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Holiday Inn Express St. Louis Central West End

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Traveler (16)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent26%
  • Very good29%
  • Average23%
  • Poor12%
  • Terrible10%
Travelers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (204)
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LanguageEnglish
53
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All reviewscentral west endpancake machinebarnes jewish hospitalroom was cleanwhole foodsconvenient locationan older propertycomfort innshort driveking roomoatmeallouiszoorepairfurnishingsmetrolink
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1 - 5 of 202 reviews
Reviewed 2 weeks ago via mobile

The best thing about our stay was the friendly staff that were working at the front desk at check in and check out. They were very helpful and courteous. However, the facility needs some maintenance and TLC. Our room had a wet floor next to...More

Thank leigh19872016
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 3 days ago

Hi leigh19872016, Thank you for posting a candid feedback from your recent stay with us. While it is great to know that you were able to appreciate the service provided by our staff, I was concerned to see that you were not impressed with the...More

Hotel's Favorite
Reviewed January 16, 2018 via mobile

Stayed one night Saturday January 13. 2018 . We were visiting to see a show . Gabbie greeted us at the front desk. She was very friendly and kind. We are Spire Elite members. Gabbie had already put us in an upgraded room without asking....More

Thank Penny S
Reviewed 3 weeks ago

It's a great place to bring your pets but it's sadly lacking in the details. Our shower was broken. They fixed it, but still, the shower head was leaking out. They pile towels and bedding in the hallways, which is not a pretty sight. I...More

Thank Terence B
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 1 week ago

Hi Terence B, Thank you for your honesty in writing a review about your stay with us. We are happy to know that you liked our staff. However, we are sorry to hear that our shower facility and housekeeping service negatively affected your overall satisfaction....More

Reviewed 4 weeks ago

The hotel is very conveniently located for us, near family, but the rooms seem to get shabbier every time we visit. We were upgraded to a balcony room this trip,which would have been nice except there was no way to properly close the balcony door;...More

Thank Wanderlust777
Reviewed 4 weeks ago

My family of four stayed for three nights. It was a smaller room than we are used to and we felt a little claustrophobic. It's an older property, so I understand there are space constraints. The hallways smelled like sewage, but our room did not....More

Thank annaswaim
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 2 weeks ago

Hello annaswaim, Thank you for being a loyal IHG Rewards Club member and for being honest about what transpired during your stay with us. It is certainly regrettable to hear that our room size, carpet condition and hallway smell negatively affected your overall satisfaction. I...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$103 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
$103 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveler (16)
Room & Suite (14)
Dining (2)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"View over the courtyard is best"
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"Careful of the bathtub floor they can be very slippery."
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"Requested room on low floor, but getting to room included walking up a gradual ramp, a bit of a hassle."
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"Ask for a room with a view to the front street, not to the parking lot"
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