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The Parkway Hotel

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4550 Forest Park Ave, Saint Louis, MO 63108-2114
Lowest prices for your stay
$116
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Free cancellation until 08/04/20
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Traveler (89)
Room & Suite (39)
Dining (2)
Certificate of Excellence

About

#32 of 140 hotels in Saint Louis
Location
Cleanliness
Service
Value
Certificate of Excellence
The Parkway Hotel, Fully Renovated with a Modern, sleek, upscale look. only 5 minutes from downtown St. Louis. With 217 guestrooms, they provide the customer service that will always make your stay a comfortable and pleasant experience. As their guest, you will enjoy complimentary hot breakfast, popcorn, fresh baked cookies, 24 hour coffee and fresh fruit. The St. Louis Metro Link station is 1 block from the Hotel. It provides inexpensive transportation from Lambert Airport and throughout the city. The Parkway courtesy shuttle is also available. It travels within the Central West End. Sign up for the Parkway shuttle is located at the Parkway's front desk. The Central West End consists of 6 blocks of restaurants and cafe's nestled among art galleries, antique and specialty shops. The Parkway Hotel is adjacent to Forest Park, St. Louis Zoo, Muny, Jewel Box, Washington University School of Medicine and Barnes/Children's Hospital, Close to dozens of wedding venues. The Parkway Hotel,is the perfect hotel whether you are traveling for business or pleasure. We do not accept pets at this time.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Fax / photocopying
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
716Reviews7Q+A100Room tips
Traveler rating
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Popular mentions
Gerry M wrote a review Feb 2020
1 contribution
The room was ok. The walkway connection to Barnes so you don't have to go outside is really, really nice in the winter. I think this walkway convenience is automatically generating business for the hotel and has made the staff complacent in regards to customer service. If you go there, do not expect friendly, helpful customer service. We were turned off so much by this, we will consider somewhere else in the future.
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Date of stay: February 2020
Value
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Response from Richelle Tirone, Sales at The Parkway Hotel
Responded Feb 25, 2020
Hello and thank you for the feedback. If you have more details on what happened with our staff we would like to know so that our desk manager can discuss this with them or the individual you are referring to. You can feel free to email us in our general info mail box. info@theparkwayhotel.com Thank you and we appreciate your comments and time.
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starzerl wrote a review Feb 2020
3 contributions
I'd been excited to book staying here, since when I stayed back in March 2019 the internet was flawless. Now I'm staying here for ten days and the internet ping (response speed) is terrible, severely spiking every other second, and packet losses every five to ten seconds. Granted, throughput (data per second) is okay so watching youtube etc should be fine but huge disappointment for me personally since my evening entertainment after work relies on acceptable ping. I ran some diagnostics (traceroute) and the problem is at the router/modem level. I suppose they have never rebooted either of those to let the firmware updates from the internet service providers get processed and any cache errors to clear. Guess I'll talk to the desk tomorrow to see if they'll be amenable to rebooting or calling a their ISP for remote reboot, but seeing as that the reboot will introduce a couple minutes of internet downtime I think they'll be loathe to do it.
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Date of stay: February 2020
Value
Service
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Trip type: Traveled on business
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Response from Richelle Tirone, Sales at The Parkway Hotel
Responded Feb 25, 2020
Hello: The internet has right now and is being worked on by the vendor. It’s not the internet but the wifi signal going into the guest areas. There is some type of radio interference that is causing the problem. This started a little over a week ago and the vendor is trying to figure out how to get rid of the interference. This is expected to be resolved soon. Thank you for staying at the Parkway Hotel.
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Amy G wrote a review Feb 2020
12 contributions
We used the Parkway Hotel as our hotel for wedding guests. We also got ready here (bridesmaids and bride) in one of the VIP suites. The room was beautiful and looked great in getting ready photos. It was large and had plenty of room for us to get ready in. My husband and I stayed there also the night of the wedding and were very comfortable. We took advantage of the hotel shuttle as our wedding venue is in the neighborhood. I signed up months before with a time to take us to the venue but I was able to change this as time got closer. The staff was very helpful. I emailed with the sales manager quite a bit leading up and she was very responsive and answered all of my questions. It was very convenient and easy to use. We would use the Parkway Hotel again!
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Date of stay: November 2019Trip type: Traveled with family
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Response from Richelle Tirone, Sales at The Parkway Hotel
Responded Feb 25, 2020
