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Hilton St. Louis at the Ballpark

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2,707 Reviews from our TripAdvisor Community

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Showing 2,667: English reviews
Columbia, Missouri
Reviewed 4 days ago NEW

Have stayed here several times over the years. Two towers pack a lot of folks across the street from Busch stadium, so when the Cardinals are playing, the room rates are high. The rooms facing Busch usually cost more, therefore, ironic since the rooms the other way see more of the city sights that might interest most other travelers. Make...

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Helpful?
Thank jishenker
Reviewed 4 days ago NEWvia mobile

Stayed here for the national notill conference. The price of the room was reasonable but the taxes were over 17%. The room in the west tower was nice but other guests told me the east tower was under construction/remodeling. The bathroom was a bit small but functional. I was surprised at the John Wayne tp though. Would have expected a...

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Helpful?
Thank Jim J
St. Louis
Reviewed 4 days ago NEWvia mobile

My daughter and I stayed here for a dance convention weekend. Hotel had a great AAA rate of $120 per night on line. The king bed room was small. The bathroom door barely misses the toilet to open and close door. The room is dated with old wallpaper and furnishings. There is a safe in the closet. No fridge or...

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Helpful?
Thank llamamamaof2
Atlanta, United States
Reviewed 1 week ago

Great location for St. Louis. Middle of everything! Close to a lot of great eating places. Ball park village and the stadium are very close as well. Lot of construction going on right now that took a little away from the place this time, but most times is fine.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Blaine H
Management response:

Thank you very much for your feedback. Being in the heart of downtown is one of the many benefits of staying here at Hilton at the Ballpark. Unfortunately, the city is undergoing some construction on the streets, but it should be completed soon. Thank you again for your feedback and business. We look forward to seeing you again during a...

Manila, Philippines
Reviewed 1 week ago via mobile

I had a quick trip to St Louis so I stayed at the hotel. Staff are friendly but the rooms need some upgrading. The food in the bar was ok but I would not recommend you eat at the bar. Other issue was parking. They charge more than 30 USD a day then must think they are in a major...

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Helpful?
Thank ljjljj
Management response:

Thank you so much for taking the time to fill out the survey. We apologize that your stay was not to your standards. We are unable to make changes if we are unaware of the issues you had during your stay. Just so you are aware, we are currently undergoing renovations in our east tower which will address some of...

Baltimore, Maryland
Reviewed 2 weeks ago

We came in for the Winter Classic. Hilton did a great job hosting fans for this and everything that we could have hoped for, we got. Breakfast was awesome and the staff was always helpful. Great location. Easy to find. Pay the little bit extra for valet. It is more than worth it for convenience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brennaford
Management response:

Thank you so much for your feedback. We take pride in our proximity to Busch Stadium as well as so many great locations here in downtown St. Louis. We look forward to seeing you again, hopefully during a Cardinals game! Thank you again for your time and business.

St Charles, United States
Reviewed 2 weeks ago

When we arrived, the hotel had moved us to another building because that floor was closed but yet charged us for the Suite. I called once I saw the charges and was compensated with a 1 night stay but not a Suite, when I asked they said we would have to pay for the upgrade. Very dissapointed. It was New...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 242sherryt
Management response:

First off, happy anniversary! Thank you so much for your business and for taking the time to share your experience with us. We greatly apologize about the confusion regarding your suite. You had fair expectations during your stay and we just hope that you give us an opportunity to serve you again if you are ever back in the area....

Tucson, Arizona
Reviewed 2 weeks ago

I flew up to St. Louis to see my favorite hockey team the Blackhawks take on the St Louis Blues with a good friend of mine who lives back there. I did a lot of research, and chose this hotel because it was across the street from Busch Stadium, Ball Park Village, Busch Brewery and Scott Trade Center. The rooms...

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Helpful?
Thank lhoward53
Management response:

Thank you so much for your stay here at Hilton Ballpark. We take great pride in our customer service, and being next to Busch Stadium is one of the great benefits of staying with us. We have an entire tower being remodeled so if you decide to stay with us during a Cardinals game, hopefully you will be able to...

New York City, New York
Reviewed 2 weeks ago via mobile

If you are attending an event at Busch Stadium and need to stay downtown, go to the Westin. If it is booked, go to an airbnb. Do not for any reason stay at this hotel. The food is terrible, the rooms uncomfortable and loud, the maids haphazard and the front of house staff untrained.

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Helpful?
Thank NYCMike96
Management response:

Thank you so much for your business and for taking the time to share your experience with us. We sincerely apologize that the food was not to your liking and the fact that you had a less than perfect experience. We are better than that and we can only ask and hope that you will come back and give us...

Saint Louis, Missouri
Reviewed 2 weeks ago

Do yourself a favor and pick Marriot Promised a king but apparently arriving on time is not convient for the Hilton and doesnt allow them enough time to clean their rooms so doible bed it is! For the money that I spent on the room I would expect to get what was guaranteed. Not satisfied at all with their excuses

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank michellelP4393YK
Management response:

Thank you so much for your business and for taking the time to share your experience with us. We sincerely apologize that you did not receive the room type that you requested and we're sorry that you were displeased with being offered excuses. The bottom line is that you had a fair expectation and we failed to meet it. We...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Three Sixty
Three Sixty
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff

Additional Information about Hilton St. Louis at the Ballpark

Address: 1 S Broadway, Saint Louis, MO 63102-1703
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $117 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
Reservation Options:
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#19 Business Hotel in Saint Louis
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Questions & Answers

Here's what travelers have asked, with answers from Hilton St. Louis at the Ballpark staff and other travelers.
10 questions
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Poplar Bluff, Missouri
Long Island, New York
6 months ago
Roy, Utah
7 months ago

See all questions (10)

Questions? Get answers from Hilton St. Louis at the Ballpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are coming for a baseball game, some rooms look into the stadium -- but it'll cost ya”
 of 5 bubbles jishenker, 4 days ago | Read review
“As noted above - the 06 rooms have a great view of the Arch.”
 of 5 bubbles Tom82752, Dec 3, 2016 | Read review
“West tower is quiet and has view of arch”
 of 5 bubbles Lana1940, Nov 25, 2016 | Read review
“Pick a room in the east tower on an upper floor for a great view.”
  • Morning view of Gateway Arch with rising sun
  • The sleep alcove
  • TV, desk etc.
  • A sitting area
  • Night view of Gateway Arch with full moon
  • View of Jefferson National Expansion Memorial from room
 of 5 bubbles practans, Nov 20, 2016 | Read review
“Views everywhere!”
 of 5 bubbles suemG9148SZ, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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