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University Plaza Hotel and Convention Center

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University Plaza Hotel and Convention Center
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904 Reviews from our TripAdvisor Community

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Showing 902: English reviews
Neosho, Missouri
Reviewed 4 days ago NEW

Hotel is beautiful I like that it has workout, pool, and spa in it. The only complaints I have is there was black and grey hair in the bathtub and on the towels. We turned heater up to , 72 because or room was cooling off and we never heard it kick on. Everything else was clean and exceptional.

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Helpful?
Thank abboyer81
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I apologize for the cleanliness issues you encountered and will review them with my Housekeeping Manager. I will also follow up with our Engineering team regarding the temperature issue you...

Reviewed 1 week ago

The hotel overall was decent. The first appearance in lobby is great, the staff are all very friendly, but the rooms are tired! The hotel is in a great location to everything. We stayed here to attend a concert at JQH & to visit downtown. We did get a couple massage at the Grove Spa located in this hotel and...

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Helpful?
Thank suek7278
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we are scheduling our rooms to be renovated this fall once the remaining projects in our lobby area are complete. I will also...

Joplin, Missouri
Reviewed 1 week ago

The room was great. The concierge was awesome. Jim was really nice and the man that worked the evening of 2/10/17 was just as great. All the employees were very helpful and very nice. Was one of the best experiences I have ever had from a hotel. Also the Bartender Rosa was really awesome and great under pressure.

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Helpful?
Thank dhubof
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. Thank you for mentioning both Jim and Rosa! They both exemplify the type of service we pride ourselves with providing. I am glad to hear you enjoyed your stay and...

Jefferson City, Missouri
Reviewed 2 weeks ago

Stayed at University Plaza for the Hall of Fame celebration. The staff was friendly and always helpful. My room was comfortable and the breakfast buffet was delicious. Family all stayed here and we had a good time meeting in the atrium.

Review collected in partnership with this hotel
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Helpful?
Thank pauletteh375
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next year at the induction ceremony, or sooner! Have a great week! Sincerely,...

St. Louis, United States
Reviewed 2 weeks ago

Nice Hotel but really needs updates in the rooms/bathrooms They need to take a look at Marriott and Holiday Inn to see what needs to be done. Years ago this was the place to stay but they need a serious renovation in the hotel rooms

Review collected in partnership with this hotel
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Helpful?
Thank Brian B
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to hear that we have a rooms renovation project starting this fall and I believe you will truly be impressed with our new product! We look...

Saint Louis, Missouri
Reviewed 2 weeks ago

From start to finish, my stay at University Plaza has been fantastic! Check in is fast & easy, The food is great. The amenities are more that I can use and easily accessible. The staff is very friendly and accommodating.

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Helpful?
Thank keithrenken
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Kansas City, Missouri
Reviewed 3 weeks ago

We stay annually at this hotel for a softball camp. This weekend we had nothing but trouble. Check in at the hotel is 3 p.m. We decided to check in a little later as they tend to be very busy at 3 p.m. Tried checking in at 345p they told us our room was still not available as they only...

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Helpful?
1Thank ccarey25
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am sorry to hear that your experience did not meet the standards we set for ourselves and apologize for the challenges it created for you and your family. I...

Panama City Beach, Florida
Reviewed 3 weeks ago

The staff are very friendly and helpful. The shuttle driver Randy is the BEST! He knows the area and is happy to share his knowledge with guests. He also will take/pick you up if you need a ride somewhere in a friendly and timely manner.

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Helpful?
Thank pace2017
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. Thank you for mentioning Randy specifically! We will share your comments with both him and the rest of the staff. I am glad to hear you enjoyed your stay and...

Joplin, Missouri
Reviewed 3 weeks ago

Stayed here for a 2 day conference. Was extremely pleased with the facilities, staff, and services. The rooms were outfitted with modern amenities. The meeting room was a perfect fit for our needs and the staff kept it well stocked in between sessions. We ate all of our meals there and I was pleasantly surprised to find that it was...

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Helpful?
Thank Nathan C
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and the food we provided to you and your co-workers. We look forward to hosting you again the next time your...

Suffolk, Virginia
Reviewed 4 weeks ago

It was great, except that there were a couple of times when it took awhile for the shower water to heat up. The breakfast was very good. It had a station for personalized omelettes and for waffles. The staff was very accommodating when I brought something to their attention.

Review collected in partnership with this hotel
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1Thank jwiser2017
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Location: United States > Missouri > Springfield
Price Range: $94 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travelers have asked, with answers from University Plaza Hotel and Convention Center staff and other travelers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A/C does not work well in rooms.”
 of 5 bubbles suek7278, 1 week ago | Read review
“Poolside rooms are great”
 of 5 bubbles dhubof, 1 week ago | Read review
“nice room and comfortable beds”
 of 5 bubbles 963tracie, Dec 23, 2016 | Read review
“Atrium style lobby means all sound travels, no quiet rooms.”
  • not our trash!
 of 5 bubbles angelaaR8175MV, Nov 27, 2016 | Read review
“Suites facing north have a view of downtown SGF.”
 of 5 bubbles dakotat453, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question