself or Wife etc. Folks running the place did a good job. I was there 6 days and it was consistently good.

Review collected in partnership with Best Western

Helpful?
Thank Mark T
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Thank you for taking the time to post about your experience with us during your extended stay. Comments like yours are always appreciated...we look forward to hosting you again if your travels bring you back to Billings. More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on both ends of an extended vacation. Got us to the airport at 4AM with shuttle, threw in a "sack breakfast" with water, fruit, and granola which was a really nice touch. Evening before we left they had warm cookies in the lobby. Rooms are exceptional, staff as friendly as ever...what would be not to like? If you... More 

Review collected in partnership with Best Western

Helpful?
Thank Lance P
RJBratland, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review

Every time one of our guests takes time to post about their enjoyable experience with us, we are reminded that each person that walks in our doors is looking a place to relax and unwind. It's our pleasure to provide you with all the comforts of home and friendly conversation...thank you for choosing to stay with us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (30)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (32)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Hotel & Grounds (8)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Billings hotels
4.5 mi away
Boothill Inn & Suites
Boothill Inn & Suites
#2 of 50 in Billings
4.5 of 5 stars 431 reviews
3.5 mi away
Homewood Suites by Hilton Billings, MT
3.5 mi away
Hampton Inn & Suites Billings West I-90
Show Prices
Show Prices
Show Prices
0.2 mi away
Ledgestone Hotel Billings
Ledgestone Hotel Billings
#8 of 50 in Billings
4.5 of 5 stars 129 reviews
1.9 mi away
Hilton Garden Inn Billings
0.3 mi away
My Place Hotel-Billings, MT
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Kelly Inn & Suites

Address: 4915 Southgate Drive, Billings, MT 59101-4668
Location: United States > Montana > Billings
Price Range: $145 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kelly Inn & Suites 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Agoda, Hotwire, Best Western + Iniative, Travelocity and Odigeo so you can book your BEST WESTERN PLUS Kelly Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelly Hotel Billings
Best Western Plus Kelly Inn And Suites
Best Western Billings
Best Western Kelly Hotel
Billings Best Western
Hotel Style:
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay