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Westin St. Louis

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Westin St. Louis
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1,404 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Wichita, Kansas
Reviewed March 21, 2013

This was our first stay in St. Louis, although we've been through the city a few times. We were in town to see the MVC Men's Basketball Tournament. Although expensive, worth the cost because of the location. Our room was on the 5th floor, a corner, with large lovely windows and floor to ceiling drapes. Out one of the windows...

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Helpful?
Thank kghia
Christine C, Manager at Westin St. Louis, responded to this review

Thank you so much for your review! I sincerely appreciate your feedback. We are delighted to host the attendees of the MVC every year and thank you for choosing our hotel this year! We are conveniently located between Busch Stadium and the Scottrade Center to allow easy access for several sporting events. Thank you for your candid comments and we...

Columbus, Ohio
Reviewed March 20, 2013

We had a wonderful time at your hotel this past weekend primarily because of the great service provided by many of your employees.First let me comment on Ben, Orlando and Shaun who were the first ones to greet us each time we arrived or left. They all were extremely personable as very helpful. Then Irene and Yvette at the front...

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Helpful?
Thank Rick S
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to provide your review! I will share your comments with the staff you mentioned and thank them for their personal service! We are delighted that you enjoyed your stay and we stand ready for your next arrival!

Memphis, Tn
Reviewed March 14, 2013

This hotel is a gem. I like the way it is positioned to where when you drive up and unload it is not the entrance that is directly across from the Cardinal Stadium. Although, it sits relatively close, right across the street to be exact, your unloading and loading experience is a separate event, which causes minimal distractions. The lobby...

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Helpful?
Thank 1tunyaj
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the review and recommendation! We are conveniently located next to Busch Stadium, home of the St. Louis Cardinals, yet we are designed in a way to provide the peace and tranquility that our guests' desire! We also offer Refreshment Centers in each room to provide nourishment after a long day. You can rest easy knowing these are...

Chicago, Illinois
Reviewed March 13, 2013

I travel 4 days a week, 50 weeks a year. Within the past year, I've stayed at the Westin STL for 12 consecutive months. I can honestly say there is no other hotel I'd choose in St. Louis. The main reason I stay at the Westin is the people - they know my name, my preferences and go out of...

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Helpful?
Thank Emily D
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the review! We do sincerely appreciate your candid feedback, both the positive comments and your suggestions for areas of opportunity! We truly value your unwavering loyalty and providing us the opportunity to continue to grow and improve our guests' experience. I have shared your comments with the valet staff, Ilene, and the managment team and assure you...

Over the Rainbow
Reviewed March 12, 2013

We bought a Living Social deal for a weekend stay February 21-24. That happened to be the weekend of a major snow storm. The hotel had our room ready earlier than check-in time since we were traveling from out of town with a great view and more than comfortable accomodations. The first hiccup was with the drink and food voucher....

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Helpful?
Thank momogugu
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for your review and candid feedback! We sincerely appreciate your comments as we continually strive to grow and enhance each guest's experience. I apologize for the missed opportunities and assure you we are addressing with the proper staff. I am delighted that we were able to accomodate an early check-in and that you enjoyed your room and view!...

Overland Park, Kansas
Reviewed March 11, 2013

We really enjoyed our stay at the Westin! We were first greeted by Gary, (the doorman?) who really set a standard for service. I understand he's retiring soon--I'm sure it will be very hard to replace him with someone that is as friendly and helpful. Our room was large and comfortable. It only had one chair--the one at the desk--and...

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Helpful?
Thank travl_on
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the review! I will share your comments with Gary and thank him for his friendly and helpful service. I appreicate your feedback regarding the staffing in the bar and will share this with our Food and Beverage Management team. We sincerely enjoy being a part of the Missouri Valley Conference each year and look forward to hosting...

Paducah, Kentucky, United States
Reviewed March 10, 2013

I would like to say this was the best stay at any hotel i have ever been to. I was greeted first by David with valet. I could write the whole review on them because it set the standard for the stay. We got our stuff they asked if they could help i was fine doing it myself but i...

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Helpful?
Thank Brittany David S
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the review! We are so delighted that you enjoyed your stay. Thank you for choosing Westin St. Louis to celebrate your anniversary! I will share your comments with David and the valet staff and thank them for their outstanding service. I'm glad we were able to accomodate an upgrade for your special ocassion. We hope to see...

Indianapolis area
Reviewed March 9, 2013

We stayed over the first weekend of March using 2 Living Social vouchers, and I must say I would stay again without a discount. The initial experience upon check-in made me feel like "oh great, another Living Social couple." They were polite, but not the its so great you're here greeting expected from a Westin. But after that, everything was...

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Thank FFRich
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the review and choosing Westin St. Louis for your recent stay! I will share your comments with Andy, Dawn and Esther and thank them for their personal and welcoming service! We stand ready for your next arrival.

Lausanne, Switzerland
Reviewed March 9, 2013

The problem with converting old factories & warehouses into hotels is that you'll have to compromise on something. In the case of the Westin STL, the compromise comes with the design of the place....it's a maze! If you're trying to get to the gym or staying in the adjoining part of the hotel, getting around is a bit of a...

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Thank LeDude13
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the review! We sincerely appreciate your candid feedback and the opportunity to continually grow and enhance our guests' experience. The Westin St. Louis has a rich architectural background and history. I am delighted that you enjoyed your stay and and the service of our staff. We look forward to hosting you again in the future!

Oxford, Mississippi
Reviewed March 4, 2013

The Westin St. Louis is one of the most unique and accommodating hotels I have visited. From the beginning there is a smiling face or two to greet you, help you park, and assist you with your check-in process. All the staff were extremely helpful. It does take a bit to find your room as the hotel winds around and...

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Helpful?
Thank 535ChrisA
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the review and recommedation! I am delighted that you enjoyed your stay and found the staff particularly friendly and helpful! I will share your comments with Rod and thank him for his personal service. The Westin St. Louis does offer unique rchitectural features throughout the hotel including a three-floor sky bridge connecting our two buildings. Thank you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $137 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travelers have asked, with answers from Westin St. Louis staff and other travelers.
20 questions
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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing Busch Stadium would have the best view.”
 of 5 bubbles Tobaccopat, 3 weeks ago | Read review
“There really aren't bad rooms.”
 of 5 bubbles 734margea, Feb 13, 2017 | Read review
“Loved our view of the Arch and Ball Park Village! Especially pretty at sunrise.”
 of 5 bubbles terris171, Feb 13, 2017 | Read review
“Solid construction makes all rooms super quiet”
 of 5 bubbles AreDoubleYouDee, Jan 9, 2017 | Read review
“Choose 2nd floor to take advantage of free Wifi made available only in the lobby”
 of 5 bubbles jeffw30, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question