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Extended Stay America - Billings - West End

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Traveler (16)
Room & Suite (10)
Dining (1)
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Overview
  • Excellent24%
  • Very good29%
  • Average13%
  • Poor19%
  • Terrible15%
Travelers talk about
“one night stay”(5 reviews)
“full kitchen”(4 reviews)
“hotel room”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Offers from Extended Stay America - Billings - West End
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Offers from Extended Stay America - Billings - West End
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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LanguageEnglish
21
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All reviewsone night stayfull kitchenhotel roomearly checklarge roomfridge and microwavecoffee makereasy accessroad tripclean roomsesastovetvgmplugaccommodationsfurniture
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1 - 5 of 85 reviews
Reviewed 4 weeks ago

The motel was nice and clean but we were disappointed in the breakfast. We would stay here again because the price was reasonable and the beds are very comfortable. It is nice that they have a full kitchen in each room.More

Review collected in partnership with this hotel
Thank joegrangersr
Response from 00esa, Manager at Extended Stay America - Billings - West EndResponded 4 weeks ago

Thanks for staying at Extended Stay America and for the wonderful feedback. We are pleased to know you were not only pleased with the comfort of our bed and that you liked your fully-equipped room along with the great value we offer. Thanks once more,...More

Hotel's Favorite
Reviewed July 18, 2017

We really like to stay here. the location is good for us and seems to be centrally located. It is close to west end and downtown. The west end has a lot of restaurants, bars and shopping and downtown has lots of restaurants and bars/breweries...More

Thank serrimt
Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded July 20, 2017

Thank you for your loyalty and choosing to stay at Extended Stay America - Billings - West End. We are delighted to know you were comfortable here and that our location close to various attractions of the city was ideal for your needs. It was...More

Reviewed 4 weeks ago via mobile

The ventilation system needs fixed. There was a very inconsiderate guest in another room who decided it was ok to smoke in their room and the smoke drifted thru the ventilation system to our bathroom. We couldn’t use our bathroom because it was so bad....More

Thank Bridget L
Response from 00esa, Manager at Extended Stay America - Billings - West EndResponded 4 weeks ago

Bridget, thank you for sharing your feedback. We work hard to provide a clean and comfortable environment so we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to...More

Reviewed March 12, 2018

Noise, dirt, incompetence, surly staff. You have a dozen other options in town. Do yourself a favor, and stay away from here. REPEAT: Noise, dirt, incompetence, surly staff. You have a dozen other options in town. Do yourself a favor, and stay away from here.More

Thank wxa2015
Response from 00esa, Manager at Extended Stay America - Billings - West EndResponded March 13, 2018

Thank you for choosing to stay at our hotel, and we are disappointed to hear you had an unpleasant experience. We wish we would have had an opportunity to make this right for you while you were here so your stay would have been enjoyable....More

Reviewed February 19, 2018

First time at an Extended Stay hotel. Stayed only one night. Comfortable accommodations, friendly staff. This property seemed to have more long term guests which gave it a different feel from a more conventional hotel.More

Review collected in partnership with this hotel
Thank Art B
Response from 00esa, Manager at Extended Stay America - Billings - West EndResponded February 20, 2018

Thank you for sharing your experience. We are glad to hear you enjoyed most of your stay with us. However, we are sorry if you experienced any inconvenience during your stay. It was a pleasure serving you, and we look forward to welcoming you back....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
$78 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$78 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (16)
Room & Suite (10)
Dining (1)
Questions & Answers
Ask a question
Debbie J
November 19, 2017|
AnswerShow all 5 answers
Response from Tim G | Property representative |
Yes, applicable pet fees do apply.
0
Votes
Helen L
April 16, 2017|
AnswerShow all 3 answers
Response from serrimt | Reviewed this property |
Yes
1
Vote
Room Tips
"Buy some snacks and groceries as the room has kitchen appliances, fridge and microwave. However, my room did..."
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"Don’t stay here"
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"ask for ground floor rooms"
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"clean and good breakfast"
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