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Hotel Avyan

2625 Lafayette Ave, Saint Louis, MO 63104-2011
Traveler (42)
Room & Suite (9)
Dining (1)

About

Location
Cleanliness
Service
Value
Finding an ideal hotel in Saint Louis does not have to be difficult. Welcome to Hotel Avyan, a nice option for travelers like you. Rooms at Holiday Inn Express offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi. A fitness center will also help to make your stay even more special. If you are driving to Hotel Avyan, free parking is available. Nearby landmarks such as Busch Stadium (1.6 mi) and City Garden (1.7 mi) make Hotel Avyan a great place to stay when visiting Saint Louis. During your visit, be sure to check out one of Saint Louis' popular shrimp restaurants such as Caleco's Restaurants & Bars, Eleven Eleven Mississippi, and Charlie Gitto's, all a short distance from Hotel Avyan. If you are interested in exploring Saint Louis, check out a science museum, such as Saint Louis Science Center. Hotel Avyan puts the best of Saint Louis at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Free internet
Wifi
Internet
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Languages Spoken
English

Location

Full view
50Car recommended
Grade: 50 out of 100
39Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
175Reviews4Q+A21Room tips
Traveler rating
  • 32
  • 67
  • 31
  • 17
  • 28
Time of year
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Language
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Popular mentions
My husband and I stayed Friday through Sunday. I booked this hotel because it was the most affordable at the time. I did read a lot of reviews prior which concerned me due to some reporting issues with cleanliness and that the area was sketchy. We arrived Friday early but spent time at the Science museum (which is free) to kill time because check in isn’t until 3pm and checking in early is a $25 fee. We arrived around 430pm and were promptly checked in by Kevin. We were supposed to stay in room 305 but our room keys would not work and Missy quickly changed us to room 310 after reporting that that room continually has that issue. The room was clean and smelled fine. The hotel is in an ok area, not somewhere you would wander. Anywhere in St. Louis you are at risk of having your car broken into and signs are posted all over the city regarding this so please make sure no belongings are left in the car (even phone chargers). We had no issues with our room other than the next day the room key wouldn’t work and we were told they accidentally forgot the additional day, but it was fixed in under 2 minutes. Check out was a breeze, you do have to check out before 11am or it is a $25 fee. A lot of people were there for the cardinals game, but it was quiet at night and we slept well. We never ate breakfast there so I cannot speak to that. Theirs no longer a pool. Would recommend for those looking for somewhere clean to sleep while they enjoy the city. It doesn’t have the extra amenities the other hotels do downtown, but you get what you pay for. All staff was very helpful and courteous.
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Response from hotelavyan, Hotel Manager at Hotel Avyan
Responded 2 weeks ago
Dear Guest, Thanks for your stay and the valuable review recommending our hotel. We will take your comments for further improvement. Glad to note that you liked the stay. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again, Sincerely, Hotel Manager.
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+1
Good location.Non smoking room smelled like an ashtray that's why 2* only. Friendly staff. Cleaning up all the corners may help with rating. Little trashy outside near entrance cleaningnes not priority here.
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Response from hotelavyan, Hotel Manager at Hotel Avyan
Responded 2 weeks ago
Dear Valued Guest, Thanks for your stay at the Hotel Avyan. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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(4/13/2019) We made a reservation to stay at Hotel Avyan for our visit to St Louis for the Taco and Tequila Crawl we attended. Two days before the event I called to make sure I had a reservation there and to discuss check in options. I explained that our event started at 11am and that I could see that check in time was 3pm. The lady on the phone told me I could check in at 10am but that it would cost an additional $25. I explained that I didn't need IN the room but rather was simply wondering if I could check in and get my keys and leave my bags in my car so I didn't have to tipsy check in later. I asked if I could do that for no additional charge since I wouldn't be in the room until late that night and she told me absolutely I could do that. She said just let the front desk staff know what I shared with her and that they would get me all set up. WRONG. Upon arriving I was greeted by a woman and upon explaining what I had discussed with a staff member was very RUDELY treated. She said no one would say that and "WHO did you talk to that would say that?" And "NO. That I HAD to pay the $25 to get the room key early." So I left. Annoyed by how rudely she was treating me. So we sat