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Embassy Suites by Hilton St. Louis - Downtown

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Embassy Suites by Hilton St. Louis - Downtown
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1,115 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
Reviewed 2 days ago NEW

We stayed at Embassy Suites because of past experiences both in St. Louis and Colorado Springs. The service is always top notch and the employees very knowledgeable about what amenities are near and always ready to help.

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Helpful?
Thank jeanneb713
Brattleboro, Vermont
Reviewed 2 days ago NEW

Great location, fairly luxurious accommodations. The staff was friendly and helpful whenever I had questions or needed help. I hope to stay here again sometime, preferably on a more leisurely schedule.

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Helpful?
Thank anthonylV5723TR
Saint Louis, MO, United States
Reviewed 2 days ago NEW

Great hotel. Right on Washington. Suites were large and included 3 rooms. A large living room sitting area, a separate bathroom and bedroom. A nice blend of turn of the century charm with a modern flair near the convention center and the heart of downtown Saint Louis.

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Helpful?
Thank C6763ZFrickb
Marion, Ohio
Reviewed 3 days ago NEW

My husband and I recently visited the Embassy Suites in downtown St Louis with our granddaughter for a quick get-a-way before the holiday busyness. The facility was clean and very friendly. Whenever we needed help, someone on staff was very gracious and accommodating. The Visitor's Bureau was right across the street as well as family-friendly restaurants and a movie theater.

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Helpful?
Thank BDS0517
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear BDS0517, We are delighted that you enjoyed your stay with us. I am also happy that you found our ideal location to be so convenient while enjoying the services of our staff. Thanks so much for your valued business and feedback. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Kentucky
Reviewed 4 days ago NEW

This is the third time that we have stayed at this hotel and we've loved it every time. Yes, there are some things that do need a little refreshing now (hallway carpet, some of the room furniture, etc), but this in no way takes away from the hotel. Service was impeccable. We enjoy the way everyone is friendly. The complimentary...

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Helpful?
Thank travelmomof3Kentucky
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear travelmomof3Kentucky, Thanks so much for the wonderful review. Your business and feedback is highly valued and we were delighted that you found our service and amenities to your satisfaction. Happy Holidays and we hope to see you again in the near future. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Phoenix, Arizona
Reviewed 5 days ago NEW

Embassy Suites is a nice Hilton option, but this property is in need of new room furniture, and some new lighting The bathroom towels are located to close to the toilet. Staff is very friendly, and tried hard to meet expectations.

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Helpful?
Thank Rich B
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Rich B, Thanks for taking time to share your valued feedback. I am sorry that you found issues of logistics and condition during your stay and will look into your concerns immediately. We hope you will consider our hotel for future visits and wish you and your family a Happy Holiday season. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

St. Louis, MO
Reviewed 6 days ago NEW

My overall stay was very good! The reception staff was outstanding. However, the front desk staff need improving. Also, the hotel is just around the corner from the St. Louis Blues Museum. Overall, it was a pleasant stay and a good location. The parking is inconsistent because you have basically one safe option. Either you take a chance parking away...

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Helpful?
Thank Charlene A
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Charlene A, Thanks for your review. We are happy that you enjoyed your stay and hope to see you in the near future. Happy Holidays to you and your family. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Reviewed 6 days ago NEW

Very nice hotel. All staff were very helpful and attentive. Ate dinner and was pleased with food quality, portion and price. Enjoy the made to order breakfast and evening reception as well. For downtown location safety was good

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Helpful?
Thank Z8648VKmarys
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Z8648VKmarys, Thanks for the wonderful review. We are delighted that you enjoyed your stay and very appreciative of your feedback and business. Happy Holidays and we hope to see you in the future. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Cincinnati, OH
Reviewed 1 week ago NEW

We stayed here one Saturday night to break up our 12-hour trip home during Thanksgiving travel. We chose the Embassy Suites due to the 2 rooms (traveling with our 21 year old daughter) and the convenient location getting on and off I-44 in downtown St. Louis. The rooms seemed a little larger than other Embassy Suites we had stayed at,...

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Helpful?
Thank CarlyMegsMom
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear CarlyMegsMom, Thanks for taking time to provide your valued feedback. We are happy to see that you found our location, service and amenities to your satisfaction and truly appreciate your valued business. We hope to see you again when travels bring you back to St Louis. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Overland Park, United States
Reviewed 1 week ago

The embassy suites was in a great location in downtown St. Louis. The facility was clean and modern. Service staff at the evening reception and breakfast were excellent. The quality of breakfast was disappointing. I've had much better food at continental breakfasts at lower end hotels. The only thing "made to order" were eggs. Another disappointing aspect was that valet...

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Helpful?
Thank Emily A
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Emily A, Thanks for your kind words of our cleanliness, staff and location. I am sorry that we missed the mark on breakfast service during your stay with us as this is an area of focus and pride. I will share with our team immediately. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Embassy Suites St. Louis – Downtown hotel in Missouri is conveniently located in the historic Laurel Building in the heart of downtown St. Louis across the street from America's Convention Center and the Edward Jones Dome - home to the NFL's St. Louis Rams. With easy access from I-70, I-64, I-44 and I-55, our Embassy Suites hotel is the centerpiece of the exciting new Mercantile Exchange District currently under development. Lambert St. Louis International Airport is only 14 miles away and the MetroLink light rail systems Convention Center station is less than a block away. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis - Downtown

Address: 610 N 7th St, Saint Louis, MO 63101-1209
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $139 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis - Downtown 3.5*
Number of rooms: 212
Reservation Options:
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Hotel Style:
#1 Green Hotel in Saint Louis
#12 Family Hotel in Saint Louis
#27 Business Hotel in Saint Louis
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton St. Louis - Downtown staff and other travelers.
20 questions
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Austin, Texas
3 months ago
Chicago, Illinois
4 months ago
13 days ago
Chicago, Illinois
4 months ago

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Questions? Get answers from Embassy Suites by Hilton St. Louis - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fourth floor away from elevators”
 of 5 bubbles mswhitappeal, 1 week ago | Read review
“Higher floor, or ask to stay away from busy street traffic noise.”
 of 5 bubbles lanad3200, 4 weeks ago | Read review
“Get a room that doesn't point to the main street.”
 of 5 bubbles Lotus439, Nov 1, 2016 | Read review
“Ask for a room on the 5th floor, "quiet" side!”
 of 5 bubbles TherealMrsSmith, Oct 17, 2016 | Read review
“ask clerk for an upper level room on quiet side of hotel - not on 2nd floor near street”
 of 5 bubbles foodlover3153, Sep 6, 2016 | Read review
5 of 5
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