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6300 Clayton Rd, Saint Louis, MO 63117-2500
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Free cancellation until 06/05/22
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Traveler (475)
Room & Suite (340)
Dining (80)

About

#36 of 152 in Saint Louis
Location
4.5
Cleanliness
4.1
Service
4.3
Value
4.0
The Cheshire embodies the charm and authenticity of a traditional British inn with all the modern conveniences of today. Guest rooms range from our Deluxe class to our Royal class with turndown services and upgraded amenities.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Boutique
Languages Spoken
English
1261Reviews21Q+A100Room tips
Traveler rating
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ShantillyR wrote a review Yesterday
Oklahoma41 contributions85 helpful votes
I stayed one night on a quick trip through St. Louis and would have changed hotels had I not arrived so late in the evening. This place is DIRTY. My bed linens were clean, but there was some yucky white stuff on the fabric headboard. The room smelled musty. There were spatters on the bathroom walls and smears on the glass of my bedside tables. I accidentally dropped something behind the bathroom vanity and was horrified by the thick layer of dust and hair. The elevator buttons and door handles were smudged and sticky, and the floor in the breakfast area had not been swept/mopped. The hotel concept and decor are charming and cozy, and the staff were all very kind and friendly. Late night snack and drink at Fox and Hounds was tasty and the ambiance was great. The complimentary breakfast selection was really good. Some of the common lounge areas were also clean and comfortable. Overall, though, I would avoid staying here until the cleanliness issue is adequately addressed.
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Date of stay: May 2022Trip type: Traveled
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Robert B wrote a review May 20
1 contribution
This hotel is unique with it's old english decor, but that is where the charm ends. The facility is dirty, in poor repair, no housekeeping services during stay, often out of clean wash clothes. The staff provides excuses instead of service.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Good breakfast, but too many negatives (dirty, poor service)
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 6 days ago
Thank you for taking the time to review our property. I apologize for any misunderstanding that may have occurred during your stay. We do offer stayover housekeeping service, but only upon request. We are still practicing social distancing and do not enter guests room without an invitation. We also keep plenty of fresh supplies at the front desk. Let us assure you that we want nothing more than to ensure your satisfaction up until you leave our hotel, so we truly appreciate that you have shared your feedback with us. I am confident that our team will continue to do their best to improve in order to accommodate you better in the future if you give us the chance.
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J A B wrote a review May 14
North Ridgeville, Ohio83 contributions26 helpful votes
Charming hotel and great location in St. Louis. The staff is very accommodating and friendly. When we got to our room, the window was broken and partially open. When we called the main desk, the staff member immediately offered to move us and we unexpectedly got a room upgrade. The complimentary breakfast has a great variety of foods for all pallets. I would highly recommend staying here.
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Date of stay: May 2022Trip type: Traveled
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 1 week ago
Thank you for such a wonderful review! We are working daily to improve everything everything about us to guarantee a happy stay for all of our guests. I do hope you were able to try some of the local cuisine and great attractions. We look forward to seeing you the next time you are in St, Louis!
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RichSGF wrote a review Apr 2022
Springfield, Missouri308 contributions38 helpful votes
+1
One of the dirtiest hotels we’ve ever stayed at When we showed up early to get into the room they said sorry we’re still cleaning and it wouldn’t be available till 3 o’clock So we come back 2 hours later at 3:15pm and checked in. We walk down the hallway and noticed trash laying on the floor. We got into the bedroom noticed that there were stuff splattered on the baseboards. The toilet had urine stains on underneath and near the floor. The room had many spots that have not been dusted. There was some disgusting gunk behind faucet on the sink. No Kleenex. There was trash laying on the floor the only thing that seems somewhat clean was the bed, except there was hairs on the pillows We will never never never visit this property again We should have just left but we had been hiking the past two days and to tired. The whole property seem really run down
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Date of stay: April 2022Trip type: Traveled
Room Tip: Don’t go
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2 Helpful votes
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 1 week ago
Thank you for taking the time to review our property. Your feedback is very important to us and our teams as we continuously look for ways to improve our guest perception of our location. I sincerely apologize for any inconvenience that you may have experienced while choosing to lodge with us. As proactive as we are to ensure our guests have a clean and comfortable room, and that preventative maintenance is performed on a regular basis. It is a rare occasion when we miss the mark. However, we do take every review as an opportunity to address and correct our valued guests concerns.
