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Marriott St. Louis Grand

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800 Washington Ave, Saint Louis, MO 63101 (Formerly Marriott St. Louis Grand Hotel)
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189 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Florida Panhandle, Florida
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Marriott Grand in St. Louis lacks many of the amenities that I expect when staying at a higher end property, and the rooms were very small. There was a single, unreasonably priced restaurant (breakfast buffet was $20!), essentially nothing on the room service menu, a bar that was hard to get anyone's attention at, and no shop in the... More 

Helpful?
Thank EZ2Please
Chicago, Illinois
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I loaded up the car and took my 2 youngest for road trip to see Cards game. I usually stay at different hotels in St. Louis but I gave this one a try. We somehow found parking garage before hotel so I drove in and asked lady attendant where I should park? She yelled Anywhere! ok usually its marked so... More 

Helpful?
Thank Soxfan46
Gibsonville, North Carolina
Level Contributor
19 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here and think the hotel room was very nice and updated. Hotel is huge and chaotic in the lobby. There was a large conference going on. Parking was confusing and not easy to find. Otherwise this hotel was walking distance to everything. The arch, baseball, restaurants.

Helpful?
Thank krissyc923
Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This is my second time staying at this hotel and it is the second time that I am completely underwhelmed. Honestly there was much that was "grand" about this hotel (although the ballrooms were very pretty). This hotel is really two separate buildings connected through an underground walkway - it took a few days to figure out how to get... More 

Helpful?
Thank kajones_2000
James W, Manager at Marriott St. Louis Grand, responded to this review

Thank you for your comments about the staff. We appreciate your feedback. More 

Chicago, Illinois
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently stayed at this large hotel that was recently re-branded as a Marriott from being a Renaissance. Parts of the hotel are still under going renovation and signs are evident in the hallways. The rooms have updated furnishings, carpeting and paint. The rooms are standard sized. A major disappointment was the hotel's room service. The menu was extremely limited... More 

Helpful?
Thank Arthur211
James W, Manager at Marriott St. Louis Grand, responded to this review

Thank you for choosing the Marriott St Louis Grand. We sincerely apologize for falling short of meeting you expectations. We do appreciate your feedback. More 

Fort wayne
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If you're interested in being in the heart of St. Loius, this is a great place. The hotel is very convenient but two items of caution. The valet parking is not the most organized so leave extra time to get your car and do not assume because you called in that you do not need to say something when you... More 

Helpful?
Thank Drew H
James W, Manager at Marriott St. Louis Grand, responded to this review

Thank you very much for your feedback. We depend on guest feedback to help us improve the service we provide. Please come back and see us again. More 

Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

After booking this hotel, and paying close to $400 for one night, we were very disappointed. 1. We had requested early check in. Which, didn't happen 2. The room wasn't even ready at 4pm. (regular check in) 3. The hotel was an absolute, chaotic mess. (They were hosting fairly large events). 4. There were ropes and lines set up for... More 

Helpful?
Thank Alicia N
Columbia, Missouri
Level Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Formerly a Renaissance hotel, this is an older building that has been worked on hard to renovate public spaces and rooms, and effectively so. The rooms are modern with clean straight lines, grays and muted earth tones, little room art. But it's clean and well done, with nice touches. The rooms are 21st century ready. Every lamp in the room... More 

Helpful?
Thank jishenker
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Marriott Grand in mid June for five days on business. A large convention was being held across the street at the America's Center and the hotel was packed. The staff was great as was the service. Everything seemed to run smoothly even with so many people in the hotel. I particularly liked the design of the... More 

Helpful?
Thank Lisa S
Charlotte, North Carolina
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel had a great location in the center of Saint Louis, but there were a few things lacking. The parking facility is a block-and-a-half away from the front door, and unless you valet you are walking a bit to get your car. The toilet in our room seemed to have issues and would not flush very well. The ladies... More 

Helpful?
Thank j4444
James W, Manager at Marriott St. Louis Grand, responded to this review

Thank you for choosing the Marriott St Louis Grand. We appreciate your feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new rooms and suites at our downtown St. Louis hotel offer modern amenities and panoramic city views. Dine and socialize at our Zenia Bar & Grille or the 8th Street Pantry, both featured in our new Greatroom. Washington Avenue and the Gateway Arch is a quick walk while the St. Louis Convention Center is across the street, our hotel is perfect for your next trip. ... more   less 

Additional Information about Marriott St. Louis Grand

Address: 800 Washington Ave, Saint Louis, MO 63101 (Formerly Marriott St. Louis Grand Hotel)
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $153 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott St. Louis Grand 4*
Number of rooms: 875
Reservation Options:
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Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance
Hotel Style:
#12 Luxury Hotel in Saint Louis
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