St. Louis Union Station Hotel, Curio Collection by Hilton

St. Louis Union Station Hotel, Curio Collection by Hilton

Polar Express Event
Traveler (1515)
Room & Suite (318)
pond with restaurants
Dining (79)

View prices for your travel dates

$185
Get rewarded with One Key
Only 1 left at
$185
Only 1 left at
$182
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#44 of 150 hotels in Saint Louis
Location
4.4
Cleanliness
4.3
Service
4.2
Value
4.0
Within sweeping archways, fresco and gold leaf detailing, mosaics and glass windows, you'll find the St. Louis Union Station Hotel, Curio Collection by Hilton. Our AAA Four Diamond Hotel provides a truly elegant experience in the heart of a bustling metropolitan area. Transport yourself to a time when travel was an art and the fine details were important. Every guest room boasts timeless décor, a work area, 37-inch TV and spacious bathroom. Opt for a suite with a courtyard view, concierge lounge access and added amenities. Several of our suites offer exclusive access on the historical side of the building and are individually railroad themed. Dining is a unique experience at our Union Station hotel with offerings ranging from upscale American cuisine to a quick sandwich or pastry. Savor delicious breakfast, lunch and dinner at the Station Grille with lovely fountain views. Stop by the Grand Hall Market for your morning Starbucks coffee and grab a local treat or souvenir.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Paid wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English
Hotel links
Special Offer:Book in Advance and Save up to 17%

Location

1820 Market St., Saint Louis, MO 63103-2274
4.0
4.0 of 5 bubbles4,344 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Nestled in a convenient location, the St. Louis Union Station Hotel captivates guests with its historical ambiance and striking lobby, complete with a grand light show. While the hotel's diverse amenities and the charm of some of its historic rooms are well-regarded, some travelers have been disappointed by service inconsistencies and a lack of thorough cleanliness in places. The experience, according to reviews, can feel lacking in value due to steep parking fees and room rates, with guests expecting more for their money.
Location
Convenient
Atmosphere
Historic
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed

Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
4,344Reviews77Q+A100Room tips
Traveler rating
  • 2,186
  • 1,078
  • 544
  • 315
  • 221
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
J H wrote a review Apr 2024
Alexandria4 contributions
Hotel's Favorite
5.0 of 5 bubbles
I found the entire weeklong experience at this hotel delightful. Fantastic staff. Great food and bar options. Quality Gym. Very comfortable rooms. I found the property to be nicely appointed with a healthy blend of contemporary and old St. Louis charm.
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: Lots to see, so wake up early and enjoy the property’s yummy breakfast in the executive lounge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from marci woolever, Owner at St. Louis Union Station Hotel, Curio Collection by Hilton
Responded 3 weeks ago
Thanks for visiting!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rynpilot wrote a review Feb 2020
Durango, Colorado96 contributions90 helpful votes
5.0 of 5 bubbles
I stayed here for 2 nights as part of a meeting nearby. The room prices when booking were not bad but beware if you are parking a car, the valet pricing can be a little steep. When checking in you walk through the lobby which used to be the lobby for Union Station which is massive. The room I booked was ready at 1 pm when I walked in and the quality of the amenities was fantastic from the huge bed to the bathroom with great water pressure and heating. The executive lounge attendants for both the morning and evening spread were incredible in getting to know you and also making small talk to make you feel welcomed. The bar in the lobby has a great bartended, Glynnis, make sure to visit her as she will take excellent care of you. If you have a meeting downtown and the price is decent, try to book a stay here as you will not be disappointed.
Read more
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from coberle19, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton
Responded Feb 2, 2020
Thank you for choosing stay with us at the Historic St. Louis Union Station Hotel. We greatly appreciate you taking the time to provide us with your feedback as your feedback is of great value to us. As a guest you have many options of places to stay and we are certainly delighted to hear that you enjoyed your time with us at the Curio. We take pride in delivering exceptional customer service as our guest experience is our top priority.Our goal is to always exceed our guest's expectations and each survey provides us with further insight into our guest’s experiences. Thank you for sharing your experience with us and we look forward to seeing you again!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Josh Tovar wrote a review Dec 2020
Sachse, Texas1,681 contribution114 helpful votes
+1
4.0 of 5 bubbles
Taking the family to see one of the main features in the US, we selected this hotel for the amount of rapid reward points offered by SWA. We arrived late at night and the 1st thing to note is the registration area. There is no designated section or semi circle area to get off and check in like all the other chain hotels. When you get out its a valet system you pay $35 self parking or $40 for valet per night. You walk up the stairs cross a bar area and check in to the hotel. I'd like to say that all the interactions we had in St Louis were positive and friendly. The rooms were down the hallway from the check in and as you go to the rooms you take in the sheer size of this good looking hotel. We didn't have time to walk it so I suggest you dedicate at least half a day to take in its splendor. The room had 2 comfortable beds and the bathrooms were stocked with all the required amenities for a family of 5. The 2nd day we asked for some extra items and the clerk went above and beyond with our request. The cost with valet was approximately $200 for 2 nights. The hotel was family friendly with breakfast with Santa and a light show for the family. My wife thinks it's 5 stars I think 4 so since it's my review I give it 4 starts and 2 thumbs up.
Read more
Date of stay: December 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bwang20874 wrote a review Jan 2020
Chicago, Illinois182 contributions125 helpful votes
4.0 of 5 bubbles
My husband and I stayed at St. Louis Union Station Hotel for two nights and we enjoyed our stay in general. We could see the Fire and Light show from our room, which was nice. Our room was spacious and clean; the bed was comfortable. The location of the hotel is great with walking distance to the Gateway Arch. The hotel is HUGE with a lot of interesting historical posters. The Grand Hall is beautiful, where we saw several versions of light shows. Hotel guess parking (self park) is at the same parking lot for the newly opened aquarium. The parking lot is huge and can take 10 minutes or more to walk to our room. For check-in, hotel guesses could park at the front entrance on Market St. for 30 minutes (if a space is available). The only issue we had was that the hotel offered 1000 points for opting out of cleaning our room. We told a front desk lady that we did not need to clean our room and we would like to get 1000 points. We asked the front desk next day if we would get 1000 points for opting out of cleaning our room. The response was yes. However, I just checked my Hilton Honor membership account and found that the hotel did not give us 1000 points. I do not understand why the hotel does not do what it promised to do. The hotel lost my trust on that. If the hotel give us the 1000 point, my rating would be five stars.
Read more
Date of stay: December 2019
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room with a view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from coberle19, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton
Responded Jan 4, 2020
Thank you for choosing stay with us at the Historic St. Louis Union Station Hotel. We greatly appreciate you taking the time to provide us with your feedback as your feedback is of great value to us. After reviewing your survey we understand that we did not completely meet your expectations. We sincerely apologize for the level of service received during your stay as this is not up to par with our service standards. Rest assure your comments and concerns will be addressed with our team to ensure that this opportunity does not persist going forward and to ensure quality service for our guests. In regards to the points for being part of our going green program, it generally takes about 2 weeks for the points to reflect in your account after check out. If it has been longer than this since your visit, please reach out to us directly and we would be happy to ensure that these points are added into your account. Thank you again for your valued feedback and we hope to have the opportunity to better serve you in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chicitygirl2018 wrote a review Jul 2020
Chicago, Illinois5 contributions5 helpful votes
2.0 of 5 bubbles
We chose Hilton over Marriott because of their alleged Clean Stay program. That was a mistake.
Our room didn't seem cleaner than normal. We found pet hair on the bedspread, which we overlooked but when the toilet didn't flush, we asked for a different room. The next room a few doors down had chocolate stains (hopefully) on the bed. A stain or was it dirty? The thermostat didn't go below 70.
In our hallway, several rooms were sealed with the Clean Stay stickers. But both rooms we were in weren't.
We were told there would be no housekeeping services .Totally fine. However in 3 days we never saw ONE PERSON cleaning anything. Nothing in the lobby, elevators, railings, nothing.
We saw 3 hand sanitizer dispensers, but one was empty the entire time.
Despite being told only 30 people were allowed in the pool area it was always packed. No hotel staff ever seen there.
Breakfast was the worst. The restaurant is HUGE, so we thought it would be safer. But don't let that fool you. They seat you close together, even if you ask not to be. (I was told the tables are 6' apart) Service is terrible. No one says anything to people openly coughing at their tables.

I wish our stay was better I would be reluctant to stay at another Hilton during Covid. Compared to a friend who recently stayed at a Marriott and said people were cleaning constantly, checking temperatures, etc.

Hilton never responded to my survey so I wanted to post our experience for anyone looking to take extra precautions.
Read more
Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris G wrote a review Sep 2020
Longmont, Colorado4 contributions4 helpful votes
2.0 of 5 bubbles
We stayed here for one night over Labor Day weekend. The location is perfect for access to all that Union Station has to offer. The Lobby is phenomenal with the historic grand hall. Unfortunately, that's where the positives stop.

