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University Plaza Hotel and Convention Center

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Traveler (161)
Room & Suite (61)
Dining (16)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center and The Tower Club• Breakfast and Lunch buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including Q Street Perk proudly serving Starbucks and small bites, indoor and outdoor pools, and business center.
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Green
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
82Good for walkers
Grade: 82 out of 100
10Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1,188Reviews
207Photos
7Q+A
100Room tips
Traveler rating
  • 578
  • 293
  • 170
  • 84
  • 63
Time of year
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  • English
Popular mentions
Rooms do not have amenities like microwaves and mini fridges. Wallpaper sagging off walls. Door looked to have been busted in and lock reattached. Had to request towel service. Bathroom had grime around outer edges. No thermo pane windows so room was either hot or cold depending
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Response from LisaUP, Guest Relations Manager at University Plaza Hotel and Convention Center
Responded 2 days ago
Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we have upgraded our guestroom pillows in time for your next stay. I will also follow up with our Engineering team regarding the items you mentioned to ensure they are isolated occurrences. We look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Lisa Manon Guest Service Manager University Plaza Hotel & Convention Center Lisa.manon@atriumhospitality.com
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+4
Hotel's Favorite
My Lady surprised me with a night out in downtown Springfield! She didn’t let me know until the GPS gave it away in the final turns before arriving at the University Plaza Hotel. When we showed up the parking lot was full of cars. Downtown had many events going on that night.
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Response from Lisa M, Front Office Manager at University Plaza Hotel and Convention Center
Responded Dec 8, 2018
So happy to hear you had a great time. We expect to see you again soon!
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Was in town on business with Cox Health. Booked a two night reservation at this hotel. When I arrived I was pleasantly surprised that it exceeded my expectations. Clean, nice friendly staff, conveniently located and quiet. I highly recommend this hotel if your staying in
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Response from LisaUP, Guest Relations Manager at University Plaza Hotel and Convention Center
Responded 2 days ago
Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Lisa Manon Guest Service Manager University Plaza Hotel & Convention Center Lisa.manon@atriumhospitality.com
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The king rooms are spacious. The room thermostat is questionable. I could not adjust the temperature and the fan stayed on all day and all night.. I was chilly throughout my three day stay. The convention facility was perfect. The serving staff was pleasantt, efficient and
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Response from Lisa M, Guest Relations Manager at University Plaza Hotel and Convention Center
Responded 1 week ago
Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Lisa Manon Guest Service Manager University Plaza Hotel & Convention Center Lisa.manon@atriumhospitality.com
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The location of this hotel is very good if you want to be near the university or downtown. For the price the hotel is a value. We were checked in quickly and professionally. All encounters with the staff was first class. When I check the room, many of the lights were
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Response from Lisa M, Guest Relations Manager at University Plaza Hotel and Convention Center
Responded 1 week ago
Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Lisa Manon Guest Service Manager University Plaza Hotel & Convention Center Lisa.manon@atriumhospitality.com
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementUniversity Plaza Hotel and Convention Center
Awesome maintenance! Not!
indoor pool with hot tub and fitness center
flatscreen tv
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Yes, we are 0.2 miles away from Juanita K. Hammons Hall for the Performing Arts. Continue South on John Q. Hammons Pkwy for less than a mile to get there!
1 vote
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Yes, ask front desk for times and destinations.
0 votes
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There is a shuttle. You would have to ask at the front desk for exact time and destinations.
0 votes
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We are a nonsmoking pet friendly property!
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University Plaza Hotel does charge for breakfast. The full breakfast buffet is $10.95 for adults $5.95 for kids and features cook to order omelets. University Plaza Hotel also offers a Healthy Start breakfast that is $6.95 for adults $3.95 for kids. You can book a package deal that includes breakfast online.
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12
"King rooms facing Walnut street are great"
"Only one elevator! Ask to see room location."
"Rooms were outdated and dirty"
"Stay on a lower floor to avoid the elevators"
"Only one set of elevators. Could be noisy near them."
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PRICE RANGE
$99 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
university plaza hotel springfielduniversity plaza hotel and convention center
LOCATION
United StatesMissouriSpringfield
NUMBER OF ROOMS
268
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