All of the staff was amazing. Tim P., parking supervisor, went above and beyond to assist us with parking at the resort. We stayed at the Village Center and I would highly recommend this lodge. Breakfast, which was included, was served in the Huntley and was generous and tasty. My only recommendation would be to have shops, chair lifts, open later. Everything seemed to close at 5:00.
We stayed here for several days. The service was excellent and beautiful vistas surround you in this pristine area. We loved it and highly recommend it. Great place to relax, unwind and enjoy nature’s beauty.
We are staying in a condo in the Village Center and I have to say the front desk folks were the nicest, most helpful folks that we have had on our 3 week road trip. We would like to especially thank Jonathan I., who provided great information about the area and always was engaging and pleasant when we were in and out of the lobby, he has really made the stay enjoyable.
The front desk crew was amazing at answering our questions and finding things to do with our kids!! John B was especially helpful directing us around the hotel and resort! Would visit again! Maybe in the winter next time.
So as the title states, we had some very good experiences at Village Center, but for what we paid for a 1 bedroom suite, expected a bit more. I'll start with the "needs improvement". 1 - The rooms and property in general is very dated. The furniture in our room looked like someone took an ax to it in places. 2 - The WORST part of our stay were the beds. Oh my goodness. The worst beds we have slept in and we travel frequently. My husband couldn't sleep through the night. His body hurt that bad from the mattress and pillows. I saw some mention of this in other reviews and - trust me - it's BAD. Linens are also awful. Very scratchy. 3 - The thermostat kept going on and off by itself. As in - we'd turn the unit OFF and it would come back on without us touching it. Conversely sometimes we'd want it on and it wouldn't cycle on. 4 - Basic conveniences were lacking. The unit was a 2 batrhoom but there was no tub.. We had a child with us and she prefers a bath - and it's just generally easier to help her in the tub. Also in the shower stalls there was no shaving ledge. There was also no safe in the room which is an issue b/c we travel with jewelry, passports, etc. There was nowhere to safely stow these. 5 - Housekeeping was kind of spotty. We had to BEG daily for toilet paper. Sometimes they would take dirty towels and not leave clean ones. And I swear the toilet paper restock was being taken from the housekeepers pay. We'd have to call down every day to ask for TP and they would bring ONE ROLL. We found several things in our room that were left by previous residents. It kind of grossed us out as it was clear the room hadn't been thoroughly cleaned between stays. I'll leave out the details but ...... ick. So it's just small things like this that kind of add up. The hotel has a premium price so you'd expect basic conveniences and comfort items. Now on to the good. The staff at this place is amazing. They are really friendly (even when you are pestering them for toilet paper). They always give you a friendly greeting when you return in the evening and wish you a great day when you head out each morning. Everyone we encountered was really amazing. So kudos for a super friendly staff. The location was great, especially if you like to ski (we were there in summer and don't ski but can see how this would be a huge plus). There were tons of activities at the resort - hiking, biking, zip lining, archery, etc. We did several tours through their Base Camp and had a great time with most. The exception was the Creature X escape room (total waste of money). Chet's restaurant in the Huntley building was very good. We enjoyed lunch there and went for the free breakfast daily. The free breakfast was amazing. You order off a menu - it's not continental or a cheap buffet. It was a great start to our day. The shops and amenities nearby are wonderful. We got some great souvenirs and there were plenty of food options. Try a Yeti Dog with huckleberry ice cream! Overall, we were pleased with the Big Sky Resort but if we returned to the area, we might try to stay in another one of the buildings or one of the property's condos based on the 'needs improvement' notes above.…
This is the BEST place to stay - views top notch -clean room. Service was fantastic. They CARED and were SO nice - made sure our stay was the best with a smile. Carter and John B were fantastic staff! Amazing!!! We will be back.
I loved the location of this property. Property was clean and rooms were nice. The murphy bed was not as comfortable as previous reviews led you to believe. The 2nd floor rooms with the walk out patios were nice and had a good view. We stayed in 283. It was nice having breakfast included with our stay. Zoe was helpful and always had a smile. I would recommend.
Zach and Zoe at the village center were super helpful with ideas and suggestions on where to ski, what to do and where to eat. Weather was great with a couple of days of snow and one bluebird day. rooms have a kitchen but no stove, only microwave and instant pot. but breakfast buffet was included.
It has been awhile since my Family and I hav3 been skiing at Big Sky. I was a bit confused about the new card system that replaced the lift tickets. MANDY at the lift ticket window was incredibly kind, patient and professional in helping us understand and purchase our lift tickets.
Stayed at the beginning of the season in June. The front desk and any staff we met were so nice. Breakfast was amazing, the room was so cozy. Only issue we had was getting food because it was after nine on the mountain. Valet parking was different. Must stay! Will be back.