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Arbor Suites Medical Mile

Certificate of Excellence
1260 E Independence Street, Springfield, MO 65804-4284 (Formerly Howard Johnson Springfield/Medical District)
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162 Reviews from our TripAdvisor Community

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Showing 161: English reviews
California
2 reviews
5 of 5 stars Reviewed June 1, 2016

We've stayed at various hotels but received the best service ever from Tiffany Gann at Arbor Suites Medical Mile. She went above and beyond to help us and our friend with our reservations & changes and was incredibly patient and gracious! Thank you, Tiffany! Also thank you to Kathleen for her wonderful service! Our room was clean, spacious & a... More 

Helpful?
Thank C Y
1 review
1 of 5 stars Reviewed May 27, 2016 via mobile

The Arbor Suites Medical mile is an older hotel with very poor house cleaning services. We stayed for 7 nights and each cleaning was worse than the last. The cleaning crew simply threw the covers on the bed today, did not remove the dirty towels and did not replace the coffee. Uncertain if. This treatment is normal....or if we are... More 

Helpful?
Thank Bill H
Pontiac,mo
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 20, 2016

Long story short our daughter was having a baby and it took way longer then expected. We had reserved another hotel but our room was given away when we didn't show. I called several hotels with no luck on finding a room. Called Donna at the Arbor Suites and she was super nice. They had a room - we got... More 

Helpful?
1 Thank Heather K
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Congratulations on the new addition to your family! I am glad that Donna was able to meet your needs and make your stay enjoyable. Thank you for your kind words and I hope that when you are back in the area, you will think of us! More 

Memphis, Tennessee
1 review
4 of 5 stars Reviewed May 3, 2016 via mobile

Tiffiany Gann the general manager was super helpful and friendly accommodating all of our special needs! She was very friendly as were the rest of the staff!! Tiffiany helped us make all of the arrangements for a work meeting that was being held at their Raynell location.

Helpful?
Thank cwlewis2
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 19, 2016

Stayed 2 nights while in town for a Funeral. The room was clean, appeared recently painted, and very large. The breakfast was good, the usual, scrambled eggs, sausage, biscuits and gravy, cereal, etc. Fridge and microwave was a bonus. The staff was very friendly. Would absolutely recommend to friends and family or stay there my self again.

Helpful?
Thank nthall
Stockton, Missouri
2 reviews
5 of 5 stars Reviewed March 22, 2016

My husband had surgery yesterday and since we live 50 miles from the hospital, I opted to stay at abor suites medical mile overnight so I wouldn't have to drive home and then back this morning. I was late showing up at the hotel and Serena worked and worked trying to find me something on the ground floor. She must... More 

Helpful?
Thank Kaylee17
home
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015

we have stayed here 3 times and everytime has been great .the price is good the rooms always clean and comfy.The staff is all very nice ,we will always stay here when we stay in springfield.this motel is close to pretty much everything

Helpful?
Thank grandma9Home
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Grandma9home, Thank you for taking the time to write a review about your stay! We love that you have chosen to make our hotel your place to stay when you are in our area! We work hard as a team to ensure that not only is our hotel safe and clean but that our staff makes everyone feel like family!... More 

Effingham, Illinois
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed November 26, 2015

We have never heard of the "Arbor Suites Medical Mile" so we were a little nervous. But it was fantastic! The room was extremely clean, and so spacious. We felt safe and comfortable. Also had a fridge, microwave, couch and coffee table. The only complaint is I think it was near a smoking room/smoking area, because there was an ever... More 

Helpful?
Thank Brooke R
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Brooke R, Thank you so much for taking the time to write a review about your stay with us! My staff and I strive for 100% cleanliness. To us it is one of the most important features we have to offer. I am sorry to hear about the slight smell of smoke that was in your room. I have checked... More 

Plano, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 11, 2015

I found this property after entering a friend's home address and searching for hotels within a few miles. Arbor Suites had a reasonable rate and good reviews, so this is the property I chose. Upon arrival, we were greeted by a very friendly clerk named Nick. He ended up waiting on us several times over the weekend, and each time... More 

Helpful?
Thank LeslieR881
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

LeslieR881, Thank you for taking the time to write a review about our stay with us! I have passed on your kind comments to Nick. I am happy to hear that you enjoyed your stay. I have taken note of the items that you have brought to my attention. I appreciate that you have taken the time to point out... More 

Lakeland, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2015

Tiffany Gann and her crew were so nice. I had a child in Cox Medical Center and they were so accommodating to my schedule. The rooms were clean and nicely appointed. The workers friendly and helpful. Rooms were very quiet. Best of all, they had biscuits and gravy for breakfast!! In addition, they offered a discount to folks having patients... More 

Helpful?
Thank Arlene H
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Arlene H, Thank you for taking the time to write a review. I am happy to hear that we were able to help you in a time when you needed it. That is very important to my staff and I. We strive to give our guests an enjoyable stay. We work hard for 100% cleanliness. I hope that your daughter... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Arbor Suites Medical Mile

Address: 1260 E Independence Street, Springfield, MO 65804-4284 (Formerly Howard Johnson Springfield/Medical District)
Location: United States > Missouri > Springfield
Price Range: $71 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Arbor Suites Medical Mile 2*
Number of rooms: 49
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Also Known As:
Arbor Suites Medical Mile Hotel Springfield
Crystal Hotel Springfield
Hotel Style:
#30 Business Hotel in Springfield
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