We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveling through St Louis, we stopped here for the night. Being a Marriott member we, of course always stay at one of their properties. Having stayed for the last two nights at two other properties and having great experiences, this was a real let down....More
1 Thank CSHL43
Response from Ron W, General Manager at Courtyard St Louis Downtown WestResponded November 24, 2015
I apologize that we did not meet your expectations. I wish you would have reached out to us during your stay so that we could rectify the issue. We strive for great customer service and we dropped the ball here. Thank you for being loyal...More
This property is always a pleasure to stay in. The rooms are smartly appointed. Ms. Yuanna with housekeeping is a credit to the Brand! Our room was always kept up to scratch and her professional demeanor should replicated throughout the industry. My wife and I...More
1 Thank Aaron P
Response from Ron W, Front Office Manager at Courtyard St Louis Downtown WestResponded November 13, 2015
Thank you so much for the review! I will let Brianna and Yuanna know how much you appreciated them during your stay. They are great additions to our team. We hope that we will see you again soon!
If I were to rate just the hotel, it'd be a 3 out of 5. There's nothing super special about the property. It's very cookie-cutter for the type of hotel, even the artwork is the same as at other hotels I've stayed in. But the...More
Response from Ron W, Front Office Manager at Courtyard St Louis Downtown WestResponded November 4, 2015
Thank you for all of your kind words! I am so glad that our staff were able to make your stay with us such a good one. I will pass on your praise to all of our staff and tell them to keep up the...More
Can not think of one good experience from staying here.
1) Front desk was very rude when I was checking, it should matter if i check-in at 6pm or 2am like I did, very unprofessional and rude.
2) the layout of the hotel is confusing/long...More
Response from Ron W, General Manager at Courtyard St Louis Downtown WestResponded October 29, 2015
I apologize that we were unable to meet your expectations. Our hotel is 100% smoke free but we will be sure to investigate if this policy may have been violated by a guest. I will be sure to share your feedback with our leadership team...More
Our trip to St. Louis was an enjoyable time and the staff at the hotel made our trip a more memorable experience. From the minute we arrived till our departure, the staff at the Courtyard downtown St. Louis made sure everything we needed was available...More
Thank Marianna M
Response from Ron W, Front Office Manager at Courtyard St Louis Downtown WestResponded October 16, 2015
Glad you enjoyed your stay and you looked good driving around in the convertible.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$146 - $262 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms ,
Number of rooms
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Hotels.com, Priceline, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, Cancelon and HotelQuickly so you can book your Courtyard St Louis Downtown West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
United States >
Saint Louis >
Also Known As
Courtyard By Marriott St. Louis Downtown Hotel Saint Louis ,
And just so you know - uber seems to be more expensive in St Louis than other major cities such as DC, Tampa, etc. There is NOTHING decent to eat within walking distance other than the hotel café. I wish I would have tried... More
And just so you know - uber seems to be more expensive in St Louis than other major cities such as DC, Tampa, etc. There is NOTHING decent to eat within walking distance other than the hotel café. I wish I would have tried it earlier in my trip because my lunch was great!
Are you sure you want to delete this answer?
"Rooms have mini balconies with sliding glass doors and screens. My view was ok."