Stayed at the beginning of the season in June. The front desk and any staff we met were so nice. Breakfast was amazing, the room was so cozy. Only issue we had was getting food because it was after nine on the mountain. Valet parking was different. Must stay! Will be back.
Stayed at the Summit March 10-17. Staff was friendly. Peaks had a good breakfast (limited) and excellent dinner. The skiing was fantastic with 95% of the time a blue sky. Would definitely recommend this place
Really enjoyed our star at Village Center! First, the suites are not enormous but well appointed and very much updated compared to other properties we looked at. The location was amazing! Well situated in the village, can ski down to your personal ski valet and right next door to the Huntley Lodge where an A-mazing breakfast is served complimentary every morning. (My kids seriously loved the breakfast) Great heated pool and hot tub for after skiing that never felt crowded. Beds were all comfy (even the Murphy bed) The staff was extremely accommodating and overall a great experience! The only knock was the room temperature (very warm) ...we had to toggle when the thermostat on the first night but figured it out eventually.
I booked this location based upon other reviews, location, and modern amenities/remodeling. Other than a bit of a mix up during check in, everything was wonderful. We were told to check in at the "Huntley Lodge" which is next door to our building. We checked in and were told our room wasn't ready... (which was odd b/c they said the rooms had a 48 hour delay between guests and check out is at 11am and we arrived around 1:00PM..) regardless they took my cc and id, and wrote my mobile number down.. and we left to have lunch. 2 hours later we still hadn't heard anything, so I walked up to the desk drinking an espresso... and the girl at the Huntley behind the plexi-glass wearing a mask freaked out like I had blood running down my face or something... clearly I was drinking and she was well protected... but I asked if our room was ready. but she wouldn't check until I pulled my mask the rest the way over "just my nose".. again I was drinking an espresso.. and was pulling it up and down as I drank... she said yes our room was ready, so I asked why no one had called us.. and she said she didn't know... so then we had to wait about 15 minutes for a valet to drive us to the parking lot a block away in the snow to load our luggage to then go to our building. Upon walking into The Village Center Resort.. the mood was completely different... they were smiling, friendly and welcoming.. she asked to see my cc and id again.. and I told her that they had already checked me in at the Huntley ... and she said that she did see the card was on hold.. and they wanted to let us know that our room was ready.. but they didn't have my phone number!!! so now it is 4pm, but I guess I can't complain b/c it said check in is at 5pm.. just frustrated I guess... We got checked into room 317 which was right over the Pizza by the slice place, but luckily it did NOT smell like pizza as the lobby and elevators do... Upon entry we were pleasantly surprised with a bottle of wine and a nice note from the staff wishing me a happy birthday.. which was a super nice touch!.. our room was well appointed, clean and had everything we needed for our ski trip.. Instant pot, dish washer, coffee maker, fridge, microwave, iron/board and a humidifier!. The bathroom was furnished with soap, body wash, shampoo, conditioner, and lotion... we opted to have our room and linens changed out half way through our stay.. (reduced maid service due to covid)... the murphy bed was actually pretty comfortable and the room has lots of drawers and cabinets where we were able to store our suitcases. The pool - hot tub, and ski valet are all on the second floor which was super convenient to store skis.. you can take the magic carpet back up and ski to the building if you get stuck over by the ramcharger lift.. imo that was better than walking... the hot tubs jets were broken the entire time, but the water was hot and still felt great after skiing.... oh if you have breakfast included.. that is served over at the Huntley and is super convenient and good... major kudos on that perk!.... Overall we were pleased with our stay... just wish the Huntley would communicate better with the other building.. we could have just checked in at The Village Center to begin with and avoided the hassle... and we would have gotten into our room an hour earlier!... live and learn... not mad.. as the overall trip was amazing and we can't wait to get back and take the kids.. OH.Thanks to everyone who made the trip great.. shout out to the "cowboy valet from Tempe" who was super helpful.. and to Meg, Jake, Alyssa at the front desk of our building..…
Kudos to Karen at the concierge desk for working so hard to find transportation from the hotel to West Yellowstone to start our tour t of Yellowstone Park. She did not take no for an answer. And found us a vehicle and a driver that would drive us there.