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Hilton St. Louis at the Ballpark

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Hilton St. Louis at the Ballpark
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2,523 Reviews from our TripAdvisor Community

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Showing 2,486: English reviews
Cape Girardeau MO, United States
4 of 5 stars Reviewed yesterday NEW

Overall pleased with hotel cleanliness and locale but elevator service is horrific; service in bars and restaurant is poor. More staffing is necessary. Can't even get waiters and waitresses to look at you let alone take your order.Room still not cleaned at 5:00PM.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard S
Ft Worth, TX
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location is what brings this to 4 stars. You are right across the street from the stadium and ballpark village. It was cool being able to hear the crowd from your room during a game and kind of have an idea of what was going on while watching the game from your room. Though it was somewhat hard to... More 

Helpful?
Thank swindy10
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your review! We are so pleased that you enjoyed your time with us and we hope to serve you again soon! More 

Chicago, Illinois
Level Contributor
12 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hilton has very friendly Staff and your stay will be enjoyable. Great location to explore the many activities St Louis offers. Rooms are clean and very accommodating and perfect amenities. Across the street from the Cardinals baseball park is an added plus.

Helpful?
Thank dicksayad
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

We are so happy that you enjoyed your time with us and that you chose to take the time to share your feedback with us! We hope to serve you again soon! Thank you again for your business and for your review! More 

Belvidere, IL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed one night . Conveniently located across the street from the ballpark, Ballpark Village and not to far from one of the local casinos. Room was clean and fairly priced. Valet seemed to be a llittle pricey. I would stay there again.

Helpful?
Thank TheTravelers99
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your review! We are so pleased that you enjoyed your time with us and we hope to serve you again soon! More 

Memphis, Tennessee
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For the HILTON name I have to say I expected a little more than what we had. Rooms were clean, double beds instead of queen beds. If your going to the ballgame its great but they are definitely charging you more for the convenience. Just saying for the Hilton name I expected more.

Helpful?
Thank Danita J
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and for your feedback! We apologize that we did not completely live up to your expectations, but we do value your business and hope you'll come back and see us again if you are ever back in the area. More 

Al Ain
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great view of Busch Stadium. Friendly waitresses and bartenders. Decent mushroom pizza. But not impressed with the soft drinks or the bottled beer. Both were flat, despite attempts to refresh, and we ended up returning both, something we very rarely do. Cocktails and draft beer were decent.

Helpful?
Thank Alainawi
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

We are so happy that you enjoyed your time with us and that you chose to take the time to share your feedback with us! We hope to serve you again soon! Thank you again for your business and for your review! More 

Montreal, Canada
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Two towers, I was in the East one, where you can go on the top for the city view and get cocktail on the patio. Only 3 elevators for 26 levels...and one in tune-up...was a nightmare to go up to my room...was only for a short period...(2 days)...room are ok, bed comfortable, pillow average. Clean. Wi-fi to pay in the... More 

Helpful?
Thank Louie62
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

We are so happy that you enjoyed your time with us and that you chose to take the time to share your feedback with us! We hope to serve you again soon! Thank you again for your business and for your review! More 

memphis, tn
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very nice. It is located next to Busch stadium, which is why we booked it. Hotel bar area is really nice and there is a starbucks inside as well. Room was huge and clean...will need an update soon, but still very nice. Staff were very friendly and were out and about in the hotel often.

Helpful?
Thank Boo1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your review! We are so pleased that you enjoyed your time with us and we hope to serve you again soon! More 

Evansville, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed on a gameday Saturday, loved the hotel, our only complaint is that our room was not ready at 4:00 PM, I realize that this was a evening game and the hotel was at capacity, but this is the HILTON, they deal with this every game day and should have more staff available to ensure rooms or available at... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ray P
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your review! We are so pleased that you enjoyed your time with us. We do apologize for the delay in getting the room prepared for you and we hope to serve you again soon! More 

Decatur, Illinois
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

My husband made a reservation for a long awaited trip to St Louis to stay one night and go to Cardinals game. He was told we had the last room available and it had perks like breakfast, drinks. Well we did not receive any perks. The room did not even have refrigerator. The canteen didn't even work. The front desk... More 

Helpful?
Thank Janice619
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your review! We sincerely apologize that your stay did not completely live up to your expectations. We are far better than what you experienced and we truly hope you'll give us another chance to earn your business if you are ever back in the area again! Thank you again for choosing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Three Sixty
Three Sixty
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton St. Louis at the Ballpark

Address: 1 S Broadway, Saint Louis, MO 63102-1703
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $128 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, TripOnline SA, Expedia, Hotels.com, Hotwire, Odigeo, Travelocity, getaroom.com and Priceline so you can book your Hilton St. Louis at the Ballpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#19 Business Hotel in Saint Louis
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