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Holiday Inn Express St. Louis Central West End

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4630 Lindell Boulevard, Saint Louis, MO 63108 (Formerly Comfort Inn)
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Holiday Inn Express St. Louis Central West End
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91 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

I wouldn’t recommend staying here. I have stayed here in total 3 times Decent Breakfast with a pancake maker Friendly staff although incompetent Good location except construction on the north and south sides during the day Broken a/c on two of three visits. It’s not worth rolling the dice. Small showers with curtains that battle with you. First Visit: Decent... More 

Helpful?
Thank Tsunamigav
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed yesterday NEW

I checked in on Sunday and got to my room. There was a strange very long hanging ledge over the sink area. I am a very tall person and immediately hit my head on it after using the bathroom. I called down to the front desk and asked to be moved to a different room. Victoria immediately apologized and moved... More 

Helpful?
Thank bradleyabix
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Victoria was wonderful! She was accommodating and friendly! We came in for the super bowl and within minutes she had us set up with a great bar and perfect directions! She was also the first to greet us again in the morning with a friendly smile! If we're ever back in St. Louis we'll be here for sure!

Helpful?
Thank Sara D
jw98
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a great place to stay for the night. It is situated in a very upscale neighborhood with shops and restaurants on every corner. The hotel is newer. The lobby is vey well decorated and clean. The clerk was helpful but in a rush as she was getting off soon. The rooms were clean and nicely decorated. There... More 

Helpful?
Thank jw98
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you so much for the great review of our Historic Hotel. We are so glad you enjoyed your stay. Kathrine is such an asset to our Team - I'll make sure to pass along your kind words. We look forward to being of service again, let make another reservation! More 

Estes Park, Colorado
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The parking is by permit. You will get one at check in. The building was under renovation while we were there yet one would hardly know it. It was clean and quiet. We stayed in room 253 it was clean. The room was quiet. The bedding was perfect. The breakfast area was clean as well. The breakfast was standard continental... More 

Helpful?
Thank adventurerstogether
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Well aren't you just the sweetest Guest ever! Thank you so much for the outstanding review, WOW! First and foremost, we are thrilled that your daughter is out of the hospital and back safe and sound in the arms of loved ones. We will pray for continued wellness and stregth - for the parents as well! We grow so fond... More 

Peoria, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is always constistant: the price is right, it's an easy access to I-64, parking is cheap with an unlimted in and out privileges, the beds are comfortable, and the breakfast selection plenty. Victoria checked me in and while doing so, she discovered I was in town to see The musical Newsies at the Fabulous Fox Theater. She also... More 

Helpful?
Thank Joe J
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

How was Newsies at the Fox? I hear it is amazing! Thank you so much for the great review -- Victoria is my favorite -- don't tell anyone! Jazz on the Bistro -- please tell me you had a martini. THE BEST! I love that venue and both are so close to our historic hotel! Come back and see us... More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our training has been canceled (bad weather conditions) and the hotel did his best to help us. Victoria who works at the reception is adorable. She warmly welcomed us and was there to help us. The personal is really friendly, we felt like home.

Helpful?
Thank iva207
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Awe, we love our Guests and you are so kind to take the time to review our historic Hotel. Mother Nature has been reeking havoc on the East and it has affected everything but we are so glad you stayed with us and felt like you were home. Come back soon - we love our Guests! More 

Combined Locks, Wisconsin
Level Contributor
10 reviews
2 of 5 stars Reviewed 2 weeks ago

Priceline sold us our rooms at the Holiday Inn Express, saying they were in the Forest Park neighborhood when the hotel even includes in its name that it is in the Central West End. We had arranged for early arrival, since we actually paid for two nights in advance but chose to stay there only one. When the clerk finally... More 

Helpful?
Thank AquatenniiaT
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Oh no no no. We don't want you to have a sour taste in your mouth for our historic Hotel. I want to fix this -- right now - right away. If you would be so kind to call me (314-445-3002) or email me (sales@hiexstlouiswest.com) I promise you - you will be happy. Our neighborhood is one of the top... More 

Florida
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location for what I needed. Was going to rent a car but hotel is accesible via MetroLink (albeit a 15 minute walk to hotel from the train stop). Bus to St. Louis University where I needed to go stops right in front of hotel. So I was able to save the cost of renting a car. There was a... More 

Helpful?
Thank SportPsychDoc
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the great review of our historic Hotel. You really can't beat the great location and how close our hotel is situated to -- well -- everything! We empower the Team to take care of our Guests right away to insure that you have a memorable stay. We have succeeded and thank you for recognizing that. I will... More 

Marietta, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Yes, this hotel definitely has room for improvement in regards to its structural renovations, however it was clean, affordable and in a great location. The beds were comfortable and the staff was accommodating and friendly. Guest Services Representative BRITTANY made sure that the room met my needs and was extremely helpful in giving me the information I needed for food,... More 

Helpful?
Thank Imamu B
HICWE, Director of Sales at Holiday Inn Express St. Louis Central West End, responded to this review

Thank you for the great review and for understanding our historic hotel challenges! We are proud and honored to be recognized on the National Trust for Historic Places as the first "motel" built in St. Louis. It does offer some unique challenges but the Hotel is so rich with history and you can't beat the location. WE look forward to... More 

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