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DoubleTree by Hilton Springfield

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850 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Webb City, Missouri
1 review
3 of 5 stars Reviewed yesterday NEW

The room was about as fancy as a Super 8 but priced higher, hey at least the S8 has a fridge in the room and offers more than complimentary coffee in the morning. Good stay, just a bit high priced for what you get.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank allenm729
Level Contributor
65 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Good cookies upon arrival. The room wasn't the cleanest and place just needs an upgrade. They did send up the housekeepers immediately and was promptly compensated for it. The breakfast was good in the morning here.

Helpful?
Thank brad r
Zionsville, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Efficient check-in, quiet, clean room, warm chocolate chip cookie upon arrival and departure, coffee in lobby in the morning. Pillows totally flattened when used. That was the only bad thing about the room.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Penny E
San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was recommended this hotel by a person I was to meet in Springfield for a business transaction. The property is excellent, well located and offers all the amenities and covers all needs of a business traveler and or people visiting in town for vacations. Great and courteous service. Everything was above what I expected.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jose P
Kansas City, United States
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay. The employees were friendly and professional. The ease of check-in and check-out was great! I even had to ask for an extended check-out time and didn't get charged for it. The only two minor issues were: it took a minute to figure out you had to use your key card to make the elevators work to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Holly P
Junction City, Kansas
1 review
3 of 5 stars Reviewed 1 week ago

There should be a microwave and fridge in every room for the price you pay and there is not. The continental breakfast was very good but they try very hard to pressure you into buying and breakfast and it is not necessary.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ianhR6646WP
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your review from your recent visit, I appreciate your comments. We are a full service Hotel and do not have microwaves and refrigerators in our rooms like limited service and extended stay hotels, I apologize for the confusion. I have noted your concerns with our breakfast experience and apologize for your frustration. Sincerely Brian Inman General Manager More 

Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were on the 5th floor close to the elevator. Rooms were quiet and dark which was nice for sleeping in. The bed was comfortable and the room was clean. The location seems close to everything including a Walmart. Ample free parking. A few items worth noting. The rooms do not have refrigerators ( you can request one at the... More 

Helpful?
Thank Ruth D
Washington DC, District of Columbia
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

As a Diamond member with this chain, I always ask for a room on a high floor away from noise like street traffic, elevator, exits, storage areas, and they always always honor my request -- until now. First they put me right by a cupboard area, and not even on the higher floors reserved for Honors members. Then they put... More 

Helpful?
Thank Chris T
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Chris for your detailed review and again letting me know about the issues you experienced, I want to apologize and let you know I have addressed the unique happenings with our Team. I understand your frustration and was glad to have provided your compensation for the inconveniences. Sincerely, Brian Inman General Manager More 

Springfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel, personalized customer service, great rooms, nice people, and a concierge level for elite customers. I've been traveling since 2006, and this is the best DoubleTree in the USA. Seriously. Stay there and love it!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lori S
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Lori for your great review from your recent visit, your comment, "Best DoubleTree in the USA" says it all. I appreciate you letting us know how wonderful your stay was. Sincerely, Brian Inman General Manager More 

Bow, New Hampshire
Level Contributor
187 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff couldn't be be nicer more efficient and pet friendly. Everything was perfect, they even had baked dog treats for my pup. Surprised by a knock on the door it was the "goodies cart". Property was neat and well maintained. as I said its the only place for me to stay when in the area.

Helpful?
Thank Ron J
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Ron for your great review from your stay, we do love our furry guests as noted. I appreciate you mentioning the little things we do to embrace our guests pets and make them feel welcomed as well. Sincerely Brian Inman General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more   less 

Additional Information about DoubleTree by Hilton Springfield

Address: 2431 N Glenstone Ave, Springfield, MO 65803-4735 (Formerly Hawthorn Park Hotel)
Location: United States > Missouri > Springfield
Price Range: $122 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Springfield 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Springfield Doubletree
Hotel Style:
#1 Business Hotel in Springfield
#2 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
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