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999 N 2nd St, Saint Louis, MO 63102-2571
6 people are viewing this hotel
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Traveler (402)
Room & Suite (543)
Dining (49)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel St. Louis
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 154 in Saint Louis
Location
4.4
Cleanliness
4.8
Service
4.7
Value
4.3
Bringing new cachet to the downtown riverscape, Four Seasons rises above the city minutes from the central business district. Enjoy unrivalled access to stadium sports and the Lumière Place Casino, right downstairs. Then escape into Four Seasons tranquility – where views of the Gateway Arch and the Mississippi are as big as the Midwestern sky.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking garage
Wifi
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Yoga classes
Sauna
Restaurant
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Massage
Massage chair
Salon
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Spanish
1823Reviews19Q+A100Room tips
Traveler rating
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Most Recent
Darbye wrote a review Jun 25
2 contributions
Our stay at The Four Seasons was beyond words. Each and every member of the staff was exceptional and made sure we were taken care of from the moment we approached the building through our entire stay. The city view and rooftop pool area were what we enjoyed most! We only wish we had more time to stay and enjoy their incredible amenities!
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Review collected in partnership with Four Seasons
Date of stay: June 2022
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Katie S wrote a review Jun 24
New York City, New York2 contributions
Unfortunately, I would not recommend this hotel for families. To start with positive, loved the pool, location, and the breakfast was delicious. I booked through FHR and check in and welcome treat were seamless. Our second breakfast had a waitress that had awful service. Coffeee wasn’t refilled, kids food wasn’t brought out early as requested, didn’t have proper silverware or butter for toast when it came out. I had to get up multiple times and find someone to help and ask for what I needed, which is not what I expect of a four seasons. The host was also rude both days about where we could walk and not walk outside- essentially telling us we needed to go through the restaurant to get outside even though the servers used the gate by the bar. I also don’t get how tables aren’t set and ready to go first thing. Finally, my husband brought the two year old to the lobby and they both got yelled at for hanging around even though there was nothing dangerous and my husband was keeping a close eye on him. Little things too- like a rag on the lobby floor from 6-8a until I said something, beer can in elevator and the front desk not knowing where ice machines were made it feel like special. I gave feedback last Sunday to manager and was told someone would be in touch and there has been no follow through. Oh- and my daughter was yelled at by a waitress for playing in the shallow pool, which she is allowed to swim in, because people were eating nearby. I had already told her not to splash and she’s 7 so can listen, but also don’t put a table next to a swimmable pool that is actively used! Hotel seems to cater to gamblers and conferences, I would try somewhere else if I’m in St. Louis again.
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Date of stay: June 2022Trip type: Traveled
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Dawn S wrote a review Jun 2
2 contributions1 helpful vote
Seems like St Louis is beginning to invest in downtown with new hotel and venue options which is great to see. We are former residents of the city and would never come into city unless for game or concert and would promptly leave when event was over. So thought we'd give downtown a try. Picked Four Seasons because of reputation and past stays at other properties. This one was just okay. Came in during a wedding reception and the guests were in the way of other hotel guests. Would be better if they had a separate event space where they were away from other hotel guests. Pool space was nice but super windy, wonder if it's always like that based on location. Arch view from our room was good view of the monument but ugly looking at rooftops all around. The freeway close to hotel was noisy at night as was the music piped up from the pool area. Not what I've come to expect from Four Seasons properties. Room was clean, good size and comfy bed. Staff was very nice and friendly. Overall though, too much money for what should have been an exceptional stay.
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Date of stay: May 2022
1 Helpful vote
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded 2 days ago
Thank you so much for staying with us and sharing your experience as well as your feedback, we look forward welcoming you back in the near future, Have a great week!
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Fernando M wrote a review May 2022
Saint Louis, Missouri5 contributions8 helpful votes
I have been several times and I love it. I went with my wife last weekend to Four Seassons St Louis and surprisingly, we found a hole on the duvet cover of the bed and huge hole on the robe. It is not very important but this is something that they need to care of if they want to maintain the excellence of the name.