The biggest issue was not being able to contact the operator or front desk, or anyone in the hotel by phone. Need more towels? Better prepare for a maze walk back to the lobby. Can't get your key card to work at the pool gate, and none of the other guests waiting to access the pool can get their card to work either? Don't try calling, because the operator won't answer.

Don't expect any status recognition or benefits here. As a Diamond member, you're better off utilizing your benefits elsewhere. Executive Lounge was closed, but that wasn't mentioned at check-in. You can eat breakfast at the Station Grille which was nice. You get drink vouchers at the lobby bar (which again is beautiful), but be prepared to have to dispute the bill later on when the vouchers aren't added to your bill and you end up getting double billed, which you find out about at checkout. No upgrades, not even a consideration.

Be prepared to pay $35 for self parking even though their website states $27 for self parking. You'll have to add that to your billing disputes at the front desk when you check out.

Overall, too many service and incorrect billing mishaps to warrant ever staying again.
Read more
Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krista G wrote a review Sep 2022
13 contributions3 helpful votes
+1
1.0 of 5 bubbles
This was our second trip to Union Station in 3 years. This trip was disappointing as the hotel and rooms were filthy! I brought it to the managers attention. 2.5 hours and 4 rooms later I finally gave up on getting a clean room. I had to clean the 4th room myself after the Manager inspected it and said it was good to go. The other areas in the hotel was lacking in cleanliness as well. Our nightly rates were adjusted for the inconvenience but for a hotel chain that advertises a “Clean Stay” guarantee this location is far from it! If you decide to stay at this location be sure to bring your own cleaning products to clean your room. The rooms had a layer of dust like it hadn’t been dusted in weeks. The bathrooms had toothpaste splashed on mirrors and backsplash. There was soap residue all over sink handles and soap dish. Wads of hair in the floors along with food debris. The coffee makers looks as if they hadn’t been cleaned in months. There was also black mold growing in the window.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabeth W wrote a review Jul 2021
1 contribution4 helpful votes
1.0 of 5 bubbles
We are longtime Hilton Honors members and have never had such a terrible experience. The room was nothing like those pictured online which looked great. my son and I were looking forward to our stay. The lobby was the only redeeming thing about this property. The elevator was dirty, first bad sign. The building smelled of mildew, room was not clean and badly in need of an update. Torn headboard, hair in the bathroom and looked high and low for a remote control only to finally locate it way under the bed. Yuck! The room was dark, no clock, and the mismatched, banged up furniture looked like it came from a garage sale. No one ever answered our calls to guest services so I made a trip back to the lobby to request a new room. The manager refunded me the $40 for valet parking, woefully inadequate. This is the type of room where you don't unpack or want to put your belongings on any surfaces. I personally witnessed two other families complaining about their rooms. We'll never be back.
Read more
Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate C wrote a review Aug 2022
1 contribution3 helpful votes
1.0 of 5 bubbles
We arrived Friday. We had requested several room upgrades none were available to us. We checked in for king bed with two children sleeping on pullout couch. No extra pillows or blankets were available in room just bottom sheet. The couch bed was extremely hard and uncomfortable. We had to request blankets and pillows and they brought one pillow and blanket. The next day there was an all day wedding in grand hall. We were told there are lots of weddings so do not plan on getting to use it at all when you stay there. The problem is that they do a light show in the grand hall and our kids wanted to come see it. We were told no guarantees but there is fire and light show out by the lake. We tried to attend fire and light show by the lake and it never happened. We were told that they had received complaints it had malfunctioned after we waited with two children for an hour. We also had several issues getting into the pool using our key card. Had to call front desk multiple times. The towels and restrooms are also kept under lock and key and our key card didn’t work for the door. We had to walk our six year old very far to find a bathroom after getting in the water and he was freezing. We called to let staff know and they offered to comp our valet parking and would take care of our breakfast in the morning. When we received our check out they only comped one day of our valet and said we were only allowed the breakfast buffet. Overall, aside from the manager we spoke to, no one cared to hear about our issues. We were treated very rudely by bartender. We wanted to use a cart to carry out our luggage but were told we had to use a bellhop to get help and this hotel was not getting another dime of our money. We spent over $800 dollars for two nights. I assure you the service we received and the condition of the hotel did not make it worth it. The wedding being there took all the staffs energy and they were not available. Service was bad for any other guests staying there. We were staying because of the beauty of the grand hall and the light show and we did not even get to make use of it. Don’t stay here. Not worth it!!!!! If you already have a reservation I would call to see if they have a wedding. Will probably never stay at Hilton again
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kygal45 wrote a review Sep 2020
Paducah, Kentucky148 contributions13 helpful votes
2.0 of 5 bubbles
We were so excited for our first stay at Union Station. When we arrived you could tell valet was understaffed. No one greeted me and when I asked about valet they told me just to get my luggage out of the car and take my key to the guy at the desk.. so not a lot of “service” for a $40 valet fee. When my husband checked in he asked if an upgrade was available since he is Hilton gold status. They said we were given an upgrade. When we arrived in our room it was the standard 2 queen I had booked but as a bonus our first floor window was next to a crowd a people hanging out by the pool yelling. It was so loud. Through the Hilton app I messaged the hotel and just mentioned were were told we were upgraded and still had the same room booked and that it was very noisy (I am not that picky but it was LOUD and an upgrade here would have been concierge level or a junior suite). The person messaging me was very nice and said they didn’t have any upgrade options for 2 Q but asked if a king and sofa bed would be ok. I said perfect! The kids can sleep on a sofa bed. Thinking they got us the junior suite upgrade. We got the key from the front desk and winded through the hallways to our new room. A same basic room (albeit quiet) just with a king and sofa instead of 2 beds. Well the sofa bed didn’t have any linens. No worries, I will call guest services from the room phone. NO answer! MANY times.. NO answer. Sent a message through the app. No response or linens. At 9:30 pm, our kids were tired, we were tired. We had no blankets for them to sleep with and the cover on the sofa mattress was stained at that. We decided to leave and drive the 2 1/2 hours home without staying in our room. I will say, every staff member was very nice there were just not any staff. We won’t stay here again.
Read more
Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J H wrote a tip Apr 2024
Alexandria4 contributions
5.0 of 5 bubbles
"Lots to see, so wake up early and enjoy the property’s yummy breakfast in the executive lounge. "
Read full review
Elizabeth W wrote a tip Apr 2024
2 contributions1 helpful vote
4.0 of 5 bubbles
"Check out the map and all of the options to make the best use of your time there. Be sure and see the Light Show!"
Read full review
ZMAN3411 wrote a tip Jan 2024
Westfield, Indiana339 contributions99 helpful votes
5.0 of 5 bubbles
"Watch the light show!"
Read full review
beehughes wrote a tip Dec 2023
Richmond, Texas68 contributions32 helpful votes
5.0 of 5 bubbles
"Just sit back and wait to be pampered."
Read full review
lilladylauren wrote a tip Nov 2023
Paducah, Kentucky92 contributions61 helpful votes
3.0 of 5 bubbles
"Parking is expensive and far from rooms"
Read full review
Not the right property for you?
There are more places to choose from in the Saint Louis area.
PRICE RANGE
$234 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st. louis union station marriott hotel saint louis, marriott saint louis, marriott hotel saint louis, hyatt saint louis, saint louis hyatt
FORMERLY KNOWN AS
St. Louis Union Station Hotel
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
539
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ST. LOUIS UNION STATION HOTEL, CURIO COLLECTION BY HILTON - Updated 2024