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Holly C wrote a review Apr 2022
4 contributions
If you're in St. Louis, this is the place to stay. The Cheshire is a British-themed boutique hotel that makes you feel as if you've arrived across the pond as you step through the entrance. The entire place is designed and furnished as merry ol' England-stone, massive fireplace, artwork all contribute to the feel. Each room is themed and named for an author or poet and their works are in the room (and you get the appropriate book mark on check in!!). Very comfortable, extremely clean, ultimately cosy and welcoming. Then there is the staff. From front desk check in to personnel in the process of various duties to the housekeeping staff to check out, each one took the time to converse with us. They truly conveyed their dedication and pride in "their" hotel. We didn't visit the British pub (although we peeked in) but did eat at Basso, the Italian gastro pub on the premises. Excellent staff with terrific recommendations, friendly and welcoming, excellent food! You won't regret staying at the Cheshire!
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Date of stay: April 2022
Rooms
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 1 week ago
Thank you for reviewing our property. I sincerely appreciate you taking the time to fill out a review and for making other travelers aware of the friendly service that the staff at The Cheshire provided. We take pride in making sure our guests are satisfied with the service we provide. We appreciate feedback from all of our guests as we always look for way to improve the service and overall stay of our visitors.
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tom y wrote a review Apr 2022
Glendale, Ohio68 contributions52 helpful votes
Maybe we can blame Covid. Check in at midnight took way too long; the desk agent was busy delivering towels to a guest. Our room had no heat. I called and they were supposed to fixit in 5 minutes. 20 minutes later the heat was turned on. While it was nice to have heat, the noise sounded like a freight train coming through. Plus one other benefit, when the heat came on the bathroom light automatically turned on. All night long. Mold in the shower and on the shower curtain. A carpeted area behind a heavy chair had not been dusted for a couple years. Other than that Mrs. Lincoln.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Check out your room and immediately notify anyone in duty if you aren’t happy.
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2 Helpful votes
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 1 week ago
We will be working with our staff and we will be providing enhanced training to prevent any such issues in the future. We take your comments very seriously and will use them to improve the service we offer each one of our guests. We deeply value our relationship with our guests and are committed to providing you with the highest level of service simply because our customers deserve the very best.
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Reluctant_traveler_8 wrote a review Mar 2022
Louisville20 contributions29 helpful votes
I'm not a big fan of tudor architecture, but I kind of loved the Cheshire. It does not wear its English theme lightly--lots of dark, ornate wood, heavy fabrics, etc. Every room is named after an English luminary, from Renaissance-era authors to 20th-century icons. There's also a giant taxidermied Kodiak bear in the lobby. Not sure how that relates to the old English thing, but there it is. Best things about our stay: very friendly, helpful staff; a lovely flagstone patio with morning sun; and the best free hotel breakfast I can remember. So much fresh fruit, gorgeous pastries, good coffee, and great scrambled eggs. I would happily set aside my preference for minimalism and stay at the Cheshire again.
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Date of stay: March 2022
Rooms
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Service
1 Helpful vote
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 6 days ago
I appreciate your comments regarding your recent stay at The Cheshire Inn. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I hope your next visit will be as pleasant as the previous one.
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sscott87 wrote a review Mar 2022
Leesville, Louisiana150 contributions92 helpful votes
A unique hotel experience central to most things St Louis. We were visiting for a Friday-Tuesday stay from KC to do a little “spring break” trip. Booked The Cheshire via a third party site and chose it in large part due to its location, no more than maybe 10 minutes any direction to everything we intended to do and more so, right across the street from the southwest corner of Forest Park. The hotel’s theme is carried through and through, no thinly veiled facades. This provided all the more entertainment with a toddler, to walk the halls and explore a bit. Single king bed room. Spacious enough for a basic room. The bed is quite comfortable, just the right amount of firm with a little cushy give. Pillows were (all) about too soft. Bathroom is snug but fairly well updated and nicely finished. Continental breakfast is a nice spread; good variety of pastries, fruits, yogurt and a well stocked fridge, and a daily rotation of eggs, breakfast meats and such. Both restaurants (one off the lobby and another on property) are highly reviewed on the major sites, though we didn’t try due to our particular plans. Starbucks also on the property, just across the parking lot. Negatives - the bed frame leaves something to be desired. Squared off “posts” at the end corners are low (below the top of the mattress) and quite the hazard for shins. Ask me how we know… Windows, while gorgeous, are single pain. Meaning drafty. Bedroom door doesn’t have any sort of safety latch, which meant (among other things) our toddler figured out how to open it and get halfway down the hall with that toddler-type of quick. Repeatedly. Some of the not-antique styled finishes show some wear around the edges, and the TV remote is probably 10 years old and only half functioning. But those last two are just being picky. Staff were all very friendly and inviting, and having us feel like our son was becoming a staple of the hotel from his regular strolls (accompanied) through the lobby halls, especially for breakfast. We’ll absolutely consider The Cheshire for any future trips to STL.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Saturday evening parking can be quite packed due to the restaurants. Two story, basement garage...
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2 Helpful votes
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 6 days ago
Thank you for taking the time to review our hotel, we appreciate your comments regarding your stay at The Cheshire Inn. Our staff is the greatest! They love to make our guests feel at home. We take pride in making sure our guests are satisfied with the service we provide, and we welcome them back anytime.
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Brewbaker wrote a review Mar 2022
Milwaukee, Wisconsin132 contributions83 helpful votes
The Cheshire Hotel is a quirky place. You might find that charming, depending on your perspective and purpose of your trip. This is an older property that has received some updates and seems clean, but it is a bit battered. Don’t come here looking for shiny new bathroom appliances or sleek surfaces. Everything is done in an old English theme, with the rooms named after English authors and displays of armor and swords in public areas. There is even a giant stuffed bear in the lobby, for some reason. There are not many seats in the breakfast area, but we found an open table and enjoyed ourselves. The pub is small and was crowded on a weekend evening, and it certainly offers more charm than the typical hotel bar. There is a charge for parking, which I did not see on the website in advance. It was not a huge problem for us, but good to know in advance. The Cheshire is a fun place to stay for a night or two if you are seeking an out-of-the ordinary hotel in the middle of the city. It is a little odd in a charming way. It’s probably not the best choice for a longer stay, or for a business trip. Everything is thoroughly used and not terribly modern. We enjoyed ourselves and would stay here again.
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Date of stay: March 2022
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Room Tip: Located in a busy area, not views are not much. Upper floors are probably quieter.
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 6 days ago
Thank you for such a great review. We are working daily to improve everything about us to guarantee a happy stay for all of our guests. We take pride in making sure our guests are satisfied with the service we provide. We appreciate feedback from all of our guests as we always look for ways to improve the overall stay of our guests.
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Lynn B wrote a review Feb 2022
Valles Mines, Missouri36 contributions6 helpful votes
We were greeted as if we were an inconvenience and given a room with a view of the roof, vents and HAVC units. The smoke alarm went off while my husband was in the shower. I got a call from the front desk accusing us of smoking. This used to be one of my favorite hotels and I’m sad to think we won’t be back.
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Date of stay: August 2021
2 Helpful votes
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Response from Natashia Meredith, Guest Services / Front Office at The Cheshire
Responded 6 days ago
At The Cheshire Inn, we take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your, or our own expectations. We value this feedback and will be providing enhanced training to prevent any such issues in the future. We take your comments very seriously and will use them to improve the service we offer each one of our guests. We deeply value our relationship with our guests and are committed to providing you with the highest level of service, simply because our customers deserve the very best.
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PRICE RANGE
$138 - $231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cheshire hotel saint louis, cheshire hotel saint louis, cheshire lodge st louis, cheshire inn st louis, cheshire saint louis
LOCATION
United StatesMissouriSaint Louis
NUMBER OF ROOMS
106
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Frequently Asked Questions about The Cheshire
Which popular attractions are close to The Cheshire?
Nearby attractions include Hi-Pointe Theatre (0.1 miles), Concordia Seminary (0.5 miles), and How Sweet Is This Itsy Bitsy Candy Shoppe (0.3 miles).
What are some of the property amenities at The Cheshire?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at The Cheshire?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Cheshire?
Yes, parking is available to guests.
What are some restaurants close to The Cheshire?
Conveniently located restaurants include Fox and Hounds, Pan d' Olive, and Olympia Kebob House & Taverna.
Are there opportunities to exercise at The Cheshire?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Cheshire?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Cheshire?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Cheshire offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Cheshire?
Many travelers enjoy visiting The Tivoli Theater (1.6 miles), Scott Joplin House State Historic Site (5.0 miles), and Samuel Cupples House (1.7 miles).
Is The Cheshire accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.