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Best Western Plus Keavil House Hotel

Traveler (225)
Room & Suite (53)
Dining (37)
Certificate of Excellence

About

#1 of 2 hotels in Crossford
Location
Cleanliness
Service
Value
Certificate of Excellence
A country house hotel near Dunfermline with a health & leisure spa and wedding & conference facilities. High quality, individually designed bedrooms. Extensive gardens. Enjoy casual gourmet food in the Botanist Restaurant or relax in the Picture of Health Club & Spa. The club offers a swimming pool, toddlers pool, sauna, steam, extensive gym, exercise studio and spa treatments. Free internet access and free parking.
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Property amenities
Pool
Room service
Free High Speed Internet (WiFi)
Free parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
1,267Reviews
7Q+A
100Room tips
Traveler rating
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  • 20
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Popular mentions
Stayed for one night passing through area. Bed comfortable and walk in shower was perfect. Room clean, spacious and accommodating. Restaurant and service spot on and food delicious. Only criticism I can make is that room was right next to laundry room and staff seemed to be very
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Lunch was excellent, staff, ambience, food [ fish and chips delicious, in fact you will be hard pushed to be served such a high quality batter on your fish anywhere] In fact no fault could be found. An excellent Christmas present
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Response from AlistairGM, General Manager at Best Western Plus Keavil House Hotel
Responded 3 days ago
Dear Afar4, Thank you very much for your review of Keavil House. We are so very pleased and delighted that you enjoyed your time with us for lunch. Thank you again for your positive review, we really appreciate it. Regards Alistair Bruce General Manager
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The Sauna & hot tub were out of action,pool too cold to swim in ; , We ate in the restaurant the first night - extremely disappointing & not good service , certainly not the standard we were expecting from a Best Western Hotel !
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Response from AlistairGM, General Manager at Best Western Plus Keavil House Hotel
Responded 3 days ago
Dear annonymous207, Thank you very much for taking the time to give us your feedback. We really are very sorry for the shortcomings you experienced regarding our club facilities. We unfortunately had a major failure with our Jacuzzi recently which has meant that we had to close it and we are installing some new bespoke equipment, which requires the club to closed for this to happen, it is now scheduled to take place week commencing 3rd June. Additionally on Saturday morning the club manager also informed me that the sauna control panel had failed and the temperature could not be regulated, thus making it unsafe to use. The sauna was then fixed on Monday morning by our pool plant company but of course, after you had departed the hotel. We do try to rectify any equipment failures quickly but unfortunately on this occasion, both of these issues required specialists to rectify. I have taken note of your comments regarding dinner and I have sent you another note as a result of your other reviews I have received. Thank you once again for your valuable feedback. Regards Alistair Bruce General Manager
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Was the venue for my brother and sister in law's wedding. Stayed over on Friday night and Saturday night. Excellent weekend. Staff were all very pleasant and helped ensure stay was enjoyable from check in until check out. Will definitely visit again in future.
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Review collected in partnership with Best Western
Response from AlistairGM, General Manager at Best Western Plus Keavil House Hotel
Responded 2 weeks ago
Dear Roam08351503530 , Thank you very much for your review of Keavil House. We are so very pleased and delighted that you enjoyed your time with us for your brothers wedding. Thank you again for your positive review, we really appreciate it. Regards Alistair Bruce General Manager
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I have limited experience of the BW chain, but the Keavil is an excellent hotel. The staff are very friendly and make the visit more enjoyable. The facilities are good and the food is excellent, i am disappointed of they are full and i have t stop in another hotel.
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Review collected in partnership with Best Western
Response from AlistairGM, General Manager at Best Western Plus Keavil House Hotel
Responded 2 weeks ago
Dear Global35049527023, Thank you very much for your review of Keavil House. We are so very pleased and delighted that you enjoy your time with us and we hope you continue to do so. Thank you again for your positive review, we really appreciate it. Regards Alistair Bruce General Manager
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PRICE RANGE
$91 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western keavil hotelbest western dunfermlinedunfermline best western
FORMERLY KNOWN AS
Keavil House Hotel Dunfermline
LOCATION
United KingdomScotlandDunfermlineCrossford
NUMBER OF ROOMS
73
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