in the parking lot waiting for our Uber to pick us up and she went outside to smoke and was icing us dirty looks the entire time she was out there. It was honestly hilarious but also completely unprofessional. We came back that night to check in for real and there was such a sweet and helpful woman working the front counter. She got us all set up and into our room in no time. The room was nice. Everything was clean and worked for our over night needs. (4/14/2019) upon waking up I walked downstairs to get a coffee because the rest of my room was still sleeping. She handed me a menu and told me I could order food from the top list and that they would make it for me. I looked but everything on the top list was wheat or flour products (pancakes, biscuits, breakfast sandwich, ect) and because I have a gluten allergy simply asked if I could order from the À la cart menu. I was informed that I could not do that. So I simply ordered my coffee and was surprised to hear I owed $1.95 for the tiniest cup of coffee (like, traditional cheap hotel coffee) so I paid it and as I was waiting for them to make it for me another man ordered food and the young woman working the register asked him if he had "a complimentary breakfast voucher?" He said "no?" And then an older woman behind the counter says "DONT ASK THEM THAT!" so I thought that was odd. Like you COULD get a complimentary continental breakfast if you knew to ask for it. It wouldn't of mattered to me since I couldn't order anything without gluten from their menu. Overall the hotel its self was exactly what you would expect for the price but it gets low star reviews bc of how poorly I was treated during check in and how unaccommodating they were when I tried to order a bite (that was listed on their menu) to eat ‍ You should also know the area isn't the best. They had a robbery in January of this year and again in 2017. The businesses surrounding the hotel have bullet proof glass separating attendants and customers. I watched a drug exchange happen between two men while waiting for my Uber. Once we were inside our room we felt safe but I definitely didn't feel safe outside. You could have an overall better experience another place for $20 more. I highly recommend you do that.
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Response from hotelavyan, Hotel Manager at Hotel Avyan
Responded Apr 18, 2019
Dear Esteemed Guest, Thanks for your stay at the Hotel Avyan and the comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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I was bery surprised rather pleasantly about this hotel. I read reviews prior to staying there and some were good and some were not so good. I experienced a great visit and stay at this hotel. The staff was very welcoming, efficient and cordial. The room was wonderful, clean and well decorated. My only issue is there weren't enough hangers in the room. other than that I enjoyed my stay and will stay there again. I also highly recommend this hotel for the value, proximity to venues and peacefulness.
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Response from hotelavyan, Hotel Manager. at Hotel Avyan
Responded Dec 14, 2018
Dear Valued Guest, Thanks for your stay at the Hotel Avyan and the review. Really appreciate your kind gesture in mentioning the positives as well as pointing out the improvement points. Your review is really serious to us and we shall be taking steps for overall improvement. Please visit us again. Sincerely, Hotel Manager.
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I'm sorry, I'm not used to write bad feedback, but I've never been treated like this before. I've got some credit card problems during my stay and they nearly called the Police, saying I was going to leave without paying my bill and so on!! The Amministrative Director (I think she is) has been greatly rough dialing with me and finally asked me for my passport and closed it in a room without leaving the keys to the operating personnel... I couldn't believe it, I've never lived such hard times, 8000 km from home!! I'm sorry for the rest of the personnel that's been nice and kind with me, but I can't give a good feedback.
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Response from hotelavyan, Hotel Manager at Hotel Avyan
Responded Nov 19, 2018
Dear Guest Thank you for your stay at the Hotel Avyan and the comment. Our greatest strength is our team and it is our continuous endeavor to make our guests feel special in every aspect during their stay with us as we take great pride in delivering exceptional service. We do not practice the behavior that you have highlighted. Anyway, we will have a direct conversation with the concerned staff and manage him effectively so that no other guests give us such a feedback. We look forward to your continued patronage. Regards, Hotel Manager.
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PRICE RANGE
$102 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express st. louis hotel saint louis, holiday inn st louis, holiday inn saint louis, saint louis holiday inn
FORMERLY KNOWN AS
Holiday Inn Express St. Louis
LOCATION
United StatesMissouriSaint LouisLafayette Square
NUMBER OF ROOMS
65
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