Red Lion Hotel St. Joseph
331 reviews
#10 of 12 Hotels in Saint Joseph
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102 S 3rd St, Saint Joseph, MO 64501-2132
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About
#10 of 12 hotels in Saint Joseph
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Value
Welcome to the Red Lion Hotel St. Joseph, located in the historic downtown of St. Joseph, MO. Conveniently located off I-229, just 40 miles north of Kansas City International Airport (MCI). The Red Lion Hotel St. Joseph occupies the historic site of the first Pony Express weigh station responsible for delivering and receiving mail from the California coast. Enjoy a visit to St. Joseph’s Pony Express Museum , or the Jesse James Museum. Missouri Western State University and the Frontier Casino are just minutes from the hotel. The Red Lion Hotel St. Joseph offers 169 spacious guest rooms designed to meet the needs of the leisure and corporate traveler. The hotel offers well-appointed banquet facilities, with a restaurant and bar on site. The Red Lion Hotel features a 24-hour business center, free wifi and parking, a fitness center, and an indoor pool and sauna for your relaxation. Make the Red Lion St. Joseph Hotel your home away from home when traveling to the St. Joseph area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
16Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
102 S 3rd St, Saint Joseph, MO 64501-2132
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Although sites like Priceline still list Red Lion (and says “sold out” or similar when you try to book) it shuttered it’s doors in July 2019 due to multiple structural issues. After opening in 1984 and changing hands and corporations, it stopped booking at the end of July 2029, and its fate is now uncertain.
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Date of stay: November 2019Trip type: Traveled on business
1 Helpful vote
Helpful
Response from RLResponse, Guest Relations Manager at Red Lion Hotel St. Joseph
Responded Dec 4, 2019
Dear Eire, Thank you for taking the time to leave us a review. We apologize for any inconvenience you experienced during the booking process. Please reach out to us directly on this matter. We hope to hear from you soon.
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Worse experience of my life. Worse hotel I ever stayed in. Roaches in the room, AC didn't work properly. My daughter found a roach in her bed on night 2 and had to sleep in her car! Only one elevator was working. Place was full of mold. Many of my friends got sick after staying here.
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Date of stay: July 2019Trip type: Traveled with friends
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from RLResponse, Guest Relations Manager at Red Lion Hotel St. Joseph
Responded Jul 26, 2019
Dear Julie, We value your feedback and thank you for bringing your experience to our attention. Our team aims to provide clean and comfy rooms to all guests, and we are sorry to learn we fell short of the standard we strive to achieve. Your comments have been passed along to our maintenance and housekeeping staff so they can address the issues you raised right away. We know we can do better, and we would love the opportunity to show it off.
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Bugs, mold, leaks...they have it all. Bathrooms leaked water. Cockroaches in rooms. I can’t believe I paid to stay here. I won’t be staying here again. The staff was the only good thing about this place.
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Review collected in partnership with this hotel
Date of stay: July 2019Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from RLResponse, Guest Relations Manager at Red Lion Hotel St. Joseph
Responded Jul 20, 2019
We are always looking to provide our guests with a quality stay and a full-fledged experience, so it is regrettable that this was not your experience. Our property goes under routine maintenance for pests, and as such, it is surprising to hear that this was not the case for you. Your feedback has been passed along to our maintenance team and pest service in hopes of a prompt resolution. That being said, we're pleased our team of fun and friendly staff was able to deliver the top-notch service we strive for. Should you revisit the area, we'd love the chance to make it up to you.
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found 2 roaches in my room. floor was very dirty with stains all over. The shades had holes all over them. The room also smelled of a chain smoker for a non smoking room. one of the elevators didn't work. the doors to rooms you could not get open & had to almost force your way into your room. This hotel is in DIRE need of a complete make over/ renovation.
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Review collected in partnership with this hotel
Date of stay: July 2019Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from RLResponse, Guest Relations Manager at Red Lion Hotel St. Joseph
Responded Jul 18, 2019
We're extremely sorry that you had to face such difficulties during your stay with us. Cutting corners in cleanliness is not like us and moving forward, we will work harder to improve our diligence in housekeeping. Thank you for leaving us your valuable feedback and we hope you will give us another chance to impress you in the future.
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What struck me first was the dirty glass doors. The first impression was ruined at that moment. There was no pride in what once had been a beautiful establishment. How sad really! There are numerous examples I could mention about is wrong with The Red Lion at St Joe, but I think you already know. Unless renovations are done it will slowly decay until it is unusable. Very sad!
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Review collected in partnership with this hotel
Date of stay: July 2019Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from RLResponse, Guest Relations Manager at Red Lion Hotel St. Joseph
Responded Jul 16, 2019
Thank you for your constructive feedback. We apologize to hear about your recent experience. It would be a privilege to be given another opportunity at delivering the experience you expect and deserve. We hope you come back to visit. Thanks again for your review!
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ALSO KNOWN AS
holiday inn st. joseph - riverfront / hist. dis hotel saint joseph, holiday inn saint joseph, saint joseph holiday inn
FORMERLY KNOWN AS
Radisson St. Joseph
LOCATION
United StatesMissouriSaint Joseph
NUMBER OF ROOMS
169
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Claim Your Listing Frequently Asked Questions about Red Lion Hotel St. Joseph
Which popular attractions are close to Red Lion Hotel St. Joseph?
Nearby attractions include Robidoux Landing Playhouse (0.1 miles), Buchanan County Courthouse (0.2 miles), and Hunterland Antique Mall (0.2 miles).
What are some of the property amenities at Red Lion Hotel St. Joseph?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Red Lion Hotel St. Joseph?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Red Lion Hotel St. Joseph?
Yes, free parking is available to guests.
What are some restaurants close to Red Lion Hotel St. Joseph?
Conveniently located restaurants include Boudreaux's Louisiana Seafood & Steaks, Bracy's Cafe, and 1785.
Are there opportunities to exercise at Red Lion Hotel St. Joseph?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Red Lion Hotel St. Joseph located near the city center?
Yes, it is 0.1 miles away from the center of Saint Joseph.
Are any cleaning services offered at Red Lion Hotel St. Joseph?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Red Lion Hotel St. Joseph?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Red Lion Hotel St. Joseph offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Red Lion Hotel St. Joseph?
Many travelers enjoy visiting Missouri Theatre (0.3 miles), Wyeth Hill Scenic Overlook (0.9 miles), and Missouri Valley Trust Building (0.1 miles).