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St. Louis City Center Hotel

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St. Louis City Center Hotel
St. Louis City Center Hotel
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840 Reviews from our TripAdvisor Community

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Showing 833: English reviews
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I always like staying in the St. Louis City Center Hotel. It has a convenient location for me across the street from the Greyhound/Amtrak station. A good hotel for anyone staying in the downtown St. Louis area. Close to Union Station entertainment, Busch Stadium and Soulard Market.

Helpful?
Thank Jason W
Michigan
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for a business trip and it was near the location I need to be everyday. But the hotel is not run well, the lines for the front desk were terrible. Even with four clerk's it just seemed to take each one so long to complete simple tasks. My room air condition was not great, and it had... More 

Helpful?
Thank klynnbee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Our family made reservations for a Sunday evening, months in advance. Check in time was to be at 3pm. At 3pm, they didn't have any rooms available. And had the entire lobby full of families trying to check in at the normal check in time. Everyone was told that they were unsure how long it would be before a room... More 

Helpful?
Thank kowen78
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

We stayed here two nights for a Cardinal game. We arrived and was told there were no rooms ready and to check back later. Lobby was fun of customers with luggage waiting. I waited about an hour and still nothing. I waited at the desk to be first in line and finally got registered. I feel sorry for other people... More 

Helpful?
Thank Fuzz5760
Midwest
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Upon arriving the hotel was beautiful and the staff friendly and helpful with check in. The room however was not so hot and it went downhill form there. I reserved this room so my daughter and her friends could walk to the Coldplay concert in town that evening. There were two Queen beds and a Queen size sofa sleeper. The... More 

Helpful?
Thank maverik98
San Augustine
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Spent 2 nights here - hind sight says I should have checked out after the first night - however we were there with a wedding party and hoped the second night would be better to my mistake. Upon checking in and finding we had 1 wash cloth for 4 people, I requested 3 additional wash clothes. After my 3rd request... More 

Helpful?
Thank Steve H
Cabot, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We were staying here for the Coldplay concert. We were able to walk to the concert from the hotel. Location was great for our event. The room was very spacious, but was not clean. Everything was covered in dust, the couch was extremely old and worn out, there were some stains on the bedding. The hallways were warm and stuffy,... More 

Helpful?
Thank Sophiesboys
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I booked here on air miles as we were seeing coldplay at the scattered center. We picked it mainly because of location but I was blown away by the comfortable bed, huge room, friendly and helpful staff and convenience of the location! We also ventured up to the sunroom and saw a beautiful view of the city!... More 

Helpful?
Thank boo82686
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago via mobile

As you can see, this room wasn't really ready for us as it could use some TLC. My family and I were staying over for one night on our way to another destination and this is what we walked in to after hours in the car. What you're looking at is a large stain on the carpet, curtains, small stain... More 

Helpful?
Thank Charles M
Kirksville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I blocked rooms at City Center Hotel 7/15/16 to 7/18/16 for our wedding. It was a horrible experience. The place was dirty and not up to date. Guests had to wait in ridiculous lines to get into rooms. Multiple guests had requested king or double queen specifically and were given the wrong room. Each night I had to call for... More 

Helpful?
Thank Abby D
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
St. Louis City Center Hotel is a beautifully appointed hotel in the heart of downtown. ... more   less 

Additional Information about St. Louis City Center Hotel

Address: 400 S 14th St, Saint Louis, MO 63103-2708 (Formerly Sheraton City Center)
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $128 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Louis City Center Hotel 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton
Hotel Style:
#7 Green Hotel in Saint Louis
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