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Courtyard St Louis Downtown West

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Courtyard St Louis Downtown West
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213 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Welcomed very warmly on arrival Front desk very nice all the young ladies and the young manager. I forgot my iPhone charger and called down to see if they had one I could borrow. Not only did they find a charger, they brought it to my room. Great customer service. Beds comfortable. Quiet

Helpful?
Thank jean5sons
Ron W, Front Office Manager at Courtyard St Louis Downtown West, responded to this review

I am so glad that I was able to find a charger for you! I am also glad that you enjoyed your stay with us and we hope to see you again! More 

Chicago, Illinois
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The pros: Staff was very nice; was able to check-in early; quick check-in; received a room upgrade; room was clean and everything worked. Opportunities for improvement: Room felt damp and there was a musty smell; room was pretty dark even with all lights on (and since room opened up to courtyard, opening up the drapes meant people could look in).

Helpful?
Thank LT55
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

Thank you for your feedback. We are currently working on the dampness issue and hope to have that corrected in the near future. More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 12, 2016 via mobile

This location is great, close to downtown and Forest Park area, where the zoo is located. My stay would have been perfect except for the ANTS!! The problem seems to be minimal or they are in the process of eliminating them. I live in Texas, so I am extremely familiar with ants. These ants were just pests. They're not like... More 

Helpful?
1 Thank Miss A
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

So sorry you experienced problems with ants while you were here! I am glad that you enjoyed your stay otherwise and we hoped to see you again. More 

Jonesboro, Arkansas
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 9, 2016 via mobile

I booked this hotel during my visit to St Louis for a concert at Scottrade Center. The hotel was very much within walking distance to the venue and close to a few restaurants/bars. The hotel appears a little dated, but the lobby and rooms have been updated. Each of the staff members that I encountered were very pleasant and helpful.... More 

Helpful?
Thank ASU_RT
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

Thank you for your feedback and we are working to resolve that odor issue. More 

Rugby
Level Contributor
284 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed August 1, 2016

This is a reasonable hotel in quite a safe location. The rooms felt a little tired and in need of a refurb, although the shower in my room was good. There is also a great choice of breakfast/lunch items at the small lobby shop, these were all served by really friendly staff. All staff were in fact great. If they... More 

Helpful?
Thank GorillaFoot
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

The Bistro and all of our staff thank you for your kind words. We hope to see you again. More 

Jackson, Tennessee
1 review
5 of 5 stars Reviewed July 27, 2016

We had three rooms adjacent to one another (we were appreciative of that) and were pleased with our one night stay. We had quick access to downtown attractions including Busch Stadium, the arch and Union Station.

Helpful?
Thank doctorKinbigJ
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

I am glad that we were able to accommodate the adjacent rooms for you! Hopefully we will see you again soon! More 

Lincoln, Nebraska
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 26, 2016

We had a very nice stay here. The room was comfortable, the bed was exceptionally comfortable for a hotel bed. There was a very nice little bistro on site but no full service restaurant, which we felt was a little disappointing.

Helpful?
Thank vevh444
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

I am glad that you enjoyed your stay. The Marriott beds are very comfortable and I am glad that you enjoyed it! More 

cambridge
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 26, 2016

Was there for 3 days. The location is great. Not too far to the union station and not to far to SLU. The price is good. Front desk staff are also very help. If you are coming to do business with the university, this is The place.

Helpful?
Thank sleeper24hr
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

We get a lot of SLU business because of our close proximity. Hopefully we will see you again next time you are visiting! More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Staff was friendly, free parking was nice. Hotel decor was updated and generally welcoming. Proximity to Busch Stadium isn't bad...unless the heat index is 110°. Breakfast is not free and there are limited options to eat around the hotel. I've stayed in better Courtyards, but then I've stayed in lesser ones too.

Helpful?
Thank James M
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

That is a very hot walk in the summer! We are glad that you enjoyed the city and the hotel while you were here and we hope to see you again! More 

Fitchburg, Wisconsin
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 20, 2016

The hotel was clean and well maintained, staff were friendly, parking lot was safe. I would stay here again because of all of this and its prime location. We did not eat any of the on site food so I can't comment on that. The pool was also nice

Helpful?
Thank Jocelyn W
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review

I am so glad that you enjoyed your stay with us! I will let our staff know what a great job they are doing. We hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard St Louis Downtown West

Address: 2340 Market St, Saint Louis, MO 63103-2517 (Formerly Courtyard St. Louis Downtown)
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $135 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard St Louis Downtown West 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott St. Louis Downtown Hotel Saint Louis
Courtyard Hotel Saint Louis
Courtyard Saint Louis
Saint Louis Courtyard
Saint Louis Marriott
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