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St. Louis Union Station Hotel, Curio Collection by Hilton

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St. Louis Union Station Hotel, Curio Collection by Hilton
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2,801 Reviews from our TripAdvisor Community

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Showing 2,769: English reviews
Fort Leonard Wood
Reviewed yesterday NEW

We travel to Saint Louis frequently and typically always will stay at the Union Station hotel by Hilton. However the last two visits have been quite a disappointment. First, went on line to check in and select a room - all kinds of complications and ended up getting stuck with the room they offered. Both our last two visits the...

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Helpful?
Thank KWayneB
Aberlour, United Kingdom
Reviewed yesterday NEW

Was passing the hotel one evening, looking for Hard Rock Cafe , and started chatting to the very cheerful door man. He said we had to come back to see the light show, it would be well worth it. What an understatement - it was absolutley amazing. If you do nothing else in St Louis go and seek out the...

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Thank Hazel S
Temperance, Michigan
Reviewed yesterday NEW

This grand hotel is in the midst of a major renovation. All shops were closed last year. They are constructing an aquarium but it will not be completed until 2018. The dining room is very elegant. Not many places within walking distance.

Review collected in partnership with Curio – A Collection by Hilton
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Thank elainew789
Reviewed 2 days ago NEW

NIce art deco, channeling the Shining without the horror vibe. LIked the Grill. This hotel grew on me. Visited in the winter, the sound and light show might be more bothersome in summer, as more convenient rooms are lower levels. Lots of HVAC noise in open (former mall) space.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Bauneg
Washington, MO
Reviewed 5 days ago NEW

First word of warning, it was just about 400 steps from the front door to our room, including the 200 to the front desk! Not a problem for us, but if you have a lot of luggage and don't use a porter, you may regret it. Or, if walking poses any kind of problem, be aware of the distance challenges....

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Thank 1stMisplacedYankee
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for your honest feedback about your recent stay with us. I can understand the challenges of having to walk long distances from the front desk to the guest room and how inconvenient that can be for those who have an issue with walking long distances. I'm glad to hear that you enjoyed your room as well as the...

Angola, Indiana
Reviewed 6 days ago NEW

This hotel is a work in progress, both the staff and the building. Our room was average for the price and service was average at best. Some staff are amazing, others are not helpful at all and unfriendly. It was a very hot and cold experience. If we go back to St. Louis, I don't think we'd stay here.

Review collected in partnership with Curio – A Collection by Hilton
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Thank burt403
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking time out of you day to give us some honest feedback about your recent stay with us. I want to apologize for the staff that were rude and unfriendly towards you. That's truly unacceptable and we pride ourselves at having a fun, caring, and friendly staff here at the Curio by Hilton. We hope to see...

Remsenburg, New York
Reviewed 6 days ago NEW

Our room was spacious and well maintained. We had a view of the Courtyard and pool. We enjoyed drinks and appetizers in the Grand Hall while watching the light show. We ate breakfast and lunch in the restaurant and enjoyed both meals. The hotel was in walking distance to the Arch. We were also able to take a train to...

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Helpful?
Thank MegaMom1522
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for your honest feedback about your recent stay here with us. We're glad to hear that you enjoyed your stay as well as the many things to do that's close to the hotel as well. The light shows are also are fun and exciting to watch. It makes for a great time while having some food and socializing...

Saint Louis, Missouri
Reviewed 6 days ago NEWvia mobile

We stayed overnight here after taking a holiday train ride. The train ride was nice, the hotel itself was decorated beautifully. Our room was a different story. On our arrival, there was a dirty washcloth hanging from the shower bar. That's just gross. I didn't want to ruin what was supposed to be a magical holiday outing by complaining at...

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Helpful?
Thank ebrn1975
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking time out of your busy day to give us some honest feedback about your recent stay here with us. I want to apologize to you for the issues you encountered with the cleanliness of your room during your stay. I wish that we would of known here at the desk because we don't want you to...

Dallas, United States
Reviewed 6 days ago NEW

Long past its prime. Staff inefficient and ineffective. Facilities tired and worn out. Food was fair at best. Limited menu. None that I had was particularly good. The hotel looks to need about $100M in upgrades to be worthy. Items in room went missing.

Review collected in partnership with Curio – A Collection by Hilton
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Thank cliffordsj
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking time out of your busy day to give us some honest feedback about your recent stay with us. We're sorry to hear that your stay here with us wasn't enjoyable at all. We are in the process of renovation and we have some really great projects in place to make the Curio by Hilton even more...

Saint Louis, Missouri
Reviewed 1 week ago

Loud environments, rooms subjected to outside lighting despite blackout curtains, rooms subjected to LOUD music and outside noises. I EXPECIALLY REQUESTED A QUIET ROOM AND ONE REMOVED FROM OUTSIDE LIGHTS AND NOISE. As I was on a tight University schedule, the time allotted did not allow for the hassle of switching rooms nor administrative red tape. MONSTROUS DISAPPOINTMENT.

Review collected in partnership with Curio – A Collection by Hilton
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Thank 782carenp
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for your honest feedback about your recent stay with us. I want to apologize to you for the issues you had with the noise in the hotel. I can understand the frustrations when you have a busy and tight schedule to maintain that doesn't have room for errors. The other even more frustrating part is that you requested...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 

Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103 (Formerly St. Louis Union Station Hotel)
Location: United States > Missouri > Saint Louis
Price Range: $114 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Reservation Options:
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
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Questions & Answers

Here's what travelers have asked, with answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and other travelers.
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Questions? Get answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing the indoor lobby are terrible - insist on rooms facing the exterior.”
 of 5 bubbles KWayneB, yesterday | Read review
“Close to elevators. Overlooking pool is nice. The front would get siren noise. Ask about loud music from concerts.”
 of 5 bubbles 1stMisplacedYankee, 5 days ago | Read review
“Ask for room with Train Park view. Evening light shows are great.”
 of 5 bubbles HkyLvr, 1 week ago | Read review
“Bring your own pillows...but I am just picky!”
 of 5 bubbles jasjewd, Dec 5, 2016 | Read review
“The thousand room (1000, 2000, etc) are next to the elevators so you hear it at all times.”
 of 5 bubbles tofumidget, Dec 2, 2016 | Read review
5 of 5
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