Very nice & very clean. Front desk most cordial & helpful. Snack market okay, not great. Room large, bathroom spacious & lighting perfect. Shower wonderful. Lounge couch area quite comfortable. Gym has free weights. Minor point - liked the 3 way clock to see time in any direction lol. Breakfast was lacking mostly microwave stuff, cold cereal, bananas. We went elsewhere.
I stay at Comfort Suites all the time, across the country, and always love them. This particular suite’s layout was perfect for me. I’m considering purchasing a small condo and would design it exactly as they did. Very comfy, top floor, end unit—thanks! Lovely staff too, always appreciates after a long, “highway” day!
Huge decline in cleanliness and service!The cleanliness and service had been good for stays in the past. I stayed about 12 nights in the past month because I was receiving cancer treatment at Billings Clinic. Most recently,I stayed from December 14-18 and returned for December 23. We happened to get the same room as we had on Friday the 18th. I saw a bright blue water bottle lid ( which was the same type water I drank Friday). Next I noticed a candy wrapper on the floor and thought same kind of candy I had Friday. Next, I notice desk area sticky with food stains!Then I realized my room had not been cleaned well since my stay 4 days prior. Horrible to know room wasn’t cleaned properly, especially during COVID times! We requested another room and they sent us to a single bed and we had reserved double, after requesting again we had to move upstairs to another room. The remote was missing in that room and there was a hair band on the floor! I was ill and tired so we spent night despite unsatisfactory. I spoke to clerk at front desk and she would not credit room and didn’t show concern, except to say she told her manager and manager also said no refund. They did say they would inform cleaning staff of our concerns. My family has stayed at this hotel regularly for 5 years and will never stay there again and will tell many friends not to stay at Comfort Suites in Billings, MT…
Broke My Hip, Entrance to Yellowstone, spent 23 days in Montana RE-HAB Hospital, Billings MT. The following is My Husband's Review. : Spent 14 Nites at Comfort Suites, while My Wife was in Hospital. Check-In went smooth by friendly Staff Member. Rooms were very clean. Room cleaned each day and bed made up. At least 2 Restaurants within walking distance, my favorite being 4B's. Excersize Gym was open. Breakfast bar not much. Easy access to Hospital.
I have stayed at this property a few times and it is always nice. The room was clean and quiet, the furniture was nice and the space good. The A/C however is VERY loud! If you are a light sleeper, this is not for you! The fridge is only a fridge with no ice tray. The shower doors, while looking very good are of poor design, since one has to step into the shower to turn on the water, which means you are getting hit with cold water. Lots of outlets, nice lobby and breakfast area and clean well lit, carpeted stairwells. Convenient location with ample parking, next to gas stations, car wash and a few fast food places. Pool and hot-tub were open ('Covid') and are very nice! 'Covid' breakfast however, was a sad state of affairs!