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About
#44 of 154 hotels in Saint Louis
Location
4.7
Cleanliness
4.3
Service
4.3
Value
4.0
GreenLeaders Silver level
Experience a place designed around the power of connection, where guests can convene, consider and collaborate. We prepare you to make the most of every gathering from before you arrive to the next time we welcome you back. From a place where there's space to think and space to get away to relax with swift check-in, food that feeds the mind and body, plentiful inspiring spaces for conversation to a 24-hour StayFit fitness center for re-energizing. Hyatt Regency St. Louis at The Arch is located next to the famous and newly transfomed Gateway Arch grounds and steps away from Busch Stadium and Ballpark Village. Convenient to all major highways and the airport, you're just a drive away! Enjoy four dining outlets, including the world-famous Ruth's Chris Steak House. Prefer a more casual dining experience? Enjoy a daily breakfast buffet, lunch or dinner at Red Kitchen & Bar. Want to catch a game and try some local craft beers and BBQ? Stop in to our Brewhouse Sports Bar. If you're on the run, pick up a latte and freshly-made pastry at our on-site Starbucks. Discover memorable local area attractions during your stay including cheering on our St. Louis Cardinals and Blues sports teams, learning about the blues music scene at the brand new National Blues Museum, browsing organic produce at the Soulard Farmers Market, exploring City Museum, and touring the Anheuser Busch Brewery. Return to your stylishly modern guestroom which includes amenities such as 37" flat screen TV's with On Demand, Hyatt Grand bed's, iHome stereos, free WiFi and high-speed Internet access, in-room safes and refrigerators. Welcome to Hyatt Regency. It's good not to be home.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Electric blanket
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Quiet
Languages Spoken
English
Location
86Good for walkers
Grade: 86 out of 100
32Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Contact
315 Chestnut Street, Saint Louis, MO 63102-1813
Getting there
Rental CarsSee rental cars from $31/day
Nearby restaurants
Tony's
480 reviews3 minItalian
Carmine's Steak House
512 reviews3 minSeafood
Three Sixty
599 reviews4 minAmerican
Brewhouse Historical Sports Bar
513 reviews2 minAmerican
See all nearby restaurantsNearby attractions
The Gateway Arch
12,567 reviews4 minMonuments & Statues
Top Notch Axe Throwing St. Louis
356 reviews6 minGame & Entertainment Centers
Mastermind Room Escape - St. Louis
1,108 reviews5 minEscape Games
Cardinals Hall of Fame and Museum
267 reviews6 minSpeciality Museums
See all nearby attractions6588Reviews45Q+A100Room tips
Reviews
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Some rooms may have a decent view of the arch, or part of it. Other than the baseball stadium being close a few other cool spots, the area around it is tired and not real great. However, the big disappointment is the overall service and tiredness of the hotel. Not a lot of things to be excited about and sadly a couple bad managers can really ruin the entire trip. When a guest is staying there as part of a conference room block, that is probably paying the hotel tens of thousands of dollars, the hotel could have a little more grace and understanding to guests. For example, if the conference is running long on the final day and it would be helpful to have extra time to pack up and not interrupt important meetings taking place within your hotels. Instead, being nickel and timed to pay $50 for an extra hour beyond the 'free' 12pm checkout or $100 for the 2-hours extra feels like the worst customer experience ever. It seemed like the front desk new it was a crappy policy and felt bad, like they wished they could help because they immediately went to get the manager right away, since they couldn't do anything to help. The manager had no customer service common sense or awareness. Instead just stood with arms crossed saying "that's the policy". I asked if the the hotel was sold out that night, to which he tried to dodge and when I asked again he said no. So any well mannered manager would say, what does one complimentary late checkout do then. It doesn't disrupt our upcoming nights check-ins and it makes a guest leave with a positive impression. Instead, it leaves someone with the worst impression of the hotel ever, along with Hyatt as a whole, and makes the entire stay seem negative. Not really worth the $50 room fee.…
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
My daughter and I were very please with our stay. Our room was very comfortable. Parking was convenient and secure. Housekeeping responded quickly to our need for new linens. The location was close to the attractions we wanted to visit.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded 2 weeks ago
Dear Safari08946661254, Thank you for your great review of Hyatt Regency St. Louis at The Arch. It is gratifying to know you and your daughter enjoyed not only our relaxing accommodations and ideal parking but also our prime location and the prompt service provided by our housekeeping team. We appreciate your business and look forward to hosting you both again for another seamless experience. Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a travel agent, I HIGHLY recommend the Arch rooms. The view is amazing. I have already posted pictures in all my agent groups. We were traveling Route 66. The staff was wonderful. So worth the money.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Upon arriving me and the teens were met by great parking staff that took care of the bags and the car until I was prepared to park in the garage. Then Matt was our bellman who delivered our luggage and even hug up my garment bags. Great touch! The hotel is beautiful and I attended conference as expected but with a touch of graciousness from the staff I encountered. The Starbucks on site is a nice touch and the baristas were awesome. Those were some of the PROS. However, I had some CONS, unfortunately I experienced poor sleep quality with the queen bed in my room and challenges with the thermostat not heating the room until the next morning. My room was cold impacting my ability to sleep the first night. Unfortunately I had a nasty bug crawling across the bed in my room. Outside of that, everything else was great, that is why the rating is Average and not Very Good. The hotel did handle the bug situation with an agreeable resolution. I'm grateful that the hotel valued me as a customer in this situation; that goes a very long way with me as I'm loyal to the Hyatt brands. …
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded yesterday
Dear Lisa- M, Thank you for being our guest, and we appreciate your loyalty to us. We are glad you loved the services provided by Matt, our bellman. However, we truly apologize that your stay was interrupted by the maintenance issues you encountered. We have addressed this and taken proper action to ensure it is not repeated. Moreover, we want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. We will address this with them to guarantee any future issues. We hope you will allow us another opportunity to provide you with the enriching stay you deserve. Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My overall experience was really good except for the fact that my bathroom toilet was really slow to flush and kept backing up. Also, you can't bring a luggage cart to your room to bring down your own bags. You have to use the bell service; that was annoying.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded yesterday
