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Marriott St. Louis Grand

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Traveler (93)
Room & Suite (76)
Business Center & Event Rooms (16)
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Overview
  • Excellent46%
  • Very good37%
  • Average9%
  • Poor4%
  • Terrible4%
Travelers talk about
“nice hotel”(34 reviews)
“snack shop”(6 reviews)
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Marriott St. Louis Grand
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Offers from Marriott St. Louis Grand
Special Offer: Member Rates
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (521)
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1 - 5 of 515 reviews
Reviewed 3 days ago

I stayed here last year and it was superb! Something happened. Upon checkin, I wasn't greeted as a Platinum member. I was not offered a complimentary room upgrade, even upon asking I was told no upgrades were available and the hotel was completely sold out....More

Thank ConMan89
Response from Johanna B, Assistant Room Operations Manager at Marriott St. Louis GrandResponded yesterday

Thank you for taking the time to leave your feedback in regards to your recent stay with us. As one of our most valued Platinum Elite members, I am disappointed to read that your stay was less than exceptional. As a Platinum Elite member we...More

Reviewed 3 days ago

First I should say that our room was upgraded to a Junior Suite. Since my husband did the check-in I am not sure if we were informed that it was a handicapped room. The first thing I noticed was the closet bars were set only...More

Thank Ginny B
Response from Annalise A, Rooms Operations Voyager at Marriott St. Louis GrandResponded 2 days ago

Ginny B, Thank you for taking the time to provide feedback regarding your stay with us. We apologize for any miscommunication at check-in where the room type was not clearly stated. We have shared the information with the appropriate hotel departments. Thank you for staying...More

Reviewed 4 days ago via mobile

I can see where somehow something falls through the cracks. I was there this past week for a very large volleyball tournament and I had no complaints. They took my bags because it was too early to check in. Texted me when my room was...More

Thank Mombeto
Reviewed 4 days ago via mobile

We spent three nights here and really appreciated the excellent meeting spaces, decent restaurant, and great drinks at the bar. We had a team meeting offsite from the hotel and had multiple outings. The downtown location was exceptionally convenient and the staff did a great...More

Thank Gregory B
Reviewed 1 week ago

The hotel is very nice and the convenience to the sports stadiums, the Arch, shopping and restaurants is great. As far as getting to the meeting rooms.... eeeshh. Super confusing with different elevators and escalators that only go so far. If you want a nice...More

Thank joyjoy000
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Best Value Properties in Saint Louis, MO
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$155 - $383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Details
Price range
$155 - $383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (93)
Room & Suite (76)
Business Center & Event Rooms (16)
Questions & Answers
Ask a question
Jamie B
April 18, 2018|
AnswerShow all 2 answers
Response from Johanna B | Property representative |
Thank you for reaching out to us. We have rooms with 1 king bed or 2 double beds. We do not have any rooms with a queen sized bed.
0
Votes
CHARLES L
January 8, 2018|
AnswerShow all 6 answers
Response from Johanna B | Property representative |
CHARLES L, Thank you for your question. We do not have an indoor pool, nor do we have an outdoor pool.
0
Votes
bb122455
May 7, 2017|
Answer
Response from Bighouse0820 | Reviewed this property |
The hotel is about a ten minute walk to Busch stadium...about 4 blocks.
2
Votes
Room Tips
"Ask for a city view on an upper level. Avoid the third floor b/c it can get noisy."
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"Get the rooms that overlook the downtown and the St. Louis famous Arch."
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"The ninth floor was very quiet."
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"Rooms on the East and South sides of the hotel will provide the best views of the city."
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