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Quality Inn

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Quality Inn
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114 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Atlanta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was alright and had some modern updates to the decor. However, breakfast was pretty lackluster and I think the staff could use some lessons in enthusiasm and friendliness. We stayed just one night, 12 July 2016. If we pass this way again, I believe we might look for other accommodations.

Helpful?
Thank Twiceread
Nick p, Front Office Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Springfield, Missouri
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were furnished very nicely and were clean. The pool was refreshing and clean however the hot tub appeared to have a few rings around the top. The breakfast consisted of typical reconstituted eggs, shaved bacon and frozen biscuits with canned gravy.

Helpful?
Thank TheTravelingPepe
Nick p, General Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Arabi, Georgia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice quiet and clean property. Staff were friendly and helpful, and the free breakfast buffet was wonderful. Indoor pool and small hot tub was clean and well maintained. The rooms were adequate and clean everything functioned as it should. The property is conviently located close to shopping and dining and I would highly recommend this property if you are in... More 

Helpful?
Thank David B
Nick p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Quality Inn,... More 

Springfield, Missouri
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed for business and it's a good choice for the area as there are few hotels around. The breakfast was good. The room did have a smokey smell but the clerk quick took care of that. The bed was very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Pinmo
Nick p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Angie Quality... More 

Cordova, TN
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean, in a great location and wonderful hot breakfast. The pool is very nice, a little cool. We didn't get a chance to have more than a couple of minutes in the hot tub since the night manager came in and told us we had to get out since he wanted to lock up. The pool... More 

Helpful?
Thank gnugranny
Nick p, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Angie Quality... More 

Spring, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

the facilities were in good condition and kept clean by the staff. the staff were very helpful and friendly. The hotel was very close to where I was working. I ended up staying there for about ten weeks and never had any reason to complain.

Review collected in partnership with this hotel

Helpful?
Thank paul123824
Nick p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Quality Inn,... More 

Sandwich, Illinois
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago

We had such a nice woman from housekeeping, I wish I had looked at her name. We were in this hotel for 6 days and every day this nice lady asked if we needed anything or if we wanted her to clean our room. If we needed something, she promptly got what we needed. This hotel also has a nice... More 

Helpful?
Thank dawnd0ug
Nick p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Quality Inn,... More 

Missouri
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We had a family of 11 staying in 4 rooms on the 3rd floor in non smoking rooms that smelled like an ash tray. Everyone at the pool was eating dinner in the pool room. It was about 8pm and half of us ordered a pizza and brought it in since it didn't seem to be a problem and everyone... More 

Helpful?
Thank lacross213
Nick p, Front Office Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Shawnee, Kansas
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here overnight and the room was great. Quiet, did not hear any neighbors. The pool and hot tub were a plus as was the exercise room. On location breakfast was very good and great selection. The pancake maker was a first for me. Very good product and no mess at all.

Helpful?
Thank Jeff D
Nick p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Quality Inn,... More 

Calico Rock, Arkansas
Level Contributor
13 reviews
7 hotel reviews
5 of 5 stars Reviewed June 21, 2016 via mobile

I have stayed here and have always been happy with the service and cleanliness. The staff has always been helpful, friendly, and willing to go the extra mile. I try to get a room with a hot tub which is always clean and in good condition.

Helpful?
Thank Zita T
Nick p, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Quality Inn,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn

Address: 220 Jan Howard Expy, West Plains, MO 65775-2281 (Formerly EconoLodge)
Location: United States > Missouri > West Plains
Price Range: $96 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western West Plains
West Plains Best Western
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