The Westin St. Louis
811 Spruce St, Saint Louis, MO 63102-1717
Enter dates to see prices
Full view
View all photos (603)603
Room & Suite (331)
Dining (23)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Hotel direct offer!Unlock Member Rates!
About
#21 of 155 hotels in Saint Louis
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
GreenLeaders Bronze level
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
Location
84Good for walkers
Grade: 84 out of 100
27Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
811 Spruce St, Saint Louis, MO 63102-1717
Getting there
Rental CarsSee rental cars from $31/day
1790Reviews36Q+A100Room tips
Reviews
Traveler rating
- 1,136
- 408
- 129
- 65
- 52
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
We had the best experience at The Westin St Louis from the moment we stepped out of our vehicles and were greeted by Courtney, the bellhop. The front desk staff, Jesse, NeNe and Kedar, were extremely friendly and so very helpful, even recommending nearby dining experiences. We decided to dine at the restaurant and Raoul, our server, was great. Salads, appetizers, margherita pizza and the wrap were good. The rooms were clean and spacious. Most definitely would stay here again. :)
Read more
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Sha at the lounge was amazing! She went above an beyond to help my wife and I out after our event!! The location of the hotel was perfect and next to Ballpark Village and Enterpirse Center. Great staff there.
Read more
Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Shea was my bartender and did an excellent job, I really appreciated her service. Did an excellent job with my drinks and helping with getting food. I would highly recommend her and the hotel to anyone
Read more
Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very nice hotel but the “club” lounge leaves much to be desired. Seemed like hotel workers were using the lounge as a break room. Marginal snacks and no alcohol. But the hotel does have a great bartender Sha in the lobby bar.
Read more
Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Charles James, General Manager at The Westin St. Louis
Responded 4 weeks ago
Dear grY1214FD, Thank you for sharing your experience with us. I am gald to hear you enjoyed the hotel and that Sha in the bar provided great customer service. We will take your comments about the Club Lounge and work on improving the service there. Sincerely, Charles
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never experienced better hospitality than what I experienced at the Downtown St. Louis Westin Hotel. Most of that was because of the professionalism of hotel Staff. Kedar, in particular was of so much help during my near three week stay that words cannot truly express. Thanks again to all who made my stay at the Westin feel like a home away from home!
Read more
Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Book this hotel. You will not be disappointed!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Charles James, General Manager at The Westin St. Louis
Responded 4 weeks ago
Dear C2194YYjaimer, We are thrilled to hear that we were able to provide you a home away from home feel! That is our goal so it is great to hear that was your experience. I will make sure Kedar is aware of you comments and we will be sure to recognize him. Thank you for taking the time to share this feedback and we hope you come back again when in St. Louis! Charles
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was great! We had drinks at the bar and watched some baseball. Sha was our server and recommended some good food! Even though it was a Sunday and r there wasn’t much going on, we had a good time
Read more
Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Charles James, General Manager at The Westin St. Louis
Responded 4 weeks ago
Dear 944kerris, We are very happy to hear you enjoyed your room and watching a ballgame in our bar. Sha is one of our valuable team members and we will share your comments with her. Hope to see you again soon! Charles
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sopy made my day with a fabulous pizza…it was delightfully scrumptious and full of mouth watering flavors!!’ Order your pizza! Sopy is ready to make YOUR special pizza for you!!! Sopy was so kind and helpful.
Read more
Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Ask SOPY to create a personal pizza for you!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Charles James, General Manager at The Westin St. Louis
Responded Apr 20, 2023
Dear imatyrep, Thank you for sharing your experience with us. It is great to hear you enjoyed the pizza made by Sopy! He has been a great addition to our team and I will be sure to share your comments with him. We hope to see you again soon! Charles
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was here over the weekend with a friend. The check in area was a zoo of people congregating and hanging out, but finally got checked in and to the room. While staying here, there were no housekeeping services, no attempt to service or being contacted about service. I think the hotel still thinks it's 2021. When I communicated this to the front desk, all I got was a shoulder shrug from the male associate. At check out, there was an unauthorized near $40 restaurant charge on my room. I was told these things take about 3 days to resolve! There are other Marriott branded hotels downtown that actually care more and deliver better service than the Westin. I've strayed at about 20 Westin's in my life and would not choose to stay here again.
Read more
Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Charles James, General Manager at The Westin St. Louis
Responded Apr 20, 2023
Dear Viking94708, I am very sorry to hear about your experience. We should be providing daily housekeeping service so I will share your feedback with our Housekeeping Team so we can work on improving our processes to ensure all guests get this service. We will also review problem resolution with our Front Desk team as our response to you was not satisfactory. Please know that we will work on improving our service in both areas and I hope you reconsider giving us another chance the next time you are in St. Louis. Sincerely, Charles
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family’s stay in St. Louis was amazing, but the staff of The Westin made it phenomenal. I would stay again just to see them! Kara and Jamie made my birthday so special and could not have been sweeter. Sopy, Swaroop, and everyone else in the hotel + restaurant went above and beyond to make my family’s stay as pleasant as possible. I truly cannot say enough about everyone’s genuine kindness and eagerness to help. The hotel room was spacious, had amazing views of the stadium, and the beds were comfortable. The huge bathtub was the favorite of everyone in my family! I wish there would have been more storage for my family’s clothing, especially considering how spacious the room was. Overall, I cannot wait for my next stay!
Read more
Date of stay: March 2023Trip type: Traveled with family
Room Tip: The lounge was worth the extra expense due to the snacks, sodas, and bottled water. The breakfast...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Charles James, General Manager at The Westin St. Louis
Responded Apr 3, 2023
Dear kcarter0502, Thank you for sharing you experience with us, we are thrilled to hear that you and your family enjoyed your stay with us! Going above and beyond is what we strive to do for our guests so it is good to hear that was your experience. We will be sure to recognize the associates you mentioned for their efforts. We also look forward to your next stay! Charles
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have eaten at the restaurant many times on business trips and Gaurav is professional, very kind, and thorough. Can’t recommend enough. Whether I arrived early or came in to the restaurant late, he made sure I was taken care of. Thank you Gaurav!
Read more
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Charles James, General Manager at The Westin St. Louis
Responded Mar 24, 2023
Dear Wanderer59143811209, We are pleased to hear you enjoyed the experience in our restaurant and that you found Gaurav to be professional and kind! We will share your comments with him and hope to see you again soon! Charles
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$194 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin st. louis hotel saint louis, westin saint louis, saint louis westin, westin hotel st louis
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
255
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE WESTIN ST. LOUIS $152 ($̶2̶1̶2̶) - Updated 2023 Prices & Hotel Reviews - Saint Louis, MO
Frequently Asked Questions about The Westin St. Louis
Which popular attractions are close to The Westin St. Louis?
Nearby attractions include Cardinals Hall of Fame and Museum (0.1 miles), Busch Stadium (0.04 miles), and City Garden (0.2 miles).
What are some of the property amenities at The Westin St. Louis?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin St. Louis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin St. Louis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin St. Louis?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to The Westin St. Louis?
Conveniently located restaurants include Tony's, Three Sixty, and Cardinals Nation.
Are there opportunities to exercise at The Westin St. Louis?
Yes, guests have access to a fitness center during their stay.
Is The Westin St. Louis located near the city center?
Yes, it is 0.3 miles away from the center of Saint Louis.
Are any cleaning services offered at The Westin St. Louis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin St. Louis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin St. Louis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.