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Holiday Inn Express and Suites Springfield - Downtown

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Holiday Inn Express and Suites Springfield - Downtown
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252 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Roseburg, Oregon
Reviewed December 13, 2016 via mobile

Book here after a one night stay at a not so good place in town (baymount). What a great find! Big suite room, king bed that is comfortable, couch and tables, all in good shape. Breakfast was nice too, the regular stuff but plenty of it, cinnamon buns (hot), buffing, toast, cereal and yogurts, etc. Even cookies in the lobby...

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Helpful?
Thank Segmead
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

We love hearing great reviews like this! Thank you Segmead for bringing a smile to my face. We take great pride in offering such a wide range of amenities, many of which you mentioned. The fresh baked cookies are definitely my favorite :) We hope to see you again soon! Christian Roderick Guest Services Manager

San Francisco, CA
Reviewed December 6, 2016

I stayed here for 1 night while on a business trip. This is an excellent Holiday Inn Express. Nothing fancy, but a great stay. The rooms were clean and well-appointed. The bed was comfortable, and the room was large and well laid-out. The bathroom was up to date and clean. Internet was free, and speeds were good. The staff were...

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Helpful?
Thank VivekSub
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you for the terrific review! We are delighted to hear we were able to provide you with a great stay. We always strive to provide a great value when travelling and we hope to see you again soon! Christian Roderick Guest Services Manager

Winston Salem, North Carolina
Reviewed December 1, 2016

The rooms here were comfortable and clean. The staff was very pleasant. The location was great. Walking distance to downtown and right across the street form the 2nd ever Steak and Shake. How could you go wrong? I will tell you. This is the WRONG place to stay if you intend to get any sleep at all during the hours...

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Helpful?
Thank Mark E
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Hi Mark, Thank you for taking the time to leave us a detailed review of your stay. We are happy to hear you enjoyed our rooms, staff, and wonderful location! Your remarks about our housekeeping department are troubling to me and I have looked into this issue for you. We are always training our housekeepers on keeping noise as minimal...

Reviewed November 9, 2016 via mobile

I've stayed here in the past and remember a better hotel than what I saw this time. The color scheme was quite out-of-date and rather dark. Staff was friendly and the room comfortable. But I was not overly impressed with the property. I would probably stay here again, but might choose to look for something a little more modern.

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Helpful?
Thank Robert M
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Hi Robert, Thank you for allowing us the opportunity to hear your feedback. I am very sorry that you were not overly impressed with your stay and we would love the opportunity to make that up to you. We are going through constant improvements to our property in an attempt to maintain a modern design and we will use your...

McPherson
Reviewed October 21, 2016

This is a great property with plenty of fast food options around but did not really see any dining options that were right around the corner. The staff does a good job and the workout facility in good, not great. I would stay again. Please make sure to secure your car. There are no security cameras in the parking lot.

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Helpful?
Thank barrett68
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you so much for taking the time out of your day to review your stay with us. Our entire team is happy to hear you enjoyed your visit. We love our downtown location, as we have over 45 dining options within a 10 minute walk of our front door. We do have overnight staffing and security to ensure your...

Reviewed October 18, 2016 via mobile

Everyone was very helpful and friendly. Nice rooms. Beautiful place! I can't do glass elevators, so they directed me to the service elevator, which was great! Easy check in. Plenty of parking. Family friendly, extremely comfortable beds.

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Helpful?
Thank Deina H
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Hi Deina, Thank you so much for taking the time to leave us such a kind review. We love getting the chance to serve you and are very thankful for the opportunity. Your very words will be passed on to our entire team. We hope that you consider us next time that you are in Springfield! Christian Roderick Guest Services...

Reviewed September 29, 2016 via mobile

Very nice Hotel. It's just around the Corner from Missouri State University. Where my son attends school. Just blocks away from the Downtown area. There are plenty of places to eat, drink and just have a good time.

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Helpful?
Thank Dan W
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Hi Dan, Thank you for taking time to review your stay. We love our Downtown location that provides our guests with close access to everything Springfield has to offer! We hope to serve you the next time you visit campus! Thank you, Christian Roderick Guest Services Manager

Saint Louis, Missouri
Reviewed September 24, 2016

Stayed here for 3 nights the last week in August on business. Was pleasantly surprised at the newer design and layout of this hotel. Great location downtown, with a most friendly staff. The lady at the front desk sincerely apologized for a bit of delay in checking me in, yet was not necessary. Quiet, clean and nicely appointed room! Nice...

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Helpful?
Thank EJ N
Christian R, Guest Services Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review

Thank you for taking the time to leave such a kind review. We are delighted to hear that your stay went well! We pride ourselves in keeping our interior and exterior in pristine condition. Our team will be excited to hear your kind words about them and we look forward to hosting your next stay in Springfield!

Kansas City, Missouri
Reviewed September 19, 2016

Close to our route. Very friendly and helpful. Love the décor. Very clean modern spacious rooms. We were caught in a terrible rain storm on the way and were offered towels for our dripping bikes and bodies. Good breakfast offerings and coffee. Was surprised they only had one washer and dryer.

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Thank Giro20_Hike4Life
Management response:

Thank you so much for taking time to leave us a great review. We love hearing when our guests enjoyed their stay. Being a part of the historic Route 66 is one of the great features of our incredible downtown location. We enjoy the chance to serve riders like yourself, business people, and leisure travelers alike. We hope to host...

Modesto, CA
Reviewed September 15, 2016 via mobile

We appreciated the upgrade we were given. The room was spacious and exceeded our needs. Staff was very helpful and friendly. Fitness center was ok. Appreciated the large lobby and breakfast area. Will return when in the area.

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Helpful?
Thank MaryModesto
Management response:

Thank you so much for such a great review! Here at HIE Downtown Springfield, we pride ourselves on exceptional service, great amenities, and most importantly a wonderful night's sleep. We are so happy to know that we achieved our goals during your stat. The next time you find yourself in Springfield, we would be delighted to serve you again! Christian...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Zooquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our indoor and outdoor hot tub, outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more   less 

Additional Information about Holiday Inn Express and Suites Springfield - Downtown

Address: 1117 East Saint Louis Street, Springfield, MO 65806
Location: United States > Missouri > Springfield
Price Range: $103 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield - Downtown 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia and Travelocity so you can book your Holiday Inn Express and Suites Springfield - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn
Hotel Style:
#6 Family Hotel in Springfield
#9 Green Hotel in Springfield
#18 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Springfield - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure to not plan on any sleep during housekeeping hours.”
 of 5 bubbles JimmyJ358, Dec 1, 2016 | Read review
“Don't get room 200. You hear doors banging shut all night.”
 of 5 bubbles Giro20_Hike4Life, Sep 19, 2016 | Read review
“Handicap rooms are huge and have walk in shower and a roll out bed, microwave and fridge.”
 of 5 bubbles barbaram401, Aug 4, 2016 | Read review
“we had a 1st floor and it was very quiet next to the pool area.”
 of 5 bubbles 436jrl, May 7, 2016 | Read review
“If you need a room with a mini-fridge, make sure you request it.”
 of 5 bubbles Ray-Chase, Apr 1, 2016 | Read review
5 of 5
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