Dear sczaja2023, Thank you for sharing about your time at Hyatt Regency St. Louis at The Arch. We were glad to read that you enjoyed your overall stay. However, we apologize for the maintenance issues you encountered with your bathroom. Thank you again for letting us know; we are very grateful for your patience. We regret the inconvenience and hope to have another opportunity to welcome you back to our hotel. Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Over all disappointed by my stay. The vents in the room were filthy and I had to request them to be cleaned. There was dirt in the windowsill that never got cleaned even though the curtains were always open making it clear. Some of the usb plugs didn’t work. The lifts were a nightmare and to top it all off they put two holds on my card by mistake and a week after my stay one is still on my card. The breakfast was lovely so there was a nice win and the view from my room was great of the arch.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded 2 days ago
Dear alastairepullan, Thank you for the review of your stay with us. We are sorry for any inconvenience you had due to our elevators and for the cleanliness issues you experienced in your room. We will share this with our housekeeping team to ensure a better outcome going forward. We also regret the concern you are having about the hold on your card. Please know, it will take 10-14 business days for the amount to reflect in your account. If you do not get it within this time frame, please reach out to us as we will be more than happy to assist you. Thank you. Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent the Manager, Mr Cross, and all the team at the reception are amazing such as the breakfast staff. Great food at the restaurant inside the hotel Ruth’s Chris Steakhouse with very generous portions.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded 3 days ago
Dear Antonelloscaravilli, It was a pleasure reading your review of Hyatt Regency St. Louis at The Arch. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them. We are also pleased that you enjoyed Ruth's Chris Steak House, and we appreciate you mentioning how much you enjoyed our in-house dining. We are grateful for the recommendation and thank you for choosing us. We look forward to your return! Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is a Ruth Cris on site, its fine but pricey for the food and service, the other evening option is a basically a pub/sports bar with a very limited menu. AND not many other good support options in walking distance. This place is fine for 1-2 nights but I was there for 5 days.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded 3 days ago
Dear 531jed, Thank you for taking time out of your day to post a review. Although we are glad you loved your overall stay with us, we are sorry for your disappointment with Ruth's Chris Steak House. We have discussed this with our team to determine what we can do to make improvements. We truly appreciate your feedback and hope that you will consider returning to stay with us on your next visit to the area. Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location, room is clean, staff service from front desk to housekeeping are very good. Only very disappointing thing is food quality is inconsistent at the Brewhouse restaurant on the ground floor, better spend more n eat at the Ruth Chris, at least the food n service is up to par.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded 3 days ago
Dear FarAway444035, Thank you for sharing about your time at Hyatt Regency St. Louis at The Arch. We appreciate the flattering remarks and are glad you enjoyed many aspects of your visit. We love providing a seamless travel experience with our outstanding location, staff, and service. However, we regret your disappointment with the Brewhouse Historical Sports Bar, and we will share your feedback with our food and beverage team. Thanks for choosing us, and we look forward to your return! Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Toilet was dirty, shampoo dispenser empty, tub clogged. Overall it was a fine place to crash but it's clearly an aging building run on minimal staff. On sure sports bar was a dud, serving browning Caesar salad and no one watching the entrance for 10+ minutes. It's right by the arch but not much else to see or doo within a short walk. Expect to walk 20+ minutes to get to different restaurants and entertainment.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hyatt Regency St. Louis at The Arch
Responded 3 days ago
Dear Lwilson2023, Thank you for staying with us and for sharing your feedback. We are sorry for the oversights in your room. We want to exceed our guests' expectations; therefore, we are disappointed this did not happen during your visit. We have shared your concerns with our team and are grateful for the feedback. Our number one priority is ensuring you receive outstanding service from everyone on our team; therefore, we are also sorry this was not your experience. We will address this appropriately, and we thank you for bringing this to our attention. What you experienced is not typical, and we would love for you to give us another try so we can show you the outstanding visit we are known for providing! Warm regards, Chris Collins General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$159 - $282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency st. louis at the arch hotel saint louis, adams mark hotel st louis missouri, hyatt regency saint louis, hyatt saint louis
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
910
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Claim Your ListingHYATT REGENCY ST. LOUIS AT THE ARCH $141 ($̶2̶6̶5̶) - Updated 2023 Prices & Hotel Reviews - Saint Louis, MO
Frequently Asked Questions about Hyatt Regency St. Louis at The Arch
Which popular attractions are close to Hyatt Regency St. Louis at The Arch?
Nearby attractions include The Gateway Arch (0.2 miles), Top Notch Axe Throwing St. Louis (0.3 miles), and Mastermind Room Escape - St. Louis (0.2 miles).
What are some of the property amenities at Hyatt Regency St. Louis at The Arch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency St. Louis at The Arch?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency St. Louis at The Arch?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency St. Louis at The Arch?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency St. Louis at The Arch?
Conveniently located restaurants include Tony's, Carmine's Steak House, and Three Sixty.
Are there opportunities to exercise at Hyatt Regency St. Louis at The Arch?
Yes, guests have access to a fitness center during their stay.
Is Hyatt Regency St. Louis at The Arch located near the city center?
Yes, it is 0.6 miles away from the center of Saint Louis.
Are any cleaning services offered at Hyatt Regency St. Louis at The Arch?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency St. Louis at The Arch?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency St. Louis at The Arch offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.