It was a very clean, quiet, beautiful and updated room. The breakfast was a great big selection of both cold and cooked foods and the staff was very pleasant. It will definitely be our place to stay while in that area!
I highly recommend this place as it’s one of our favorite stops during our cross-country drives. The staff, cleanliness, location, and price makes it a jewel. Tori and Lainy were very kind and professional. If you stay here, I hope you meet these ladies! Oh the breakfast was fantastic as well. Thanks Kelly Inn!
Remodeling going on. Had to dust the room before we did anything. We are Sr. Citizens and had to carry our luggage down two flights of stairs on plastic covered stairs. Very scarey! Breakfast was fresh and good, as usual.
Just needed a place for one night on a quick trip. I was on the ground floor and it has a door to the outside and one to the inner hallway. Kind of weird at first but actually very handy. Floor was laminate, tile, etc which would be great for pet owners. Breakfast was good and staff was friendly.
Friendly and helpful staff, clean, comfortable room. We had an issue with our key cards/ door locks however staff was eager to try to fix it for us, even standing outside in the cold weather to do so! We would definitely stay again.
Winter prices too high for the normal people to stay in your hotel. Otherwise liked it. Hot tub was not up and running so was disappointed. Enjoyed buying the mirror and the moose picture that they had on sale. Turns out it was worth more than $ 50.00. added bonus
Very professional staff and always ready to help, answer questions. I have noticed they are a little understaffed, but even then they keep their rooms nice and clean. Will definitely be staying again.
Room was not very clean. We had a jacuzzi suite and we were not able to use because the water was lukewarm at best. We stayed 2 nights yes we called tge front desk about the water issue which they said was fixed. Barely warm enough for a shower. We won't b
Right off the bat, we were greeted rudely by a desk person whk called me a sir and just stared at my man when he corrected her. So we sent a complaint to the gm through their contact form on their website, only for it to go unanswered, of course. Some hospitality.
We have been using the Kelly Inn since 2001 whenever we're in Billings because we're never disappointed. The staff is very welcoming, the rooms clean and comfortable and the breakfast buffet never disappoints!
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