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Traveler (413)
Room & Suite (377)
Dining (81)

About

#43 of 139 hotels in Saint Louis
Location
Cleanliness
Service
Value
The Cheshire embodies the charm and authenticity of a traditional British inn with all the modern conveniences of today. Guest rooms range from our Deluxe class to our Royal class with turndown services and upgraded amenities.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
33Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
1,124Reviews
14Q+A
100Room tips
Traveler rating
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  • 54
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Popular mentions
We enjoyed a 3 night stay. All the people were very friendly. The fox and Hounds tavern is always great. The only complaint is that the relatively small pool is not just for guests. The hotel sells passes to the pool to anyone and everyone. During the 3 days we were there the pool was crowded with what was mostly people who were not staying at the hotel. It is about impossible to gain access to the pool when there are 20+ people standing in the water and surrounding the pool.
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My husband and I recently booked a room for an anniversary night away from the kiddos. I was excited to stay at the Cheshire and then disappointed all around. The hotel decor is very cool and sets it apart from other hotels so I give them credit for that. Unfortunately our room was not very clean. There was dust coating everything, junk on the carpets, serious build up on the baseboards and dirty prints all over the bathroom door, hair in the shower... I was glad we did not have children with us as I would not have wanted them crawling around. The furniture and decor showed typical wear and tear. We had issues with the bathroom light sensor not working and had to call the front desk to figure out how to manually shut the light off. Breakfast was disappointing, a bowl full of runny eggs and some boiled ham rounded out by pastries, dry cereal and drinks. I would have been happier if we had only paid around $120 for this hotel but sadly we paid close to $200 per night for their smallest room option. We definitely will not recommend that friends or relatives stay here when visiting.
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Response from Benjaminstl, Front Office Manager at The Cheshire
Responded yesterday
Thank you for taking the time to share your feedback. I am very sorry we did not exceed your expectations during your recent visit to our Hotel. I can assure that what you experienced is not only uncommon but also highly disappointing. I appreciate you letting us know and have passed on your comments to our management team. Your impression, assessment, and insight will be shared and discussed by associates from every department. We sincerely appreciate and would like to thank you again for taking the time to share your experience. You have now personally helped to improve the service we provide our guests and that is honestly invaluable.
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We were very excited to stay at The Cheshire but when we got to the hotel at check-in time they did not have a room ready. We were eventually upgraded to a suite since no other rooms were available. When we reached our suite it was very stuffy, so we lowered the air and went to the pool to cool off. Our room was still around 85 degrees and very stuffy when we got back so we called the front desk and they told us that the air could not be set below 70 degrees as the system would freeze up. They reset it and we left to grab dinner hoping it would be cool when we got back. Unfortunately, it was not and the fan they provided did not improve the situation. We ended up booking another hotel because The Cheshire did not have another room available and had to just lose our money since we used a booking site to get the room and it was non-refundable. The hotel was stuffy and hot in the halls and common areas as well.
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Response from Benjaminstl, Front Office Manager at The Cheshire
Responded yesterday
Thank you for taking the time to share your feedback. I am very sorry we did not exceed your expectations during your recent visit to our Hotel. I can assure that what you experienced is not only uncommon but also highly disappointing. I appreciate you letting us know and have passed on your comments to our management team. Your impression, assessment, and insight will be shared and discussed by associates from every department. We sincerely appreciate and would like to thank you again for taking the time to share your experience. You have now personally helped to improve the service we provide our guests and that is honestly invaluable.
Read more
+1
This is one of the most beautiful hotels I have ever had the pleasure of staying in, and I travel a great deal. My family and I loved the architecture of The Cheshire, which is built to resemble a glorious British estate. The staff were exceptional, especially Jake, Ben, and Roxie. Truly a magical experience that I will definitely go to again.
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Response from Benjaminstl, Front Office Manager at The Cheshire
Responded yesterday
Your recommendation of The Cheshire is greatly appreciated! It’s wonderful to learn you enjoyed your stay with us and that Roxie and Jake took great care of you! Hopefully, you’ll have an opportunity to join us again for an extended, relaxing retreat in the future. Thank you for going out of your way to stay with us!
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Several times my husband and I banged our knee on a protruding wooden bed corners at the foot of both sides of the bed. We are lucky the pain from doing so went away. I did report the problem to the front desk who told me they were aware of the problem and offered to send up extra pillows to cushion the protrusions. Knowing how the bed posts are hazardous I can not recommend the hotel. Also, no one at the front desk could give us directions for what turned out to be a 20 minute walk to the St. Louis Art Museum. We chose to stay at the hotel because of its proximity to the art museum and find it unbelievable that no one could direct us how to walk there.
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Response from Benjaminstl, Front Office Manager at The Cheshire
Responded 4 days ago
Thank you for taking the time to share your feedback. I am very sorry we did not exceed your expectations during your recent visit to our Hotel. I can assure that what you experienced is not only uncommon but also highly disappointing. I appreciate you letting us know and have passed on your comments to our management team. Your impression, assessment, and insight will be shared and discussed by associates from every department. We sincerely appreciate and would like to thank you again for taking the time to share your experience. You have now personally helped to improve the service we provide our guests and that is honestly invaluable.
Read more
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PRICE RANGE
$137 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cheshire hotel saint louis, cheshire hotel saint louis, cheshire lodge st louis, cheshire inn st louis, cheshire saint louis
LOCATION
United StatesMissouriSaint Louis
NUMBER OF ROOMS
106
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