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Review collected in partnership with Four Seasons
Date of stay: May 2022
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded May 6, 2022
Dear Fernando M, Thank you so much for sharing your experience and my sincerely apologies for your inconvenience, this is not the level of guest experience we would like to provide at our property, will review internally, investigate and get this addressed in no time but please feel free to contact if there is anything we can do to assist in the future. Wishing you a great weekend.
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TNLikes2Travel wrote a review Apr 2022
Tennessee77 contributions61 helpful votes
As a "view person" I loved the floor to ceiling window that allowed a view of the arch and the river. Very comfortable bedding. Good wifi for streaming. Spacious bathroom with a tv in the mirror (The grandchildren would have loved it.). Delicious breakfast, especially the little gem salad. Good drinks, burgers and fries in the bar, along with the view. Everyone was friendly and helpful. Highly recommend contacting Trish, the in house concierge. She was so helpful! She secured reservations at a restaurant on The Hill that I was not able to make calling personally. Also researching and sharing times the Cathedral Basilica was open and closed for weddings (the mosaics are incredible!) and free concerts at the Jazz Museum. Thank you, Trish! Four Seasons is fortunate to have you.
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Date of stay: April 2022
Value
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Sleep Quality
Room Tip: If you like a view. 16 floor arch view room. See the arch and the river. Higher floors are more...
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded May 6, 2022
Dear Elizabeth J, Thank you so much for staying with us and sharing your experience. Very happy to read that you have had a fantastic experience, stay at our property and will certainly share your post with Trish as I am sure she will be delightful to read. We do hope to welcome you back in the near future. Have a fantastic day.
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td397 wrote a review Mar 2022
Florida605 contributions325 helpful votes
Our arrival was for business, not pleasure, but staying at the Four Seasons St. Louis made it pleasurable. The staff was top notch and at your service (even with the staffing and worker situation after Covid). The hotel is immaculate, rooms are luxurious and the views of the city are beautiful. There is a casino next door in this district but we took Uber into the downtown. Overall... one of the nicest 5* hotels we have stayed at recently. Four Seasons St. Louis was one of the best FS I have stayed at in any urban location. Thanks.
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Date of stay: March 2022Trip type: Traveled
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded May 6, 2022
Dear td397, Thank you so much for staying with us and sharing your experience. We are very happy to read that you have had a fantastic experience, visit and we hope to welcome you back in the near future. Have a great week.
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opuseb wrote a review Mar 2022
Rochester, Michigan23 contributions8 helpful votes
This was by far one of the nicest places we have ever stayed. The view of the Arch from the floor to ceiling window is surreal. We would open the blinds and sit and talk. Just taking in the view. The room was beautiful. The food at the restaurant and room service were top notch. The entire staff is extraordinarily friendly and helpful. It is centrally located to almost everything there is to do in St. Louis. This is a must stay.
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Review collected in partnership with Four Seasons
Date of stay: March 2022
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded May 6, 2022
Dear opuseb, Thank you so much for staying with us and sharing your experience. We are very happy to read that you have had a fantastic experience at our property, we hope to welcome you back in the near future. Have a fantastic week!
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awinter3634 wrote a review Feb 2022
1 contribution
My sister and I stayed for a sister’s weekend getaway. Overall the best place to stay in STL. The spa is amazing, service is exceptional. The food at Cinder was delicious! Our in room dining breakfast was perfect as well.
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Review collected in partnership with Four Seasons
Date of stay: February 2022
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded Mar 9, 2022
Dear awinter3634, Thank you so much for staying with us and sharing your fantastic experience. We look forward seeing you as well as your sisters back in the near future, please let us know if we can assist. Have a great week.
