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Marriott St. Louis Grand

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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Enjoyed staying here twice. Nice spacious and clean rooms. Didn't particularly care for the breakfast in the lounge. Seemed there was always activity when I returned in the evenings (business gatherings). Valet was quick and staff courteous. All in all a nice place to stay and will definitely stay again if back in St. Louis

Helpful?
Thank TravelerD2016
West Palm Beach, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room was over priced, no pool, no easy way to ballrooms for events, lobby smelt like a dirty diaper the day we checked out. Ask for luggage help at check out, called...no staff was working though i asked the day before. Best thing was how close it was to the convention center.

Helpful?
Thank Cking09
Management response:

Thank you for your feedback regarding your stay. We apologize we did not exceed your expectations. If you would like to further discuss your stay, please contact us 314-621-9600 and ask to speak to the Manager on Duty. Thank you. More 

Phoenix, AZ
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

The first thing I noticed in my room was someone else's trash in the wastebasket; specifically a used paper coffee cup and some crumpled napkins. I didn't even bother asking for a new room though because the person at the front desk had already annoyed me. We have been elite members with Marriot for years. Platinum for awhile and now... More 

Helpful?
Thank RubyAZ12
Management response:

Thank you for taking the time to provide feedback in regards to your stay at the Marriott St. Louis Grand. We have shared your feedback with the appropriate hotel team members. If you would like to discuss this further please call 314-621-9600 and ask to speak to the Manager on Duty. Thank you. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for four nights during a work trip to STL, and had such a pleasant experience. The staff could not have been more friendly and polite, and hotel is really beautiful and clean. I would definitely stay here again!

Helpful?
Thank Sarah B
Arlington Heights, Illinois
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Quick family getaway found us staying here for 2 nights. Have stayed here twice before, both times for work. Have been well accommodated every time. Recent (in the last 2 years) remodeling gives the lobby/entry/bar a fresh, modern look and feel. It's across the street from the convention center, so you get a lot of convention attendees meeting up and... More 

Helpful?
Thank Robert Z
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here over 4th holiday Extremely nice location easy safe walk to Busch Inexpensive parking for a downtown location for property guests only Best workout facility in a property I have seen in a while Staff seemed to have a clue when I needed to eat a get going in the morning to golf before heading home

Helpful?
Thank Eric D
Washington DC, District of Columbia
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice interior. Most staff were very kind and helpful. Rooms were lovely. The restaurant downstairs was overpriced and served awful food though! That's my only complaint. PS, this is the hotel were POTUS stay when in town! Pretty neat.

Helpful?
Thank Gaby_L00
Anchorage, Alaska
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Certainly appreciated the location as we were there for the convention center. We were impressed that the check in line moved very quickly and there were no problems. Room was absolutely fine, all of the amenities you expect from Marriott. The bar, restaurant and pantry market all seemed unprepared for the volumes, despite being across the street from the convention... More 

Helpful?
Thank GinaStruble
Evansville, Indiana
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was great. Lobby was spacious, clean, and well designed. The front desk staff were top notch. They greeted us and were professional with appropriate conversation. We asked some questions and they provided us with enough info to make a decision but didn't give too much info to make it confusing. The room we had was perfect. Well lit, designed... More 

Helpful?
Thank Rob Z
Dallas, Texas
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was a nice, comfortable place to stay for a quick business trip to St. Louis (with a bit of fun mixed in!). The room and bathroom were spacious, and the bed was comfortable. I stayed on the Club Level, and breakfast was included (standard Marriott Club breakfast). There is also a Starbucks in the lobby, if you're looking... More 

Helpful?
Thank Skidea
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new rooms and suites at our downtown St. Louis hotel offer modern amenities and panoramic city views. Dine and socialize at our Zenia Bar & Grille or the 8th Street Pantry, both featured in our new Greatroom. Washington Avenue and the Gateway Arch is a quick walk while the St. Louis Convention Center is across the street, our hotel is perfect for your next trip. ... more   less 

Additional Information about Marriott St. Louis Grand

Address: 800 Washington Ave, Saint Louis, MO 63101-1202 (Formerly Marriott St. Louis Grand Hotel)
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $136 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott St. Louis Grand 4*
Number of rooms: 875
Reservation Options:
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Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance
Hotel Style:
#12 Luxury Hotel in Saint Louis
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