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The Wildwood Hotel, BEST WESTERN PREMIER Collection

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The Wildwood Hotel, BEST WESTERN PREMIER Collection
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370 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Knoxville
Reviewed 1 week ago

We stayed a couple of nights for a wedding in the area. It was just fine, but nothing special. The breakfast room was filled to overflowing both days we ate there. The room was convenient and clean, but the bed was really soft - almost felt like a water bed. For the Wildwood area, there was not any other choices....

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Helpful?
Thank Sandra R
Pinetop-Lakeside, Arizona
Reviewed 1 week ago

I stayed there in the past but it appears that service and upkeep of hotel is slacking. The front desk clerk in the morning was rude and not helpful. Hot tub was broken but they continued to tell people on the phone they had a hot tub.

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1Thank kayerae2010
Reviewed 1 week ago

When home to visit family and we needed a place to stay. This was the only hotel close by and we heard that it was nice. The outside was done very nice and looked like no other Best Western we been to. There was a wedding party in the lobby getting ready for there large event and I was told...

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Thank backhoe409
Alsip, Illinois
Reviewed 1 week ago

This hotel was very clean and employees were very polite and helpful. I thought the beds were too soft but that's a personal preference, some may like that. Hotel has a nice parking garage and is located in a nice area with some dining and shops in walking distance. I would have given a solid 4 or possible 5 for...

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1Thank Brad S
Vero Beach, Florida
Reviewed 1 week ago

Stayed in a deluxe suite with an additional sitting room. The suite was beautifully decorated, and was extremely comfortable. Would highly recommend this hotel for anyone staying in the Wildwood area.

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Thank jillbF7950TC
Springfield, Illinois
Reviewed 2 weeks ago

Me and my husband stayed for a night I love the place and the location is great not too busy and pretty much close to everything. I will be back here again . Staff was great and helpful. Breakfast area need a little more updating I fell that it was smoosh, but other than that place was great.

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Thank kfsvc78
Champaign IL, United States
Reviewed 3 weeks ago

..so if you don't care about this amentty, then it's a very acceptable place. Breakfast is delicious. Bed was too soft for me and in our double bed room - I had no room on one side of bed. Crawling out the end of the bed was a pain.

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Thank markfw2016
Lexington, Kentucky
Reviewed 4 weeks ago

We were at the Wildwood November 2-6, 2016 and had a very good experience. We had rented two rooms, but after having a key for the 2nd room for almost 24 hours, we realized our sister was not going to need it. The hotel neither charged us for the 24 hours we had the key (we had never entered the...

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Thank Ava C
Louisville, Kentucky
Reviewed 4 weeks ago

We checked in on Friday at 11 PM. While I was in the shower, my husband discovered that there was a used condom in the waste basket in the bedroom. Since after a long day of working/traveling, we were exhausted, we just went to bed. At 9 AM Saturday morning, I let the front desk know about the issue in...

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1Thank mindyflynn
Management response:

Hello Mindyflynn, I am deeply sadden to hear about the experience that you had this weekend at our hotel. I am speaking with the staff involved about this situation. We are putting a plan in place to make sure an issue of this sort never happens again. The staff takes great pride in the service they provide. We would never...

Reviewed 4 weeks ago

This is not the same hotel it was 6 or 7 years ago. In the last 2 years we have had 3 dealing with this hotel and all 3 have been disastrous. We live in Wildwood have had need for both their hotel rooms and their banquet facilities. The banquet tried to overcharge me several different ways. Two times I...

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Thank Mbodker2
Management response:

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed. We do hope you give us another chance as we will definitely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The beautiful, luxurious and boutique Wildwood Town Center Hotel is located in the heart of West St. Louis county, just minutes from Spirit of St. Louis Airport, Fenton and Chesterfield industrial sectors.The city of Wildwood, Missouri offers a number of outdoor activities and annual events. Enjoy shopping at the nearby Westfield Chesterfield Mall. The area surrounding the hotel has a vast assortment of restaurants, entertainment options and cocktail lounges. Guests of this Wildwood, MO boutique hotel are invited to enjoy many full-service amenities and features, such as: Free wireless high-speed Internet access Free 24-hour premium coffee Free local calls 24-hour fitness facility Indoor heated pool and hot tub The Wildwood Hotel has 8,000 square feet of state-of-the-art meeting facilities perfect for business conferences, trade shows, expos, rehearsal dinners and wedding receptions. Access to a full-service multiple station business center and copy and fax services is available. ... more   less 

Additional Information about The Wildwood Hotel, BEST WESTERN PREMIER Collection

Address: 2801 Fountain Pl, Wildwood, MO 63040-1233 (Formerly Wildwood Town Center Hotel )
Location: United States > Missouri > Wildwood
Price Range: $96 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Wildwood Hotel, BEST WESTERN PREMIER Collection 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Wildwood Town Center Hotel, An Ascend Collection Hotel Hotel Wildwood
Wildwood Clarion
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Questions & Answers

Here's what travelers have asked, with answers from The Wildwood Hotel, BEST WESTERN PREMIER Collection staff and other travelers.
3 questions
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Questions? Get answers from The Wildwood Hotel, BEST WESTERN PREMIER Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The pillow top beds are a bit soft, but not bad.”
 of 5 bubbles backhoe409, 1 week ago | Read review
“1202 (2nd floor) is close to the elevator”
 of 5 bubbles swede52497, Oct 22, 2016 | Read review
“Stayed on both sides of hotel and no noise issues.”
 of 5 bubbles ColleenZview, Sep 21, 2016 | Read review
“There is no road noise very nice.”
 of 5 bubbles BigdogGWS, Sep 21, 2016 | Read review
“All the rooms seemed to be quiet. No one complained about noise.”
 of 5 bubbles Kathyshowme, Sep 5, 2016 | Read review
5 of 5
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