Hello and thank you so much for taking the time to review the Parkway Hotel. We are so glad that you selected our hotel for this every important family / friends event. Our shuttle service is always enjoyed by our wedding groups and works o out great as long as they schedule this with our sales manager in advance. The Parkway Hotel is so close to many wedding venues which makes our hotel the perfect hotel selection. During your stay, we had already completed a full renovation of our guest rooms that now have a beautiful upscale look. We are now working on a new lobby and coming soon a new breakfast menu. Thank you again and we look forward to seeing you in the future.
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Randy M wrote a review Dec 2019
Kansas City, Missouri8 contributions2 helpful votes
I stayed here for two nights for business. My company travel agency paid for the room through Expedia ahead of time. Upon check-in, the front desk clerk told me the company card was now declined and I would need to pay on a different card. The clerk charged the room to my personal credit card so I could check in, then he was told by his coworker that this wasn’t correct and that the room was prepaid. The reservation also showed two rooms when I was only needing one. The clerk told me that was no problem and they could cancel one. After I checked out, I was contacted by the travel agency as the hotel staff was telling them the second room had been used and they couldn’t provide a refund. All of this was ultimately sorted out, but what a hassle this was both before and after check in. Front desk staff could benefit from additional training. The room itself was okay, though it was not very clean. The shower floor was very dirty and didn’t look like it had been cleaned. Not a great experience. Can’t say I would recommend this hotel.
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Date of stay: December 2019Trip type: Traveled on business
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Response from parkway2, Director of Sales at The Parkway Hotel
Responded Dec 11, 2019
Hello and thank you for providing this information for us. If you have the time to email our general info mail box to let me know the name the reservation was in, I can then review what staff members had checked you in so that we can review everything and discuss with our staff members. We apologize that your stay was not smooth for you. Wishing you a wonderful holiday season. General Mail box: info@theparkwayhotel.com
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Billy_F_10 wrote a review Dec 2019
Vernon Hills, Illinois16 contributions10 helpful votes
We spent 3 nights while celebrating Thanksgiving with family nearby. We will definitely stay again when in the area. Nice updated rooms with comfortable mattresses and plush towels. We were in room 514, at the end of the hall. Nice and quiet. The hotel staff was personable and professional. Our room, the breakfast area, and the hotel itself was very clean. Why it didn't get 5 stars is - We were notified in advance that housekeeping would be just refresh towels and trash removal on Thanksgiving day due to giving their employees time for their families, That is a great idea and we were fine with that, but it never happened as we didn't get out of the room until about 9:30 AM. That is ok, but housekeeping never showed up the next day either. We had two room keys that needed multiple reprogramming, and the card to get in the parking garage had to be replaced twice. Breakfast was OK. I've had better industrialized scrambled eggs at other hotels. I will stay again, and hope for a five star experience next time! P.S. I only heard an ambulance once during my stay and it was late afternoon. Never interrupted my night time sleep.
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Date of stay: November 2019
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Response from parkway2, Director of Sales at The Parkway Hotel
Responded Dec 11, 2019
Hello Billy and thank you for taking the time to review the Parkway Hotel and for selecting to stay with us. It's always wonderful to know that you enjoyed our rooms and staff. I apologize that the staff did not refresh your towels and remove the trash. If, per chance, you had the do not disturb sign on your door, they would not have knocked or been allowed to enter your room. We have some big changes coming in 2020, one of which will be a new upgraded breakfast selection. We look forward to your return so that you can enjoy, not only our new breakfast, but other added guest benefits. Have a wonderful week and we hope you have a safe and relaxing holiday season.
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PRICE RANGE
$110 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkway hotel saint louis
LOCATION
United StatesMissouriSaint LouisCentral West End
NUMBER OF ROOMS
217
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Frequently Asked Questions about The Parkway Hotel
Which popular attractions are close to The Parkway Hotel?
Nearby attractions include Cathedral Basilica of Saint Louis (0.5 miles), Tower Grove Park (0.7 miles), and Central West End (0.1 miles).
What are some of the property amenities at The Parkway Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Parkway Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Parkway Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The Parkway Hotel?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to The Parkway Hotel?
Conveniently located restaurants include Brasserie by Niche, Dressel's Public house, and The Tenderloin Room.
Are there opportunities to exercise at The Parkway Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Parkway Hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Does The Parkway Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Parkway Hotel?
Many travelers enjoy visiting Old Courthouse (4.0 miles), Jefferson National Expansion Memorial Park (4.0 miles), and Old Cathedral (4.2 miles).
Is The Parkway Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.