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Westin St. Louis

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Westin St. Louis
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1,405 Reviews from our TripAdvisor Community

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Showing 1,391: English reviews
Sikeston, Missouri
Reviewed February 17, 2014

Stayed here for two nights on valetines weekend and it was awesome. Room was very nice and clean. Front desk was very helpful and courteous. When we checked out Saturdsy morning we were greeted by a very nice lady staff member. She done a wonderful job and I want to recognize her. Her name was Yvette U. she done great...

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Helpful?
Thank Michael G
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for recognizing Yvette! I'm thrilled to know we were able to accommodate you for an additional night allowing you to continue celebrating your wonderful valentine weekend! Our associates truly love what they do and I'm delighted to know it shows. We look forward to the opportunity of welcoming you back in the future!

Austin, Texas
Reviewed February 16, 2014

I travel a lot and I frequently find myself in St Louis. The Westin St Louis has become a second home for me. From the breakfast staff who know my name and remember my order, to their cheerful attitude when we commandeer a prime corner of the restaurant to work from for the day- they are always accommodating. The restaurant...

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1Thank AnnaOBrien
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for so many compliments; I'm thrilled to know we're your home away from home! Our associates truly love what they do and I'm delighted it shows; and we love having chocolate for lunch too! Our historical building allows for a unique layout with spacious guest rooms equipped with plenty of work space. Thank you again for taking the...

Wood River, Illinois
Reviewed February 10, 2014

Stayed here for two nights on a weekend marriage retreat and it was so very nice. The room was large and comfortable. Thermostat was easy to use and control. The bathroom was absolutely beautiful! The shower was heavenly, as was the large bath tub. The staff was very friendly and helpful and the free late check out on Sunday was...

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Thank Jeannie W
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know you had such a lovely stay! Thank you for taking the time to share comments from your recent retreat! Our Heavenly bath certainly offers that all important escape after a long day of meetings. Our Westin Weekend offers an extended checkout whenever our availability allows. We look forward to welcoming you back in the future!

Illinois
Reviewed February 9, 2014

Always try to stay at the Westin when in St Louis, but this time we were very disappointed by what we got. In town for a Blues game on Dec. 28th, Got to the room around 3:30 and found it to be very warm, but that was fixed by turning on the air conditioning, So I turned the temp down...

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Thank bluesfanillinois
Robert W, General Manager at Westin St. Louis, responded to this review

Dear bluesfanillinois, Thank you very much for taking to time to post your comments on Tripadvisor.com. On behalf of the entire team, I hope that you can accept my personal apologize for the malfunctioning cooling unit in your room in addition to our inability to immediately repair the problem. I have already taken your comments to my management team to...

Decatur, Illinois
Reviewed February 1, 2014

My husband and I stayed one night for a weekend getaway and could not have been happier with The Westin. We've stayed at a number of hotels in the downtown area and this is the one where we will be going back! We can't imagine having a nicer stay! I have already recommended it to all our friends.

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Thank Jill W
Christine C, Manager at Westin St. Louis, responded to this review

We stand ready to welcome you back! I'm thrilled to know you had such a luxurious experience with us for your weekend getaway! Our historical building coupled with our contemporary décor allows us to offer a unique, yet tranquil escape! Thank you for sharing your comments and for the recommendations!

Marion, Illinois
Reviewed January 31, 2014

Stayed here for one night after booking the room through Expedia. Hotel was nice, clean, and quiet. I wish I could have brought the bed home with me it was so comfortable. The room was one of the biggest hotel rooms I have ever stayed in. Staff was very friendly and helpful. The valets were very friendly and fast at...

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Thank dtondini
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay with us! Our Heavenly beds are available for purchase so that one may experience that feeling of renewal every morning! Please visit our website for more information regarding the purchase of our Heavenly bed! We look forward to welcoming you back in the future!

Springfield, Illinois
Reviewed January 26, 2014

My wife and I stayed one night at the Westin. We had never stayed here previously, but found a great deal off of Hotels.com and could not pass it up. Overall the hotel is very nice, relatively new and updated. The entrance is a bit tricky as it seems to be on the back (south) side of the hotel. There...

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1Thank amskjd2000
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay with us! We look forward to the opportunity of hosting you again in the future! We do offer both valet and self parking, so that one may choose the option which best fits their needs. Our parking area is gated and monitored 24 hours per day.

Kansas City, Missouri
Reviewed January 26, 2014

I had a 3 night stay at the Westin in July 2012. Although my stay was quite a while ago, it was truly unforgettable. Why? Because this hotel is simply the best--clean rooms, super comfortable beds, luxurious bathroom, delicious restaurant fare for breakfast, lunch or dinner if you're staying in. Close guest parking. And friendly, more than helpful staff. This...

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2Thank Theresa M
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing comments from your stay with us last summer! Our Heavenly bed and Heavenly bath provide that all important feeling of renewal after a long day of work or play. We stand ready to welcome you back in the future, whenever your travels find you in St. Louis!

Highland, Illinois
Reviewed January 26, 2014

The hotel staff and room exceeded expectations. My husband had booked a room for my 40th birthday. To our surprise when we opened the curtains, we were staring at Busch Stadium. What an amazing view. This made my night, since we are season ticket holders. When we returned from going out for the evening, there was a piece of cake...

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Thank Trista B
Christine C, Manager at Westin St. Louis, responded to this review

Happy Belated Birthday! Our associates truly love what they do and I'm thrilled it shows! Thank you for taking the time to share comments from your very special evening; we stand ready to welcome you back!

Reviewed January 26, 2014

I found our visit at the Westin in St. Louis to be a fantastic experience. We enjoyed the room and the hospitality from all of the staff. This was our first time staying in St. Louis and the ladies at the front desk, Yvette and Shannon were remarkable. They provided us with great advice for dinning and local attractions, they...

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Helpful?
Thank mem1976
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for the many compliments! I am thrilled to know Yvette and Shannon provided such personalized, attentive service--plus humor! We stand ready to welcome you back and offer another fantastic experience!

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102
Location: United States > Missouri > Saint Louis > Downtown
Price Range: $142 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travelers have asked, with answers from Westin St. Louis staff and other travelers.
20 questions
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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing Busch Stadium would have the best view.”
 of 5 bubbles Tobaccopat, 3 weeks ago | Read review
“There really aren't bad rooms.”
 of 5 bubbles 734margea, Feb 13, 2017 | Read review
“Loved our view of the Arch and Ball Park Village! Especially pretty at sunrise.”
 of 5 bubbles terris171, Feb 13, 2017 | Read review
“Solid construction makes all rooms super quiet”
 of 5 bubbles AreDoubleYouDee, Jan 9, 2017 | Read review
“Choose 2nd floor to take advantage of free Wifi made available only in the lobby”
 of 5 bubbles jeffw30, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question