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Riva S wrote a review Feb 2022
2 contributions
Ok this review is a little long, but I mean every word and this needs to be shared. Christmas 2021 I traveled to St. Louis to visit family for the first time since the pandemic began. After traveling most of the day all I could think about was dropping my bags in my room and heading straight for the spa. I had not been to the spa since 2019. I planned to visit the steam room and whirlpool every night of my stay. Heaven! I read all available literature to prepare for my visit so you can imagine my disappointment when I arrived, dropped my bags, grabbed my flip flops, headed to the spa, and was told that to partake in the amenities I must purchase a service. Now, I had every intention of one day purchasing services but not every day. This was the first time in my life I ever said these words, “I’d like to speak to a manager”. I was told that since the pandemic the policy had changed. I was disappointed to the point that I was on the verge of tears. I am not a wealthy person. I saved and planned and dreamed of this Christmas gift to myself. I texted the front desk as I headed back to my room stating I would be leaving and requesting a refund when I get downstairs. That spa made the cost of the room so worth it in my mind. To not have that access…nah I’m going to go somewhere else for just a room. When I got to the front desk Anthony Mancillas (front desk manager) was there waiting for me. He apologized and as I stated I read ALL the literature available and there was no mention of spa amenities available only with a service purchase, he agreed that the policy change was not published. He offered me an upgraded room and I was just flustered and nearing tears. What do I do? Fine. Yes, I accepted the upgrade. Of course, the suite was lovely, but I came specifically to melt in the steam room. Less than 10 minutes later the phone rings from the front desk. Mr. Mancillas was checking on me and apologized again and offered me the use of the spa after closing. He stated security would be there to let me in. What?! Yes (running to grab my flip flops and head the elevator). People when I tell you they could have scooped me up with a spoon afterwards. I thanked the attendant and security as I floated back to my room. I got my PJs on and got under the covers after a long day, ready to fall blissfully asleep (man, I love those black out curtains). But before I could fall asleep the phone rang again from the front desk. They were checking on me and I gushed telling them how thankful I was. But wait, there’s more. Why was I offered the opportunity to access to spa after hours every night for the rest of my stay (an additional 3 days)!! What are you saying right now?! I thanked them profusely. This is why the Four Season is 5 stars! The service is exceptional. While I didn’t take them up on the additional days (I felt guilty having an attendant stay after their shift just for me), I was floored by the offer. The way they attended to me…I can’t express how much they made this single mother of four feel like a head of state. Thank you, thank you, thank you!
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Date of stay: December 2021
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded Mar 9, 2022
Dear 724rivas, Thank you so much for staying with us and sharing your experience. I am very happy to hear that your overall time at the property was very positive, relaxing, will certainly recognize Anthony for going above & beyond to make sure your are well taken care of. We look forward welcoming you on another visit and let us know if there is anything we can do to assist. Have a fantastic week.
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Passionfruit23 wrote a review Dec 2021
Boston, Massachusetts55 contributions57 helpful votes
We stayed here for a weekend to visit the city and loved every minute of it.Staff was wonderful, food superb, and a sexy vibe. We spent almost a whole day at the pool and It felt like paradise. Can't wait to go back.
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Date of stay: July 2021
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1 Helpful vote
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Response from Alper Oztok, General Manager at Four Seasons Hotel St. Louis
Responded Mar 9, 2022
Dear Passionfruit23, Thank you so much for staying with us and sharing your positive experience. Look forward welcoming you back in the near future again. Have a great week!
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PRICE RANGE
$413 - $607 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel st. louis, four seasons st louis, four seasons saint louis, saint louis four seasons
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
200
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Frequently Asked Questions about Four Seasons Hotel St. Louis
Which popular attractions are close to Four Seasons Hotel St. Louis?
Nearby attractions include The Dome at America's Center (0.3 miles), Lumiere Place Casino (0.1 miles), and Morgan Street Brewery (0.2 miles).
What are some of the property amenities at Four Seasons Hotel St. Louis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel St. Louis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel St. Louis?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Seasons Hotel St. Louis?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Four Seasons Hotel St. Louis?
Conveniently located restaurants include The Old Spaghetti Factory, Cinder House, and Joey B's on the Landing.
Are there opportunities to exercise at Four Seasons Hotel St. Louis?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Four Seasons Hotel St. Louis located near the city center?
Yes, it is 0.9 miles away from the center of Saint Louis.
Are any cleaning services offered at Four Seasons Hotel St. Louis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel St. Louis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel St. Louis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.