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Courtyard by Marriott Springfield Airport

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3527 West Kearney, Springfield, MO 65803
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Courtyard by Marriott Springfield Airport
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200 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When we are in Springfield we always stay at this Courtyard. They are all about Customer Service. The rooms are clean and the food is good at the Bistro. Checking in and out is a breeze. I would Highly recommend it.

Helpful?
1 Thank Reeny104
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Reeny104, Thank you for the great review & recommendation! I am so happy you choose the Courtyard in Springfield. Sincerely, Shelley Copeland, GM More 

Glen Ellyn, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this property 5 times in the past 3 months, and have had little to no complaints during the first 4 stays. I am a relatively easy-going customer, and I usually just request that the room is clean and that they listen to my basic and easy requests. This was not the case on my 5th stay.... More 

Helpful?
Thank nick988
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

nick988, I wish you would have had a better experience at our hotel. The stain on the linen is unacceptable. I also apologize that our housekeeper had thought you had departed that morning. The majority of our Guests do not check-out since we do not require this. You always have access to your guestroom until noon at our hotel (or... More 

Bloomington, Indiana
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While traveling by car in January an unexpected evening ice storm hit the Southern Missouri area and I was about 30 miles from Springfield, MO. I called and booked a room at the Courtyard in Springfield. Traffic on the iced over I-44 was traveling at 10-15 miles an hour with cars skidding off the highway everywhere. Of course all sensible... More 

Helpful?
1 Thank fcmuscato
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

fcmuscato, Thank you for your review. We had a line of Guests the next morning that wanted to commend our Staff on handling this icy situation. We know it can be incredibly stressful for travelers to have this unexpected interruption in your trip. I am happy we were able to brighten your evening. We appreciate your comments. Please visit again... More 

Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Almost always stay at Marriott this one is just really average but nice place there is a lot of remodeling going on and they need more carts to carry your things to the room. But I would stay hear again. Not munch near buy as for as food that's all about 2 miles away nice little indoor pool every thing... More 

Helpful?
1 Thank Randy V
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Randy V, Thank you for reviewing our hotel. I hope that you were not inconvenienced by our plumbing upgrades on the west end. We have only been allowing work during regular business hours to minimize guest impact. This is a brief project that should be completed quickly. I am happy that you had a clean experience too. We a very... More 

Springfield, Missouri
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Dated design A window unit AC/Heater? at $200 a night? Trying to blow hot air across the length of the room, didn't work but did drown out TV which had the volume blocked at 50%. Smallest closet I have ever seen in any hotel. This hotel used to be near the airport, 10 years ago they built a new airport... More 

Helpful?
Thank G_Friedrich_M
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

I wish that you had given our Guest Service personnel an opportunity to resolve this for you. The city did have a water main break related to the excess rain in our area that could not be fixed by hotel staff. I appreciate that you did not wish to yell at anyone, but we are trained to assist our guests... More 

Level Contributor
102 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

Made reservations on line (prepaid). Easy, Easy. When we arrived...we were warmly welcomed. Asked to have a room close to other family members, which was arranged. Room clean & well appointed. Very nice firepit and furniture in the courtyard. Very fun happy hour. Highly recommend.

Helpful?
1 Thank Gail R
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Thank you for your review! I hope you can return if you have any other students at MSU. We are happy to make any arrangements for you and your family. Sincerely, Shelley Copeland, GM More 

Joplin, Missouri
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 4, 2015

This hotel has clean rooms and a friendly staff. They have a small bistro where you can buy food, including breakfast. There is a building marked Cafe next door, but it is NOT in service. The nearest fast food isn't too far, but a nice restaurant is a couple of miles away. The rooms are nice with some having a... More 

Helpful?
2 Thank 200nightsontheroad
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Thank you so much for the five star review and traveler tips. I am happy you had a great stay with us and hope to see you again. Sincerely, Shelley Copeland, GM. More 

Bellevue, Washington
Level Contributor
210 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed October 13, 2015

My wife and I recently (last week) arrived at airport without a reservation and asked several airport staff for a recommendation - which ended up this hotel, Doubletree and Holiday Inn. We were able to receive a small affinity discount (only one who would offer) and checked in. Clean hotel, bright lobby with nice staff, especially the shuttle drivers. Brenden... More 

Helpful?
4 Thank Brian12154
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

Brian12154: Thank you so much for your review and travelers tips. I will share your comments about Brendan with the team and give him a STAR. Enjoy your travels! Sincerely, Shelley Copeland, GM More 

San Mateo, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 21, 2015 via mobile

Had an excellent staff and superb accommodations, very nice stay! They have an outdoor fire pit that was very nice and it was a way to meet other guests. Had great time. The only down side I could see is there isn't much around the hotel to go eat at.

Helpful?
2 Thank DavidBishopp
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

DavidBishopp: Thank you for the great review! We love to hear from happy Guests. Please visit us again when you are in Springfield. Sincerely, Shelley Copeland, GM More 

Seneca Falls, New York
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 20, 2015

Excellent service, small but terrific pub within the Courtyard. Shuttle service to and from the airport was quick and easy. Very accommodating and convenient! Beds were extremely comfortable and decor was pleasant.

Helpful?
2 Thank KarenHBeals
CourtyardSGF, General Manager at Courtyard by Marriott Springfield Airport, responded to this review

KarenHBeals: Thank you for the 5-star review! We love that you enjoyed your stay and were able to enjoy our property. Sincerely, Shelley Copeland, GM More 

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