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Hyatt Regency St. Louis at The Arch

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315 Chestnut Street, Saint Louis, MO 63102-1813
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Traveler (1335)
Room & Suite (622)
Dining (45)

About

#29 of 141 hotels in Saint Louis
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Experience a place designed around the power of connection, where guests can convene, consider and collaborate. We prepare you to make the most of every gathering from before you arrive to the next time we welcome you back. From a place where there's space to think and space to get away to relax with swift check-in, food that feeds the mind and body, plentiful inspiring spaces for conversation to a 24-hour StayFit fitness center for re-energizing. Hyatt Regency St. Louis at The Arch is located next to the famous and newly transfomed Gateway Arch grounds and steps away from Busch Stadium and Ballpark Village. Convenient to all major highways and the airport, you're just a drive away! Enjoy four dining outlets, including the world-famous Ruth's Chris Steak House. Prefer a more casual dining experience? Enjoy a daily breakfast buffet, lunch or dinner at Red Kitchen & Bar. Want to catch a game and try some local craft beers and BBQ? Stop in to our Brewhouse Sports Bar. If you're on the run, pick up a latte and freshly-made pastry at our on-site Starbucks. Discover memorable local area attractions during your stay including cheering on our St. Louis Cardinals and Blues sports teams, learning about the blues music scene at the brand new National Blues Museum, browsing organic produce at the Soulard Farmers Market, exploring City Museum, and touring the Anheuser Busch Brewery. Return to your stylishly modern guestroom which includes amenities such as 37" flat screen TV's with On Demand, Hyatt Grand bed's, iHome stereos, free WiFi and high-speed Internet access, in-room safes and refrigerators. Welcome to Hyatt Regency. It's good not to be home.
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Room & Suite (622)622
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English
5,726Reviews41Q+A100Room tips
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Popular mentions
R Hill wrote a review Sep 12
5 contributions3 helpful votes
First and foremost right now, this entire facility felt very clean and safe in regards to COVID-19. In addition, the staff (all masked & gloved) were very efficient, professional, and helpful. The room was spotless (and this from someone who's been traveling with a big ole tub of wipes and wiping everything down anyway). We didn't try any of the restaurants at the hotel, but I can't speak to that, but the access to the Arch was perfect, just a quick stroll to the park, no need to move the car.
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip: Ask for an Arch View room if available.
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1 Helpful vote
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hairball1012020 wrote a review Sep 9
Soldotna, Alaska1 contribution1 helpful vote
Overall the room was nice and I loved the view. Bedding left a bit to be desired as there was a tear in the blanket and a stained sheet. Getting the car parked as a bit of a hassle and the valet area is extremely congested. It would have been nice to have more than one valet location to drop off vehicle.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2020
Value
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Sleep Quality
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Tink wrote a review Sep 5
1 contribution1 helpful vote
No real complaints other than no microwave Room is nice Clean Comfortable Huge closet Beautiful I can’t understand why they would think you would want to cool your drinks and not heat your food?! Overall it’s great
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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MAB wrote a review Sep 3
1 contribution1 helpful vote
We stayed two nights in the nicest room the hotel had to offer, the “Executive King Suite,” expecting and hoping for a comfortable and pleasant stay. I’m a Hyatt Discoverist member and consider Hyatts to be some of my favorite hotels to stay at. Sadly, this Hyatt was the worst I’ve stayed at, despite the outward presentation being nice. The pull-out couch bed was extremely caved in in the middle, and my daughter ended up sleeping on the couch instead because it was so uncomfortable. We didn’t complain about this because it was late when we pulled out the bed and discovered this, and the only solution would have been moving rooms, which for a family of four with lots of luggage is incredibly inconvenient. So we just dealt with it. Or my daughter did, anyways. She’s a good sport. The bed had a blanket on it. That’s right, no comforter, just a thin blanket, and it barely even covered the top of the bed, it was so small. The tub and shower tiles had black hairs all over them. Clearly not cleaned well, and especially not cleaned well for COVID. But again, we didn’t complain because it was too late—we’re not moving all our stuff and our whole family because of this. Hyatt should have had their service together before we got there. So we had to reclean the disgusting tub ourselves. There were two refrigerators, which at first made us think, “Wow, that’s cool,” until we realized there was no microwave. I called the front desk and was blandly told there was a microwave in the lobby. Two refrigerators and no microwave? I made multiple trips all the way down to the lobby to heat up food for the kids over our stay. Unbelievable. How much is a microwave, thirty bucks? For some reason, though this hotel appeared very empty with hardly any cars in the parking lot, the room we were given had neighbors on both sides. The adjacent neighbor to the south smoked cigarettes in their room until our entire suite was filled with cigarette smoke; I complained to the front desk and they sent security up. No more smoke came in but the cigarette smell lingered for hours and we had to crank the A/C down to ventilate the suite. No offer was given to change rooms—though we likely would have refused because of the reasons previously mentioned. Then at 10:30pm, our neighbors to the north came into their room (our kids were well asleep by then and we were trying to sleep) and turned their television on very loudly. After a few minutes of them blaring their TV, I called front desk and they said they would address it. They didn’t, and thirty minutes later of almost sleeping and then being jolted awake multiple times by their loud TV (and worrying about my kids waking up, as they were right next to the wall where the noise was coming from), I called again, and the concierge transferred me to security… for me to repeat the situation myself to security, instead of the concierge, Jordan, telling security himself. 11pm at night and I’ve already complained once about this, and the concierge is too disinterested to deal with it himself. Elevator reeked the entire duration of our stay with marijuana, badly masked with heavy scents. This hotel doesn’t deserve more than 2 stars, and I feel like I got completely ripped off.
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Date of stay: September 2020
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Tulsa, Oklahoma67 contributions11 helpful votes
We were in town for a wedding during COVID-19 and were very pleased with our Great experience at the Hyatt. We felt they took extra precaution to maintain social distancing and other CDC guidelines, while maintaining the excitement of the guests in town for the wedding. We were especially pleased when we were able to extend our check out and then store our luggage when our flight was rescheduled. Rooms were clean, bar downstairs was friendly and we were centrally located to everything we needed to do!
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Date of stay: August 2020
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Response from Randy Thompson, General Manager at Hyatt Regency St. Louis at The Arch
Responded 2 weeks ago
Thank you for the wonderful review. I am glad we were able to be part of this special event and contribute to your fond memories.
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PRICE RANGE
$117 - $282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency st. louis at the arch hotel saint louis, adams mark hotel st louis missouri, hyatt regency saint louis, hyatt saint louis
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
910
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Frequently Asked Questions about Hyatt Regency St. Louis at The Arch
Which popular attractions are close to Hyatt Regency St. Louis at The Arch?
Nearby attractions include The Gateway Arch (0.1 miles), Top Notch Axe Throwing St. Louis (0.2 miles), and Mastermind Room Escape - St. Louis (0.2 miles).
What are some of the property amenities at Hyatt Regency St. Louis at The Arch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency St. Louis at The Arch?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency St. Louis at The Arch?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency St. Louis at The Arch?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency St. Louis at The Arch?
Conveniently located restaurants include Tony's, Carmine's Steak House, and Three Sixty.
Are there opportunities to exercise at Hyatt Regency St. Louis at The Arch?
Yes, guests have access to a fitness center during their stay.
Does Hyatt Regency St. Louis at The Arch have an airport shuttle?
Yes, Hyatt Regency St. Louis at The Arch offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency St. Louis at The Arch located near the city center?
Yes, it is 0.6 miles away from the center of Saint Louis.
Are any cleaning services offered at Hyatt Regency St. Louis at The Arch?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency St. Louis at The Arch?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.