The Chase Park Plaza Royal Sonesta St. Louis
1,840 reviews
#14 of 148 Hotels in Saint Louis
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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$249
Free cancellation until 09/27/21
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$267
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Room & Suite (193)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Chase Park Plaza Royal Sonesta St. Louis
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 148 hotels in Saint Louis
Location
Cleanliness
Service
Value
Travelers' Choice
You’ve arrived at The Chase Park Plaza Royal Sonesta Hotel, a vibrant legend accommodating guests in grand style, here in the heart of St. Louis. This stately landmark is home to a celebrated history, lovingly preserved and artfully revitalized, with improvements ranging from decor updates to a five-screen cinema. A recipient of AAA Best of Housekeeping 2020, this hotel offers impeccable guest suites, five fabulous restaurants, expansive event and meeting facilities, five-screen cinema, outdoor heated pool, fitness facilities, corporate apartments, and private residences In addition to spectacular amenities, The Chase Park Plaza is now a Royal Sonesta hotel and offers you a premier location surrounded by the very best St. Louis has to offer. On your doorstep is the Central West End, one of the city’s most popular dining and entertainment areas. Just across the street you’ll find Forest Park, home to fine museums, a world-renowned zoo and one of the country’s finest public golf courses.
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Room & Suite (193)193
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Massage
Paid private parking on-site
Wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English
Location
Full view
87Good for walkers
Grade: 87 out of 100
48Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
1,840Reviews21Q+A100Room tips
Reviews
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Popular mentions
My wife and daughter were in St. Louis for a sporting event and stayed at the hotel. I booked it for them given the reviews. There was a wedding over the weekend and the hotel was out of control...no security. People were running/drinking in the halls to 4 am. Maybe the hotel is out of practice with Covid, but given the price for the hotel it was very disappointing.
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Date of stay: April 2021
Value
Cleanliness
Service
Helpful
Response from B P, Other at The Chase Park Plaza Royal Sonesta St. Louis
Responded 2 days ago
Dear David, We thank you for sharing your review. We were delighted to welcome your family though we must apologize if outside noises seeped into the room. Our leadership and security teams take matters like these seriously and we regret if there were delays in having this resolved. Should your time allow, I would welcome the chance to extend a more personal apology and with that in mind, I invite you to email with your contact details and a convenient time that I may be in touch. We thank you again and I look forward to speaking with you soon. Warm regards, Matthew White Director of Operations mwhite@sonesta.com
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Hotel's Favorite
As first time visitors to St. Louis we stayed downtown but felt like we were missing out by not seeing other areas of the city. A local recommended we stay at the Chase, which is located in the Central West End neighborhood. The hotel is in a perfect location to explore the area, which is extremely safe and is surrounded by a large park and beautiful homes. The Chase is a historic hotel so the rooms are nothing special but the lobby and common areas are very grand. Bed was very comfortable and we did not hear any sirens despite the proximity of the hotel to multiple hospitals. There is a large outdoor space which was open for food and drinks on an abnormally warm winter day. Most importantly, the hotel was very clean and felt very safe during the pandemic. All patrons and employees were masked and the size of the hotel made it easy to avoid other people. If you’re looking for a safe getaway during the pandemic, I highly recommend the Chase. …
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
Response from B P, Other at The Chase Park Plaza Royal Sonesta St. Louis
Responded Mar 1, 2021
Dear 545marykatef, We thank your local friend for providing the introduction and we appreciate you spending your time with us. We are thrilled to find that your visit was wonderfully enjoyed, and your perfect scores leave our hearts melting. As you discovered, our Central West-End neighborhood offers many charms, and we trust you explored many of our walkable “must-visit” destinations. Our Stay Safe with Sonesta program was created with the well-being of our guests and colleagues in mind, including enhanced cleaning and sanitizing efforts. We are pleased to find that this attention to detail provided you an added sense of comfort and we will share your accolades with our Housekeeping colleagues. We thank you in advance for the many smiles that will be the result and we look forward to repeating a similar experience one day soon. All the best, Matthew White Director of Operations
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First and foremost, this is a fantastic location with Forest Park on one side and Central West End on the other. Easy walking access to the zoo, museums, science center, bars, restaurants, metrolink, etc. Crosswalks, sidewalks, and trails all easily accessible. Our living room and bedroom appeared well taken care of and relatively modern. Our kitchen, on the other hand, seemed outdated and didn't match any of the style of the rest of the unit. I'm not sure if the kitchens are in a future renovation phase? We definitely took advantage of the Keurig and refrigerator though. It just seemed very off from a design/layout standpoint. Also, the hotel has been experiencing some staffing shortages (likely due to COVID) that may seem apparent at times. The Preston at one point had a line of customers and no noticeable employees staffing the counter. Naturally, many customers left out of confusion/frustration. I definitely recommend the brunch at the chase club though. Decent portion sizes plus bottomless mimosas. Overall, a pretty good trip. If you're planning on a lot of activities in Forest Park and would enjoy the restaurants of Central West End, I definitely recommend this hotel.…
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Date of stay: April 2021Trip type: Traveled as a couple
Helpful
Response from B P, Other at The Chase Park Plaza Royal Sonesta St. Louis
Responded 1 week ago
Dear catt816, Your recommendation means the world to us and we appreciate you taking the time to share details of your Chase Park Plaza visit. We are warmed to read that our location served you well for exploring the charms of the Central West-End and the endless nature discoveries in Forest Park. We are thrilled to read that our reimagined rooms provided a comfortable space to relax after a full day of exploring the local area and we appreciate your comments regarding the room. While we are pleased to know that the Chase Club menu left you impressed, we are sorry to learn of the morning delays at Preston and we hope you can accept our sincerest of apologies. We appreciate you bringing this to our attention, and we thank you for the understanding. On behalf of all of your Royal Sonesta friends, the pleasure was ours and we hope to welcome you again in the months and years ahead. Until next time. Best regards, Matthew White Director of Operations
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Everything about the Chase Park Plaza is great! The excellent staff and the hotel cleanliness both in the public areas and rooms made this stay terrific, especially during the pandemic. Everyone goes out of their way to be helpful. The location in the Central West End made walking to stores and restaurants easy. We highly recommend this hotel and we will definitely be back!
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Date of stay: March 2021
Location
Service
Sleep Quality
Helpful
Response from B P, Other at The Chase Park Plaza Royal Sonesta St. Louis
Responded 1 week ago
Dear Scd411, Your recommendation means the world to us and we appreciate you taking the time to share details of your Chase Park Plaza visit. We are elated to read that our Stay Safe with Sonesta program created an added layer of comfort and we will be sure to let our Royal Sonesta Housekeeping team know that their attention to detail further enhanced your visit. On behalf of all of us, we trust you found there is much to explore in the Central West-End, and we hope to welcome you back for more new discoveries one day soon. Warm regards, Matthew White Director of Operations
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Such a wonderful hotel, and the staff was so helpful and kind. We had an issue printing our boarding passes and Rodney went out of his way to give us a hand. From checking in, to getting coffee, the special care from the staff made our trip that much better!
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Date of stay: April 2021
Rooms
Cleanliness
Service
1 Repost
Helpful
Response from B P, Other at The Chase Park Plaza Royal Sonesta St. Louis
Responded 1 week ago
Dear janeplevine, We are fortunate to have many gems on our Royal Sonesta team we have long believed that the examples shared within your review are the reason so many guests join us time and again. We will be sure to share and celebrate your accolades with Rodney, and on behalf of all of us in the Central West-End, we look forward to you visiting again one day soon. Warm regards, Matthew White Director of Operations
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PRICE RANGE
$124 - $353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chase park plaza hotel saint louis, park plaza chase, park plaza saint louis, saint louis park plaza
LOCATION
United StatesMissouriSaint LouisCentral West End
NUMBER OF ROOMS
398
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Claim Your Listing Frequently Asked Questions about The Chase Park Plaza Royal Sonesta St. Louis
Which popular attractions are close to The Chase Park Plaza Royal Sonesta St. Louis?
Nearby attractions include World Chess Hall of Fame (0.2 miles), Chase Park Plaza cinema (0.01 miles), and Bar Louie StLouis (0.1 miles).
What are some of the property amenities at The Chase Park Plaza Royal Sonesta St. Louis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Chase Park Plaza Royal Sonesta St. Louis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chase Park Plaza Royal Sonesta St. Louis?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Chase Park Plaza Royal Sonesta St. Louis?
Conveniently located restaurants include Kingside Diner, The Tenderloin Room, and Gamlin Whiskey House.
Are there opportunities to exercise at The Chase Park Plaza Royal Sonesta St. Louis?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Chase Park Plaza Royal Sonesta St. Louis?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chase Park Plaza Royal Sonesta St. Louis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Chase Park Plaza Royal Sonesta St. Louis?
Many travelers enjoy visiting Campbell House Museum (3.5 miles), Gateway Arch National Park (4.3 miles), and Old Courthouse (4.3 miles).
Does The Chase Park Plaza Royal Sonesta St. Louis have any great views?
Yes, guests often enjoy the park view available here.
Is The Chase Park Plaza Royal Sonesta St. Louis accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.