Frequently Asked Questions about St. Louis Union Station Hotel, Curio Collection by Hilton
Which popular attractions are close to St. Louis Union Station Hotel, Curio Collection by Hilton?
Nearby attractions include The St. Louis Wheel (0.09 miles), Kiener Plaza (0.2 miles), and St. Louis Aquarium at Union Station (0.07 miles).
What are some of the property amenities at St. Louis Union Station Hotel, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at St. Louis Union Station Hotel, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. Louis Union Station Hotel, Curio Collection by Hilton?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to St. Louis Union Station Hotel, Curio Collection by Hilton?
Conveniently located restaurants include Schlafly Tap Room, Lombardo's Trattoria, and Maggie O'Brien's.
Are there opportunities to exercise at St. Louis Union Station Hotel, Curio Collection by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Is St. Louis Union Station Hotel, Curio Collection by Hilton located near the city center?
Yes, it is 0.5 miles away from the center of Saint Louis.
Are any cleaning services offered at St. Louis Union Station Hotel, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does St. Louis Union Station Hotel, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to St. Louis Union Station Hotel, Curio Collection by Hilton?
Many travelers enjoy visiting Campbell House Museum (0.4 miles), Old Courthouse (1.0 miles), and The Old Cathedral (1.2 miles).
Is St. Louis Union Station Hotel, Curio Collection by Hilton accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
All Saint Louis HotelsSaint Louis Hotel DealsLast Minute Hotels in Saint LouisHotels near St. Louis Union Station Hotel, Curio Collection by Hilton
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars